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Question (20 marks) Queensland Health systems implementation
You are a systems accountant working in an organisation that is looking to upgrade its ERP system. The management of the organisation are concerned about system implementation failure and its impact on the organisation. You have suggested that the organisation use the Systems Development Lifecycle approach to provide a framework for systems development. You have been asked by management for more information about this framework in relation to implementation failure.
Required
Using the article by Eden and Sedera located in Resources in Interact, identify the factors that contributed to the failed payroll system implementation project at Queensland Health. Classify each of these factors into the relevant phases of the first step of the System Development Lifecycle. Within your 2,000 word business report to management, provide recommendations on how deficiencies identified in systems analysis could be managed and overcome in a future implementation.
You are a systems accountant working in an organisation that is looking to upgrade its ERP system. The management of the organisation are concerned about system implementation failure and its impact on the organisation. You have suggested that the organisation use the Systems Development Lifecycle approach to provide a framework for systems development. You have been asked by management for more information about this framework in relation to implementation failure.
Required
Using the article by Eden and Sedera located in Resources in Interact, identify the factors that contributed to the failed payroll system implementation project at Queensland Health. Classify each of these factors into the relevant phases of the first step of the System Development Lifecycle. Within your 2,000 word business report to management, provide recommendations on how deficiencies identified in systems analysis could be managed and overcome in a future implementation.
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