ASSESSMENT COVER PAGE
CHCAGE001 Facilitate the Empowerment of Older People
Please fill out the following
Qualification Community Services
Student number
Student name
Student email
Assessor name
Assessment due date
Submission date
STUDENT DECLARATION
I declare that:
• This assessment is my own work, based on my own study and research and no part of it has been copied from any other source, except where due acknowledgement/reference has been made.
• If this assessment was based on teamwork, as authorised by the trainer, I have not submitted the same final version of any assessment material as another student.
• I have not previously submitted this assessment or any part of this assessment for this or any other course/unit.
• I have kept a copy of my assessment.
• I give permission for my assessment to be reproduced, communicated, compared and archived for the purposes of detecting plagiarism or collusion and to fulfil Queensford College’s requirements as an RTO.
• Any assessment deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted.
• I am aware that in the event that I disagree with the assessment outcome I have the right to appeal that result. I will follow the complaints and appeals process.
Student Signature: Date:

FOR ASSESSOR
Result ? SATISFACTORY ? NOT YET SATISFACTORY
FINAL OVERALL RESULT (if applicable) ? COMPETENT ? NOT YET COMPETENT ? NOT APPLICABLE
If final overall result not applicable, indicate what is still required.
? Log Book ? Workplace Observations
? Other List:
Trainer/Assessor Signature Date:
ASSESSMENT SUMMARY SHEET
To be deemed competent students must have a satisfactory result recorded for each assessment activity. If a result is not satisfactory for any assessment task, the trainer/assessor will determine the training and assessment tasks to be completed.
ASSESSMENT TASK 1 QUESTIONS AND ANSWERS
• SATISFACTORY • NOT YET SATISFACTORY • NOT APPLICABLE
ASSESSMENT TASK 2 WRITTEN ACTIVITY
• SATISFACTORY • NOT YET SATISFACTORY • NOT APPLICABLE
ASSESSMENT TASK 3 CASE STUDY
• SATISFACTORY • NOT YET SATISFACTORY • NOT APPLICABLE
Feedback to Student
The student has been given feedback and informed of the assessment result and the reasons for the decision.
Trainer/Assessor Signature
Date
Other
Resubmission Date
Is this assessment subject to an appeals process ? Yes ? No
Outcome of appeal
RTO No. 31736 |CRICOS 03010G
Community Services
Assessment Workbook
CHCAGE001 Facilitate the Empowerment of Older People
Student Name:
Student No.
Email:
Phone No.
OFFICE USE ONLY
Document name
CHCAGE001 Facilitate the Empowerment of Older People Assessment Workbook
Person responsible Head of Operations
Issue date
Version 2.0 February 2017
Status Released
Document control management – Uncontrolled when printed

Copyright
Copyright © 2016 Malekhu Investments trading as Queensford College. All rights reserved.
Version control & document history
Version Summary of modifications made
Version 2.0 February 2017
Version 2.0 Courseware transferred to new templates and reviewed

ASSESSMENT INFORMATION – STUDENT
General Information
This assessment is suited as a summative assessment in a learning and assessment pathway. The timeframe and deadlines for the assessment will be negotiated between yourself, the student, and your assessor. Your assessor could be the same or a different person to your trainer.
In order to be assessed as competent, you will need to show sufficient evidence which demonstrates that you can perform the required competencies to the required standard. You also need to show you can demonstrate these skills, attitude and knowledge consistently, confidently and sometimes in a variety of situations.
Gathering evidence
Queensford College Assessors will use a variety of methods for gathering evidence. Assessments will be made up of a combination of the following tasks:
Question and Answer - (written or verbal) - You will have a set of written questions to complete. Your assessor is likely to ask you to verbally verify some of your answers.
Project - You will need to complete one or several projects that relate to the simulated work environment. This will allow you to demonstrate the application of your knowledge and skills as required by the unit/s of competency.
Activities - You will need to complete activities that relate to the simulated work environment to demonstrate your understanding of the unit/s.
Assessor Observation/Demonstration - You will be asked to demonstrate some tasks directly to your assessor. This may happen, either in the classroom or in a simulated work-environment as you perform your usual tasks/ duties.
Please make sure to write your name on all assessment documents.
If you do not agree with an assessment decision you have the right to appeal. See other attachment
Note: Please ensure that all work/evidence provided is your own. If you are found to have submitted work other than your own, your enrolment may be cancelled and you may be withdrawn from the program. Your signed Student Declaration forms part of the assessment record. For further information, please refer to your Student Handbook.
Assessment resources
For classroom based assessments, your assessor will provide you with all necessary resources to complete the assessment tasks. For simulated workplace based assessments, Queensford College will ensure that you have access to the resources you require to complete the assessment tasks.
Please note
The practice of plagiarism or collusion is prohibited. Plagiarism is the practice of taking someone else’s work or ideas and passing it off as one’s own work and collusion is the presentation another person’s assessment as one’s own and/or providing your own work to another person to allow them to pass it off as their own. If you are unclear about any of the requirements for this assessment, please discuss this with your assessor.
TASK 1: QUESTIONS AND ANSWERS
INSTRUCTIONS
Please write your answers clearly in the space provided. All questions must be answered, please ask your assessor if you don’t understand any of the questions. If you require more space attach a page clearly marked with your name, the name of the unit of competency (which can be obtained from the front of this Assessment booklet and the question you are responding to. Some questions may require you to reference the learning materials provided by Queensford College. Your assessor will ensure that you have been provided with all relevant documentation.
T1,Q1. Discuss an example of a situation in which communication barriers have created a problem for delivery of care in the workplace.
How did you maintain trust and goodwill with your client in this situation?
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q2. TRUE or FALSE: Religious observances need to be modified once a client enters an aged care facility.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)

T1,Q3. Describe one (1) example of how you can maintain the confidentiality and privacy of your client.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q4. Define “re-ablement.”
Give two (2) examples of effective re-ablement strategies.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q5. There are many support services for older people provided by community and government agencies. List three (3) examples of services that the older person may require in his home or in the community.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)

T1,Q6. Define “person-centred practice.”
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q7. Define “Duty of care.”
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q8. It is essential that you encourage and deliver services supporting the older person and/or their advocate/s to be aware of their rights. Give four (4) examples of the rights that older people have that you should encourage them to be aware of.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q9. TRUE or FALSE: Based on your duty of care, If you observe or suspect that the rights of an older person are not being upheld, you are not required to report this to an appropriate person.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)

T1,Q10. What is the purpose of the Aged Care Complaints Scheme?
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q11. Provide a sign for each of the following forms of abuse.
Form of abuse Possible sign
Example: Physical abuse Example: Injuries in different stages of healing
Sexual abuse
Financial abuse
Psychological / emotional abuse
Social abuse
Neglect
T1,Q12. In promoting health and re-ablement of older people, which of the following actions will you consider?
A.) Encourage the older person to engage as actively as possible in all living activities and utilising aids and equipment they may require
B.) Ignore the impact of that changes associated with ageing may have on their activities of living
C.) Prevent the older person from engaging in activities and healthy lifestyle practices
D.) Al of the above

T1,Q13. List three (3) suggestion you could give an older person to promote a healthy lifestyle practice.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
T1,Q14. Name four (4) situations of risk or potential risk associated with ageing.
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)

T1,Q15. Define the following terms:
Terms Definition
consumer directed care
palliative approach
codes of practice
discrimination
Assessor Use Only: 0 Correct Written Response
0 Correct Verbal Response (please provide notes)
Further Comments
Assessor Declaration: By signing below, I declare that all of the above activities have been satisfactorily completed and that I have verbally authenticated these if required.
Assessor Name
Assessor Signature:
Date

TASK 2: WRITTEN ACTIVITY
Assessor Instructions
Write your answers clearly in the spaces provided. Complete all activities with supporting documentation as required. Ensure that you clearly mark any supporting document according to which activity it belongs. Ask your assessor should you require further clarification. If you need more space, please add a clearly marked page/s. Some activities may require you to complete or create workplace samples, forms or documents. If a template for the activity is part of this booklet, please discuss with your assessor what you need to submit.
(Number of words: minimum of 150 words, maximum of 300 words)
For this assessment, you will need to perform the following tasks. These tasks will need to be completed and submitted in a professional, word processed, format. You can attach your work to this completed assessment workbook.
T2,A1. In working in community services, how do you (or how do you plan to) provide services to older people?
T2,A2. In working in community services, how do you (or how do you plan to) provide services to older people?
T2,A3. As a support worker, what can you do to support the rights of older people?
Further Comments
Assessor Declaration: By signing below, I declare that all of the above activities have been satisfactorily completed and that I have verbally authenticated these if required.
Assessor Name
Assessor Signature:
Date

TASK 3: CASE STUDY
Scenario
You are caring for Morris Fisher who has been living alone since his wife died 5 years ago. He has always been very independent but has progressively been requiring more assistance to manage his lifestyle. His chronic arthritis has made it difficult to move his hands, and a broken hip a few years ago has left him with difficulty mobilising. Morris’s health assessment showed that he is a heavy smoker who has heart and respiratory conditions. When you approached him with your concern regarding his smoking habits, Morris told you that he developed this habit after the death of his wife and it is the only thing that has helped him get through his grief and loss and feels that he will never be able to quite.
T3.1. Outline the steps you would take to care for Morris. Consider the performance criteria below when writing your responses
Performance critiera
Promote health and re-ablement of older people
• Encourage the older person to engage as actively as possible in all living activities and provide them with information and support to do so
• Assist the older person to recognise the impact that changes associated with ageing may have on their activities of living
• Identify strategies and opportunities that maximise engagement and promote healthy lifestyle practices
• Identify and utilise aids and modifications that promote individual strengths and capacities to assist with independent living in the older person’s environment
• Discuss situations of risk or potential risk associated with ageing
Further Comments
Assessor Declaration: By signing below, I declare that all of the above activities have been satisfactorily completed and that I have verbally authenticated these if required.
Assessor Name
Assessor Signature:
Date

OFFICE USE ONLY
Date Received:
Received by:
Format Received: (Cross) Email 0
USB 0
Hardcopy 0
Date Processed:
Processed by:
Initial:
Date Assessed:
Assessed by:
Initial:
Date Approved:
Approved by:
Signature:
Date Archived:
Archived by:
Initial