Assessment item 2
Charter
Value: 30%
Due date: 23-Sep-2016
Return date: 20-Oct-2016
Submission method options
Alternative submission method
Task
Develop a charter for the RALS Rostering project including:
Include the project description and overview you have developed as part of your preparation for Assessment 3.
Part One:
MOV - Measurable Organisational Value
(This is the goal of the project and is utilised to define the value that your team project will bring to your client)
• Identify the desired area of impact - Rank the following areas in terms of importance: Strategy / Customer / Financial / Operational / Social
• With reference to your project, identify one or two of the following types of value:
• Better - is improving quality important to your client?
• Faster - does your client want to increase efficiency?
• Cheaper - is cutting costs important?
• Do more - does your client want to continue its growth?
• Develop an appropriate metric - this sets the target and expectation of all the stakeholders. It is important to determine a quantitative target that needs to be expressed as a metric in terms of an increase or decrease of money.
• Determine the timeframe for achieving the MOV - ask yourselves, when do we want to achieve this target metric?
• SUMMARISE THE MOV IN A CLEAR CONCISE STATEMENT OR TABLE
(Note: the MOV should inform everyone what the project will achieve, not how it will be achieved. It should also focus on the organisation, not on the technology that will be used to build or support the information system).
Part Two:
Define Scope and produce a Scope Management Plan
Define the scope of the project and detail how the scope will be managed.
Provide a list of Resources
Identify and detail the resources for the project using MS Project where appropriate, including:
• People (and their roles), plus any extra personnel that is required for the project.
• Technology - any hardware, network and software needs to support the team and your client.
• Facilities - where will most of the teamwork be situated?
• Other - for example, travel, training etc.
Part Three:
Using MS Project, develop a schedule using a high level Work Breakdown Structure (WBS). It should include:
o Milestones for each phase and deliverable
o This will tell everyone associated with the project that the phase or deliverable was completed satisfactorily.
o Activities / Tasks
o Define a set of activities / tasks that must be completed to produce each deliverable.
o Resource Assignments
o Assign people and resources to each individual activities.
o Estimates for Each Activity / Task
o Develop a time estimate for each task or activity to be completed.
Part Four:
Project Risk Analysis and Plan
• Document any assumptions you have made about the project
• Using the Risk Identification Framework as a basis, identify five risks to the project – one for each of the five phases of the methodology.
• Analyse these risks, assign a risk to an appropriate member, and describe a strategy for the management of each specific risk.
Part Five:
Quality Management Plan. It should include:
• A short statement that reflects your team’s philosophy or objective for ensuring that you deliver a quality system to your client.
• Develop and describe the following that your project team could implement to ensure quality;
• A set of verification activities
• A set of validation activities
Rationale
This assessment addresses the following learning outcomes:
• be able to understand and apply appropriate communication practices within a project management context;
• be able to research and apply established IT project management principles, skills and techniques to a case study
Marking criteria
Criterion High Distinction Distinction Credit Pass Fail
Provides an MOV and identifies the target and expectations of all stakeholders in a suitable format.
(20 Marks) The MOV illustrates the student’s detailed consideration of the target and a thorough analysis of the expectations of all stakeholders.
The format is logical, clear and well-structured. The MOV illustrates the student’s detailed consideration of the target and an attempt at analysis of the expectations of all stakeholders is evident.
The format is logical and appropriate to the information presented. The MOV illustrates the student’s generalised consideration of the target and an attempt at analysis of the expectations of most stakeholders is evident.
The format is suitable to the information presented. The MOV illustrates the student’s generalised consideration of the target; however analysis of the expectations of all stakeholders is not clear.
The format is suitable to the information presented. The MOV fails to cover one or more specified project requirements.
Utilising MS Project, provides a list of resources associated with the project – including reference to people, technology, and facilities.
(10 Marks) Evidence of expertly utilising MS Project to create a comprehensive list of resources, demonstrating in-depth analysis of the project’s needs. Evidence of expertly utilising MS Project to create a list of all resources required for the project; demonstrating analysis of the project’s needs. Correctly utilising MS Project to provide a list which identifies most of the resources required for the project; some evidence of analysis of project needs. Key resources are correctly identified and documented. Key resources have not been identified.
Produces a Scope Management Plan (SCM).
(15 Marks) Consistent application of industry standard language and formatting. Well written with some demonstration of industry standard language and formatting. Well written with demonstration of academic standard language and formatting. Well written but lacks acceptable formatting. Writing is not of an acceptable standard.
Utilising MS Project -evidences the processes involved with a WBS.
(15 Marks) Demonstrates high level project management skills, integrating and applying project management tools in meaningful and purposeful ways towards completion of WBS design, correctly and comprehensively addressing all project requirements. Demonstrates competent management skills, applying project management tools in meaningful and purposeful ways towards completion of the WBS design, correctly addresses the all project requirements. Demonstrates essential management skills, applying project management tools in meaningful and purposeful ways towards completion of the WBS design. Essential project requirements addressed. Demonstrates minimal management skills and needs some improvement in applying project management tools in meaningful and purposeful ways towards completion of WBS. Not all project requirements are clearly addressed. The WBS design fails to correctly address one or more essential project requirements.
Provides a project risk analysis and plan using the risk identification framework as a basis for discussing alternate strategies for the management of such risks.
(15 Marks) All steps in project risk analysis and alternate strategies are comprehensively discussed and presented in the context of the project, with evidence of thorough consideration of the framework to validate the alternatives. All steps in project risk analysis and alternate strategies are clearly discussed and presented in the context of the project, with reference to the framework to validate the alternatives. Evidence that key steps in project risk analysis and alternate strategies are discussed and presented in the context of the project, with some linkages back to the framework to validate the alternatives. Key steps in project risk analysis and alternate strategies are accurately presented. Minimal reference to framework in the discussion presented. One or more key steps in project risk analysis and alternate strategies are not presented.
Produces a quality management plan which includes a statement about the team’s philosophy and verification and validation activities.
(15 Marks) All required project steps are correctly identified and appropriately contextualised for the selected project. All required project steps are correctly identified and are applied to the selected project with some contextualisation. All required project steps are correctly identified and are applied to the selected project. Most required project steps are correctly identified and applied to the selected project. Multiple project steps are missing or not applied to the selected project.
Referencing of sources (APA 6th ed citation) to reinforce findings.
(10 marks) All written evidence is professionally communicated using correct referencing. All written information is good with appropriate referencing All written information is generally well organised but more clarity of communication is required in terms of referencing. All written content is loosely connected, and there is ineffective use of referencing. No apparent logical order of written content, and there is a lack of referencing.
Assessment item 3
Team work and reflection
Value: 20%
Due date: 14-Oct-2016
Return date: 07-Nov-2016
Submission method options
Alternative submission method
Task
Part One:
Project Name / Team / Description
Working as a team you are to
• Agree on a suitable team name, list all team members and provide their contact details in a professional looking document.
• Provide an overview of the project on which you are working.
• Complete a project description. This should be written clearly and concisely so that anyone unfamiliar with the project can fully understand the objectives.
Team Charter
After your team agrees on a team name and identified all of the contact details of your team members, address the following points and present them in a professional looking document:
• Skills and Knowledge Inventory – List the specific knowledge and / or skills that each team member can contribute to the project. This could be technical knowledge, communication or leadership skills.
• Roles and Responsibilities – Define roles and responsibilities for each team member. This can be defined for entire project or can be shared or even rotated.
• Team Communications
o Meeting Times & Location – Agree on mutually convenient times and location to convene to work on the case assignments.
o Define how the team will communicate with each other and share information. Also specify how meetings will be documented and where subsequent resources will be stored for ease of access.
• Team Rules & Expectations
o Discuss your previous experiences of working in teams, both positive and negative. What is the overall team goal?
o Team Values – Discuss as a team what values are important. Develop a statement or itemised list that summarises these values.
o Code of Ethics – Based on your team values, create a statement that summarises a code of ethics to guide your team's ethical behaviour.
o Rules and Expectations – Build a set of rules and expectation that all members of the team shall abide by. Consider team decisions, conflict, absence from meetings, and an individual’s lack of contribution for example.
• Signatures – Get each member of the team to sign the team charter. This will indicate an understanding and agreement to the rules and expectations as specified in the points above.

Part Two:
Learning Cycles
Learning cycles give structure to your team meetings and accountability for when you and your team work outside of the meeting schedule
Firstly, prior to your next meeting, assign roles to the team. There should only be two central roles – the organiser and the scribe:
• Organiser – organises the meeting by writing down the team’s ideas and then distributes them to the team for feedback.
• Scribe – documents the ideas and action points going forward.
Note: Roles should be rotated for each meeting and assigned so that everyone on the team has equal responsibility.
Using peer learning and reflections, document your understanding of the project at this point in time in a table format.
Note: it is likely at this early stage of the project that you will write down very few facts. You will have a few more assumptions and probably a larger list of questions to be answered. Seek answers to your questions, however do not update this table later in the project.

Part Three:
Communication Plan
As a team, brainstorm and identify all stakeholders to the project. Then individually, develop an appropriate communication plan.
Part Four: 550 words
Researching for the closure checklist and project evaluation
a. To prepare for this task, you will be required to provide an annotated bibliography.
Write an Annotated Bibliography for three (3) relevant texts or readings around project evaluation. The Annotated Bibliography is a critical examination of the most relevant, recent and scholarly research on the topic area that is not just a summary of the articles you have read.
You will submit this as an appendix to your project evaluation documentation.
Ensure that the AB submitted by you is your own work and has not been submitted elsewhere and comply with the University's requirements for academic integrity.
Use the following resource to guide you around the research tools:
http://student.csu.edu.au/__data/assets/pdf_file/0009/186444/annotate1.pdf
http://libguides.csu.edu.au/itc
b. Develop a closure checklist that the project team will use to ensure that the project has been closed properly.
c. Develop a project evaluation –outline and discuss how your project’s MOV will be evaluated.

Part Five: 500 words
Reflection
Write a brief reflection of no more than 500 words of your team work experience in this subject. To guide your reflection you should address the following questions:
• How did your experience compare to your understanding of the leadership qualities required to successfully lead a project?
• Based on your experience, what are necessary techniques, skills, methods and ICT project manager requires in the IT profession?
Rationale
This assessment meets the following learning outcomes:
• be able to identify, critically analyse, reflect on and synthesise the key elements of the IT project management framework, including project stakeholders, communication management, the project management knowledge areas, common tools and techniques, and project success factors;
• be able to critically analyse the role of IT project management within a professional workplace, from the viewpoint of the member/leader of the project team;
• be able to research and critically evaluate how a practising IT project manager applies IT project management techniques, project management skills, methods and software tools in the IT industry;
• be able to understand and apply appropriate communication practices within a project management context;
• be able to research and apply established IT project management principles, skills and techniques to a case study.
Marking criteria
Criterion High Distinction Distinction Credit Pass Fail
Identifies the specifics of the project team and provides a full description of the objectives.
(5 Marks) All required project steps extensively identified and accurately contextualised for the selected project. All required project steps are correctly identified and are applied to the selected project with some contextualisation. All required project steps are correctly identified and are applied to the selected project. Most required project steps are correctly identified and applied to the selected project. Multiple project steps are missing or not applied to the selected project.
Produces a team charter and includes reference to all points of reference as specified in the assessment, and presents the work in a document.
(10 Marks) All requirements associated with the team charter are thoroughly analysed, identified, and clearly defined against the points of reference. Information is comprehensively and logically documented. All requirements associated with the team charter are accurately analysed and identified, highlighting key points of reference. Information is clearly documented. Most requirements associated with the team charter are correctly analysed, and identified with some linkages to the points of references. The information is documented. Key requirements associated with the team charter requirements are correctly identified and documented. Key requirements associated with the team charter requirements have not been identified.
The Learning Cycle is completed according to the roles of the group.
(10 Marks) The Learning Cycle correctly addresses all project requirements and documents the roles of the group fully. The Learning Cycle correctly addresses most project requirements and documents the roles of the group well. The Learning Cycle correctly addresses all key project requirements and documents the roles of the group adequately. The Learning Cycle correctly addresses all key project requirements and documents the roles of the group. The Learning Cycle fails to correctly address one or more essential project requirements and does not document the roles of the group.
A Communication Plan is completed that identifies all relevant stakeholders.
(15 Marks) All stakeholders are identified and comprehensively and accurately documented in the Communication Plan. All stakeholders are identified and well documented in the Communication Plan. Most stakeholders are correctly identified and documented in the Communication Plan. Some stakeholders are identified and documented in the Communication Plan. Key stakeholders have not been identified or documented in the Communication Plan.
A Closure Checklist is produced alongside the development of a project evaluation.
(15 Marks) The closure checklist is detailed, and has been used accurately to close the project. The evaluation is comprehensively and accurately documented. The closure checklist is detailed, and has been used accurately to close the project. The evaluation has been well documented. The closure checklist has been used appropriately to close the project, and the evaluation has been adequately documented. The closure checklist has been used to close the project, and the evaluation was documented minimally. The closure checklist has not been addressed adequately, and the evaluation is lacking detail.
A final reflection is completed containing reference to all specified areas.
(25 Marks) A well-structured, professionally communicated reflection with detailed reference to all specified areas. The sequence and communication of the reflection is good with appropriate reference to all specified areas. The sequence of the reflection is generally well organised but more clarity of communication is required in terms of addressing all areas. The reflection is loosely connected, transitions lack clarity. Ineffective reference to all specified areas. No apparent logical order of reflection with unclear focus. Little or no use of reference to specified areas.
Referencing of sources (APA 6th ed citation) to reinforce findings based on the annotated bibliography.
(20 Marks) Annotated bibliography documents three most current sources, with evidence that information is located, evaluated and managed from multiple, research-based online resources. Evidence of in-depth research and information skills. Annotated bibliography documents three most current sources, with evidence that information is located, evaluated and managed from reliable research-based online resources. Evidence of correct application of research and information skills. Annotated bibliography is generally well organised but more clarity of communication is required in terms of referencing, evaluation of source. Annotated bibliography is loosely connected, and there is ineffective use of referencing. No apparent logical order of written content, and there is a lack of referencing.
Assessment item 4
Final Exam
Value: 40%
Date: To be advised
Duration: 2 hours + 10 minutes reading time
Submission method options
N/A - submission not required/applicable
Rationale
This examination is will formatively as well as summatively assess your grasp of the topics covered in this subject and is aligned with all subject outcomes.
The purpose of this exam is to ensure that the student is fully conversant with all the content material in the subject ITC505 and in so doing, meets the learning outcomes of this subject.
Requirements
An unsatisfactory score in the final examination (below 50%) will result in a fail grading for this subject, regardless of the overall mark received for your assignments.
Marking criteria
The final examination will cover Topics 1 through to 12 in the study guide and will be similar in structure to the provided sample exam.

Analyse and accurately (for the most part) interpreted the data and information.

Explained and justified most of the statements by relating to aspects of the given context.
Criteria High Distinction Distinction Credit Pass Fail
This exam assesses the student's ability to:
• demonstrate and apply theoretical and practical knowledge
• analyse and interpret data and information to justify case presented and to provide a clear and logical solution to the problem/situation; and
• provide clear and logical solutions/explanations to the problem/situation Demonstrated a comprehensive knowledge to consistently recall accurate facts and apply the relevant ones correctly in context.
Analysed and accurately interpreted data and information in detail
Succinctly explained and justified all your statements, providing a clear and logical solution Demonstrated knowledge to recall mostly accurate facts and apply the majority of the relevant ones correctly in context.
Analysed and accurately interpreted data and information in detail.
Explained and justified all your statements, providing (for the most part) a clear and logical solution Demonstrated knowledge to recall some accurate facts and apply the some of the relevant ones correctly in context.
Analysed and accurately (for the most part) interpreted the data and information
Explained and justified most of the statements by relating to aspects of the given context Demonstrated partially- developed knowledge to recall mostly accurate facts and apply some of them correctly in context.
Analysed and accurately (for some parts) interpreted the data and information.
Explained and justified at least half of the statements but in many cases, used irrelevant or incorrect facts. Listed some facts and a little application.
Stated some identifications and implications by giving simple observations and or reasons that may or may not relate to the given context.
Possible Marks 85-100 75-84 65-74 50-64 Less than 50
Material provided by the University
1 x 24pp Answer Booklet
General Purpose Answer Sheet
Material required by the student
Ball-point pens
2B Pencil/Eraser
Calculator