Details of Assessment
Term and Year Term 3, 2017 Time allowed 3 Weeks
Assessment No 1 Assessment Weighting 30%
Assessment Type Written Assessment
Due Date 16/8/2017 Room 202 George St
Details of Subject
Qualification SIT40116 Certificate IV in Travel& Tourism
Subject Name Fares and Ticketing
Details of Unit(s) of competency
Unit Code SITTTSL011 Source airfares for domestic flights
SITTTSL012 Construct normal international airfares
SITTTSL013 Construct promotional international airfares
Details of Student
Student Name
College Student ID
Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. Signature: ___________________________
Date: _______/________/_______________
Details of Assessor
Assessor’s Name
Assessment Outcome
Results Competent Not Yet Competent Marks /30
FEEDBACK TO STUDENT
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I also am aware of my appeal rights and reassessment procedure.
Signature: ____________________________
Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback
Studentdid not attend the feedback session. Feedback provided on assessment.
Signature: ____________________________
Date: ____/_____/_____
Purpose of the Assessment
The purpose of this assessment is to assess the student in the following learning outcomes: Competent
(C) Not yet Competent
(NYC)
Interpret domestic airfare information.
Create domestic flight itineraries and airfares.
Document and maintain records of calculations.
Interpret international airfare information.
Create international flight itineraries and airfares.
Document and maintain records of calculations.
Interpret promotional international airfare information
Create air itineraries and calculate international promotional airfares.
Document and maintain records of calculations.
Assessment/evidence gathering conditions
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment
Resources required for this Assessment
• Computer with relevant software applications.
• Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
This assessment has to be completed In class X At home
• The assessment is to be completed according to the instructions given by your assessor.
• Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term.
• Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
• If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
• Please refer to the College re-assessment policy for more information (Student handbook).
Instructions; Complete the following questions, calculations and attach the screen shots and fare quotes as outlined in the questions. See Requirements and Deliverables Page 7
Question 1 (Total 15 points)
SITTTSL012( 1.1, 1.2, 2.4, 2.5, 2.6, 2.7, 3.1) SITTTSL013( 1.1, 1.2, 2.4, 2.5, 2.6, 2.7, 3.1)
Calculate the cheapest Alliance fare and a Consolidated Nett Fares. You are then required to outline what recommendations, based on the quoted price to the client in regards to travel.
A. Itinerary 1 (5 points)
Your customers Mr & Mrs Smith and Mr & Mrs Jones (4 passengers) are travelling together in the following itinerary departing 17thNovember 201X they would like to stay in each destination for 6 days.
Calculate using the following fare calculators: 1 oneworld.com/rtw
2 staralliance.com/en/fares
3 smartfares.com.au (ask your instructor for log in)
One World Star Alliance Smart Fares SYD CPH FARE __________ ____________ __________ JNB TAXES ___________ ____________ __________ CHI SYD
Which fare would you recommend to the travellers for this itinerary and why?
_________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
Full Web Link;__________________________________________________________ Date quote received;_____________________________________________________
B. Itinerary 2 (5 points)
Your customers Mr Patel, Mr Harry and Mr Conroy (3 passengers) are travelling to Lima,
Peru for a business meeting and will stay for 4 nights, then return via Auckland, New Zealand, staying 4 nights departing 6 June 201X Calculate using the following fare calculators:
1 qantas.com.au
2 webjet.com.au
3 smartfares.com.au (ask your instructor for log in)
Qantas Webjet Smart Fares SYD LIM FARE ___________ ____________ __________ AKL TAXES ___________ ____________ __________ SYD
Which fare would you recommend to the travellers for this itinerary and why?
_________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
Full Web Link;__________________________________________________________ Date quote received;_____________________________________________________
C. Itinerary 3 (5 points)
Mr Singh & Mrs Singh are travelling home to Delhi with their 7-year-old son. They will depart Sydney on the 12 July 201X and stay for one month, on the way home they will like to go to Hong Kong Disneyland and stay for 5 nights. Calculate using the following fare calculators:
1 cathaypacific.com
2 expedia.com.au
3 smartfares.com.au (ask your instructor for log in)
Cathay Pacific Expedia Smart Fares SYD DEL FARE ___________ ____________ __________ HKG TAXES ___________ ____________ __________ SYD
Which fare would you recommend to the travellers for this itinerary and why?
_________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
What is the baggage allowance and cost for excess baggage?
_________________________________________________________________________ Full Web Link;__________________________________________________________ Date quote received;_____________________________________________________
Question 2 (Total 2 points)
SITTTSL011( 1.1, 1.2, 2.4, 2.5, 2.7, 3.1)
Mr Flinders is travelling from Sydney to Perth one way for travel on the 30th August 201X at approximately 9:00am find the cheapest fare and answer the following:
Full Web Link;__________________________________________________________ Date quote received;_____________________________________________________
a) What is the fare? What is the fare basis?
_________________________________________________________________________
b) What are the taxes, surcharges and levies are payable?
_________________________________________________________________________
c) When is full payment required?
_________________________________________________________________________
d) What cancellation charges apply if cancelled 1 week prior to travel?
_________________________________________________________________________ e) What is the child discount?
_________________________________________________________________________ Question 3 (Total 2 points)
SITTTSL011( 1.1, 1.2, 2.3, 2.4, 2.5, 2.7, 3.1 )
Mr & Mrs Cook are travelling from Sydney to Brisbane to see family for 3 days, then Mr Smith has an important meeting at Canberra airport for 1 hour before heading to Melbourne to continue their holiday. They wish to travel to Brisbane on the 26 September 201X at approximately 12:00pm. They only travel Business class.
Find the cheapest fare and answer the following:
Full Web Link;__________________________________________________________ Date quote received;_____________________________________________________
a) What is the fare? What is the fare basis?
_________________________________________________________________________
b) What are the taxes, surcharges and levies are payable. What is the baggage allowance and cost for excess baggage?
_________________________________________________________________________
c) What charges apply if the customer requests a date change on the first sector?
Question 4 (Total 5 points)
SITTTSL011( 1.1, 1.2, 2.1, 2.2, 2.4, 3.2) SITTTSL012(3.2) SITTTSL013(3.2 )
Your clients Mr and Mrs Rogers along with their 2 children Molly aged 4 &Wally aged 6 (They live 1 hour by car from Sydney airport) and would like to go on a family holiday departing Sydney on 19 July 201X for 7 nights within Australia.
Choose a suitable destination for the Rogers family. Note that the adults would like to be able to relax and also have some activities for children.
You will need to do the following:
a) Arrange return flights that would suit them and then choose the appropriate accommodation for the family.
b) Provide your customer with an email quote for the above itinerary stating what the airlines Fare Rules and Agencies rules are.
c) You will need to email a copy of the proposed itinerary to your customers to confirm that they would like to proceed with this quoted booking ( including appropriate airline codes and flight numbers).
Question 5 (Total 6 points)
SITTTSL012(1.2) SITTTSL013(1.2)
A. Assume a passenger has booked the following itinerary:
City pair Mileage
PAR-LON 328
LON-HKG 7294
Assume a mileage-based fare will be applied. The MPM from Paris to Hong Kong is 7494.
Does an excess mileage surcharge apply? If yes, how should it be calculated?
_________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
B. Assume a passenger has booked the following itinerary, and a mileage-based fare will be applied:
City pair Mileage
PEK-BKK 736
BKK-BER 7289
BER-BCN 628
Assume a mileage-based fare will be applied. The MPM from Beijing to Barcelona is 7271. Does an excess mileage surcharge apply? If yes, how should it be calculated?
_________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
C. Assume a passenger has booked the following one-way itinerary and a mileage- based fare is to be applied:
City pair
AMS-JNB
JNB-CPT
The passenger will stop over in Johannesburg. The AMS-CPT fare based on mileage is EUR 2048.00. Priced separately, the AMS-JNB fare is EUR 2114.00, and the JNB-CPT fare is EUR 442.00. What is the correct fare for this itinerary? Explain your answer.
_________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________
REQUIREMENTS AND DELIVERABLES
1. What To Submit:
• Hard copy of the complete project report on the five (5) questions with cover page.
2. When To Submit:
• Week 5.
*** Late assessments will have a maximum mark of 15/30.
3. Performance / Submission Standards:
• Assessment Cover Page
Question1 (Total 15 marks) Itinerary 1
1.1 One World Fare & Taxes (Screenshot of fare quote incl taxes) (1 marks)
1.2 Star Alliance Fare & Taxes (Screenshot of fare quote incl taxes) (1 marks) 1.3 Smart Fares Fare & Taxes(Screenshot of fare quote incl taxes) (1 marks)
1.4 Explanation (2 marks)
Itinerary 2
1.5 One World Fare & Taxes (Screenshot of fare quote incl taxes) (1 marks)
1.6 Star Alliance Fare & Taxes (Screenshot of fare quote incl taxes) (1 marks) 1.7 Smart Fares Fare & Taxes(Screenshot of fare quote incl taxes) (1 marks)
1.8 Explanation (2 marks)
Itinerary 3
1.9 One World Fare & Taxes (Screenshot of fare quote incl taxes) (1 marks)
1.10 Star Alliance Fare & Taxes (Screenshot of fare quote incl taxes)(1 marks)
1.11 Smart Fares Fare & Taxes(Screenshot of fare quote incl taxes) (1 marks)
1.12 Explanation
Question 2 (Total 2 marks) (2 marks)
2.1 Screenshot of fare quote. Response to questions
Question 3 (Total 2 marks) (2 marks)
3.1 Screenshot of fare quote. Response to questions
Question 4 (Total 5 marks)
4.1 Screenshot of fare quote. Response to questions
4.2 Email quote for the itinerary
4.2.1 Airlines Fare Rules and Agencies rules are. (2 marks)
4.2.2 Confirmation request email
Question 5 (Total 6 marks) (5 marks)
5.1 Calculations and explanation (2 marks)
5.2 Calculations and explanation (2 marks)
5.3 Calculations and explanation (2 marks)
Formatting:
• Number all pages at the bottom of the page
• Use 1.5 line spacing
• Use Arial font, size 12
• Have a line space between paragraphs
• Stapled
1 A passenger wants to book a flight departing on 18 March. Based on the fare he wants, the ticket must be purchased by 4 March. What type of rule contains this requirement?
2 A passenger will travel from Auckland to Papeeteon18 October. Based on the Fare he selected, he is restricted from boarding a return flight until 25 October. What type of rule contains this restriction?
3. A passenger will travel from Sofia to Paris in Q class. Based on the fare he booked, he may transfer from Paris to London in M class. What type of rule contains this restriction?
4. A passenger will travel from Delhi to Dubai on 12 November. Based on the fare he selected, he must board the return flight before12 December. What type of rule sets for this restriction?
5Assume a fare may not be used with an open return. Explain the meaning of this restriction. 14. A passenger will travel from Madrid to Stockholm. The advance purchase rule is 21 days. A Saturday stay is required, and the maximum stay is 2 months. The fare is non-refundable. Answer the following questions about this fare:
a. The passenger wants to depart on Monday 12 April. When is the last date for ticketing?
b. When is the earliest date for which he can book a return flight?
c. When is the last date for which he can book a return flight?
d. After purchasing the ticket, can the passenger change the return date? If yes, what are the condition
6:Using the virginaustralia.com website, find the cheapest available fare for Sydney/Hobart one way for one adult for travel on the 30th of this month and answer the following:
a What is the fare basis? In what class is it booked?
b What type of taxes, surcharges and levies are payable?
c When is full payment required? 33. What cancellation charges apply if cancelled 1 week prior to travel?
dCan the reservation be amended without penalty? 35
eWhat is the child disco