[Assignment 2]
Explain Cost of quality project planning in a company. Prepare a project plan for implementing cost of quality for the company you choose which has at least one ISO. The plan should give details of data collection and various reporting for promoting continuous improvement.
First of all the implementation require a champion who understands quality costs, application of this to company values, leadership qualities, and accounting background.
In stage one you need to verify with facts that a quality cost program can be beneficial to the company. There are many approaches to found out that if quality plan is beneficial to the company.
In stage two you need to identify if top managers are interested in this. You need to use top down approach.
In stage 3 you need to do the sales pitch to convince the managements and also to get support from top management. In this stage a secondary analysis is required on top of the overall numbers you collected in stage1. You also have to identify a place that has highest failure cost. You can use Pareto graphs to show high quality cost areas.
In stage 4 you need to develop an overall plan and schedule for quality cost program implementation. The plan should include in detail management presentation, quality cost education, internal quality cost procedure, and quality cost collection and analysis.
In stage 5, you need to give some suggestions to reduce the cost of quality from what you learned in this course.