Recent Question/Assignment
Assignment: SDLC & ITSM
Value: 10%
Due Date: 29-Jan-2021
Return Date: 19-Feb-2021
Length: 500-1000 words for each question
Group Assessment: No
Submission method options: Alternative submission method
TASK
Overview
This assessment consists of two questions. The first one looks into SDLC and the second question looks at ITSM.
Question 1: SDLC [20 marks]
(a) Commonly, there are three parameters that describe software development needs: requirement flexibility, release frequency and cooperation approach. Discuss how different values of these parameters lead to select different software development methodologies. [10 marks]
(b) Your company is going to develop a web-based adoptability assessor tool for the SoilCRC, a research centre for Australia’s underperforming soils. As a project manager, you have identified the following characteristics of the project:
• the project is large.
• releases are required to be frequent.
• creation of a prototype is applicable.
• risk and costs evaluation is important.
• this is a medium to high-risk projects.
• requirements are unclear and complex.
• changes may require at any time.
• long term project commitment is not feasible due to changes in economic priorities.
Which SDLC model you will select for the project? Why? [10 marks]
Question 2: ITSM [20 marks]
(a) Peter Drucker said, “You can’t manage what you don’t measure”. Inspiring from this quite your company is motivated to achieve high scores in KPIs. However, you as the head strategist of the company, know that your Service Management KPIs should focus not only on customer satisfaction but also on the customer experience. List 5 technical related KPIs and 5 experience related KPIs. Briefly discuss their importance. [10 marks]
(b) Discuss how COVID-19 has impacted ITSM. Is there any change or opportunities in future? [10 marks]
RATIONALE
This assessment task will assess the following learning outcome/s:
• be able to discuss the principle lifecycle phases of an information system, from requirements and acquisition through to operation and maintenance.
• be able to compare and contrast the role of IT service management frameworks, policies and compliance issues.
Value: 10%
Due Date: 29-Jan-2021
Return Date: 19-Feb-2021
Length: 500-1000 words for each question
Group Assessment: No
Submission method options: Alternative submission method
TASK
Overview
This assessment consists of two questions. The first one looks into SDLC and the second question looks at ITSM.
Question 1: SDLC [20 marks]
(a) Commonly, there are three parameters that describe software development needs: requirement flexibility, release frequency and cooperation approach. Discuss how different values of these parameters lead to select different software development methodologies. [10 marks]
(b) Your company is going to develop a web-based adoptability assessor tool for the SoilCRC, a research centre for Australia’s underperforming soils. As a project manager, you have identified the following characteristics of the project:
• the project is large.
• releases are required to be frequent.
• creation of a prototype is applicable.
• risk and costs evaluation is important.
• this is a medium to high-risk projects.
• requirements are unclear and complex.
• changes may require at any time.
• long term project commitment is not feasible due to changes in economic priorities.
Which SDLC model you will select for the project? Why? [10 marks]
Question 2: ITSM [20 marks]
(a) Peter Drucker said, “You can’t manage what you don’t measure”. Inspiring from this quite your company is motivated to achieve high scores in KPIs. However, you as the head strategist of the company, know that your Service Management KPIs should focus not only on customer satisfaction but also on the customer experience. List 5 technical related KPIs and 5 experience related KPIs. Briefly discuss their importance. [10 marks]
(b) Discuss how COVID-19 has impacted ITSM. Is there any change or opportunities in future? [10 marks]
RATIONALE
This assessment task will assess the following learning outcome/s:
• be able to discuss the principle lifecycle phases of an information system, from requirements and acquisition through to operation and maintenance.
• be able to compare and contrast the role of IT service management frameworks, policies and compliance issues.
This above price is for already used answers. Please do not submit them directly as it may lead to plagiarism. Once paid, the deal will be non-refundable and there is no after-sale support for the quality or modification of the contents. Either use them for learning purpose or re-write them in your own language. If you are looking for new unused assignment, please use live chat to discuss and get best possible quote.
Looking for answers ?
Recent Questions
Program: Master of Information SystemsAssessment 1: Portfolio 1 (Session 2 Topic: Input, Processing andOutput) Semester 2: Block 8-2024Course Code: MBIS4003 Course Title: Software Development Total Marks:...AssessmentAssessment item 2—Assignment 2Due date 11:45pm on Sunday, 24Nov.2024Weighting 35%Length Not applicableObjectivesThis assessment item relates to the unit learning outcomes numbers 1, 2 and 3 as...Plan, construct and write a long-form essay on a particular area of media research that interests you. Using an established theoretical framework, explain how your research offers new insights into the...DescriptionIn this assessment, you are required to demonstrate that you understand how an Older Adult can develop mental health problems associated with cognitive decline leading to cognitive impairment...School of Engineering, Design and Built EnvironmentENGR7008 Fire Engineering Design and AssessmentAssignment 4: Peer Review of Fire Engineering ReportASSIGNMENT 4PEER REVIEW OF A FIRE ENGINEERING REPORTSee...Structural Analysis Etask 5The aim of this assessment task is to evaluate the appropriate use of the Force Method and Moment Distribution Method for structural analysis• Please download the eTask4 from...Purpose:The purpose of this task is for the student to demonstrate how to create a holistic plan of care that is person-centred, trauma-informed, and recovery-oriented in focus.Description:In this written...Show All Questions