CIS8004 Enterprise Planning and Implementation
Semester 1, 2015
Report 1 Specification
You have been hired as an Information Systems consultant to examine Indian
Railways Information Systems – specifically The Reservation System. The Indian
Railways come with East, West, North, South and Central Zones and serves over 50
million passengers daily. The reservation services include initial query about seat
availability, booking, confirmation, cancellation, and a myriad of associated services.
The Railway Board has undergone some major changes in membership recently, and
this has generated new thinking to modernise the Railways. The Board is keen to se
efficiency in almost all aspects and as the Reservation System is a major interface
between the public and Railways, would like to see higher levels of efficiency in this
domain.
Your task is to develop a Business Systems Plan (with full justification as to how
these are applicable to the organisation) so as to accommodate comprehensive mobile
access to various reservation services provided by the Railways. Your task is to
develop a planning document that details how a mobile access system can be
comprehensively implemented. You can use your imagination but MUST address the
following:
1. Any potential customer of the Railways must be able to securely access all
information aspects pertaining to services offered using a variety of mobile
devices.
2. The planning should involve provision for security, privacy and other user and
organizational concerns.
3. Your planning should identity the various security configuration options
available on the market.
4. The planning should include consideration of various operating systems
needed for this implementation, and these should be properly segmented and
structured.
5. The planning should also indicate a provisional list of expense items. You
don’t have to provide a costing now, as this will be done in the second
assignment.
You will prepare a planning document, in the form of a report, considering the
Railways Reservation System, on how the above aspects can be accommodated. The
planning document is a report covering all aspects stated above in a succinct manner.
You have been given a word limit of 1500 words (excluding references). You must
state your assumptions clearly and validate the stated assumptions through proper
literature search. You may use any format for the report. The Internet provides many
examples of Executive Type reports, and you are encouraged to search for samples