Details of Assessment
Term and Year Time allowed
Assessment No 1 Assessment Weighting 30%
Assessment Type Project
Due Date Room
Details of Subject
Qualification SIT40116 Certificate IV in Travel & Tourism
Subject Name Fares and Ticketing
Details of Unit(s) of competency
Unit Code (s) and Names SITTTSL011 Source airfares for domestic flights
SITTTSL012 Construct normal international airfares
SITTTSL013 Construct promotional international airfares
Details of Student
Student Name
College Student ID
Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarised from any person or source. I acknowledge that I understand the requirements to complete the assessment tasks. I am also aware of my right to appeal. The feedback session schedule and reassessment procedure were explained to me. Student’s
Signature: ____________________
Date: _____/_____/_________
Details of Assessor
Assessor’s Name
Assessment Outcome
Assessment Result 0 Competent 0 Not Yet Competent
Marks /30
Feedback to Student
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student.
0 Student attended the feedback session.
0 Student did not attend the feedback session.
Assessor’s
Signature: ___________________
Date: _____/_____/________
Purpose of the Assessment
The purpose of this assessment is to assess the student in the following learning outcomes: Competent
(C) Not yet Competent
(NYC)
SITTTSL011 Source airfares for domestic flights
1.1.Identify and access sources of fare information.
1.2.Interpret information on domestic flights, fares and conditions applicable to specific fares.
2.1.Identify domestic flight options to meet customer needs.
2.2.Create flight itineraries and source airfares for direct and connecting domestic flights.
2.3.Source costs for promotional and sector fares.
2.4.Identify costs of concession fares.
2.5.Calculate taxes, fees and surcharges.
2.6.Check calculations for accuracy.
2.7.Compare domestic airfares and quote optimum airfare that meets customer needs.
3.1.Record full details of the calculated airfare.
3.2.Minimise use of printed materials and maximise electronic record keeping to reduce waste.
SITTTSL012 Construct normal international airfares
1.1.Identify and access sources of fare information.
1.2.Interpret information on international flights, fares, fare rules and conditions applicable to specific fares.
2.1.Configure flight itineraries for direct and
connecting international flights.
2.2.Calculate and check international fares
according to IATA regulations.
2.3.Calculate sector fares and those with intermediate points
2.4.Calculate concession fares.
2.5.Calculate taxes, fees and surcharges.
2.6.Create the optimum airfare that meets customer needs
2.7.Check the airfare calculations for accuracy and compliance with applicable conditions.
3.1.Record full details of the calculated airfare.
3.2.Minimise use of printed materials and maximise electronic record keeping to reduce waste.
SITTTSL013 Construct promotional international airfares
1.1.Identify and access sources of fare information.
1.2.Interpret information on international flights, fares, fare rules and conditions applicable to specific fares.
2.1.Configure flight itineraries for direct and connecting international flights.
2.2.Calculate and check promotional international fares according to IATA regulations
2.3.Calculate sector fares and those with intermediate points.
2.4.Calculate concession fares.
2.5.Calculate taxes, fees and surcharges.
2.6.Create the optimum airfare that meets customer needs.
2.7.Check the airfare calculations for accuracy and compliance with applicable conditions.
3.1.Record full details of the calculated airfare.
3.2.Minimise use of printed materials and maximise electronic record keeping to reduce waste.
Assessment/evidence gathering conditions
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment
Resources required for this Assessment
• Computer with relevant software applications.
• Weekly eLearning notes relevant to the tasks/questions
Assessment/evidence gathering conditions
Each assessment component is recorded as either C (Competent) or NYC (Not Yet Competent). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as Competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.
Instructions for Students
Please read the following instructions carefully
• This assessment has to be completed 1 In class 1 At home
• The assessment is to be completed according to the instructions given by your assessor.
• Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term.
• Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
• If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
• Please refer to the College re-assessment and policy for more information (Student handbook).
Instructions; Complete the following questions, calculations and attach the screen shots and fare quotes as outlined in the questions. See Appendix 1 for requirements, deliverables and marking allocation.
Question 1 (Total 15 points)
Calculate the cheapest Alliance fare and a Consolidated Nett Fares. You are then required to outline what recommendations, based on the quoted price to the client in regards to travel.
A. Itinerary 1 (5 points)
Your customers Mr & Mrs Smith and Mr & Mrs Jones (4 passengers) are travelling together in the following itinerary departing 17thNovember 202X they would like to stay in each destination for 6 days.
Calculate using the following fare calculators:
1. oneworld.com/rtw
2. staralliance.com/en/fares
3. smartfares.com
One World Star Alliance Smart Fares
SYD
CPH FARE ¬__________ ____________ __________
JNB TAXES ___________ ____________ __________
CHI
SYD
Which fare would you recommend to the travellers for this itinerary and why?
___________________________________________________________________________________________________________________________________________________________________________________________________________________________
Full Web Link: __________________________________________________________
Date quote received: _____________________________________________________
B. Itinerary 2 (5 points)
Your customers Mr Patel, Mr Harry and Mr Conroy (3 passengers) are travelling to Lima, Peru for a business meeting and will stay for 4 nights, then return via Auckland, New Zealand, staying 4 nights departing 6 October 202X.
Calculate using the following fare calculators:
1. qantas.com.au
2. webjet.com.au
3. smartfares.com
Qantas Webjet Smart Fares
SYD
LIM FARE ___________ ____________ __________
AKL TAXES ___________ ____________ __________ SYD
Which fare would you recommend to the travellers for this itinerary and why? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________
Full Web Link: ____________________
Date quote received: _____________________________________________________
C. Itinerary 3 (5 points)
Mr Singh & Mrs Singh are travelling home to Delhi with their 7-year-old son. They will depart Sydney on the 12 December 202X and stay for one month, on the way home they will like to go to Hong Kong Disneyland and stay for 5 nights.
Calculate using the following fare calculators:
1. cathaypacific.com
2. expedia.com.au
3. smartfares.com
Cathay Pacific Expedia Smart Fares
SYD
DEL FARE ___________ ____________ __________
HKG TAXES ___________ ____________ __________
SYD
Which fare would you recommend to the travellers for this itinerary and why? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________
What is the baggage allowance and cost for excess baggage?
_________________________________________________________________________
Full Web Link: _________________________________________________________
Date quote received: ____________________________________________________
Question 2 (Total 2 points)
Mr Flinders is travelling from Sydney to Perth one way for travel on the 30th August 201X at approximately 9:00am find the cheapest fare and answer the following:
Full Web Link: __________________________________________________________
Date quote received: ____________________________________________________
a) What is the fare? What is the fare basis?
b) What are the taxes, surcharges and levies are payable?
_________________________________________________________________________
c) When is full payment required?
_________________________________________________________________________
d) What cancellation charges apply if cancelled 1 week prior to travel?
_________________________________________________________________________
e) What is the child discount?
_________________________________________________________________________
Question 3 (Total 2 points)
Mr & Mrs Cook are travelling from Sydney to Brisbane to see family for 3 days, then Mr Smith has an important meeting at Canberra airport for 1 hour before heading to Melbourne to continue their holiday. They wish to travel to Brisbane on the 26 September 201X at approximately 12:00pm. They only travel Business class.
Find the cheapest fare and answer the following:
Full Web Link: __________________________________________________________
Date quote received: ____________________________________________________
a) What is the fare? What is the fare basis?
_________________________________________________________________________
b) What are the taxes, surcharges and levies are payable? What is the baggage allowance and cost for excess baggage?
_________________________________________________________________________
c) What charges apply if the customer requests a date change on the first sector?
Question 4 (Total 5 points)
Your clients Mr and Mrs Rogers along with their 2 children Molly aged 4 &Wally aged 6 (They live 1 hour by car from Sydney airport) and would like to go on a family holiday departing Sydney on 19 September 202X for 7 nights within Australia.
Choose a suitable destination for the Rogers family. Note that the adults would like to be able to relax and also have some activities for children.
You will need to do the following:
a) Arrange return flights that would suit them and then choose the appropriate accommodation for the family.
b) Provide your customer with an email quote for the above itinerary stating what the airlines Fare Rules and Agencies rules are.
c) You will need to email a copy of the proposed itinerary to your customers to confirm that they would like to proceed with this quoted booking (including appropriate airline codes and flight numbers).
Question 5 (Total 6 points)
A. Assume a passenger has booked the following itinerary:
City pair Mileage
PAR-LON 328
LON-HKG 7294
Assume a mileage-based fare will be applied. The MPM from Paris to Hong Kong is 7494. Does an excess mileage surcharge apply? If yes, how should it be calculated? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________
B. Assume a passenger has booked the following itinerary, and a mileage-based fare will be applied:
City pair Mileage
PEK-BKK 736
BKK-BER 7289
BER-BCN 628
Assume a mileage-based fare will be applied. The MPM from Beijing to Barcelona is 7271. Does an excess mileage surcharge apply? If yes, how should it be calculated? ___________________________________________________________________________________________________________________________________________________________________________________________________________________________
C. Assume a passenger has booked the following one-way itinerary and a mileage- based fare is to be applied:
City pair
AMS-JNB
JNB-CPT
The passenger will stop over in Johannesburg. The AMS-CPT fare based on mileage is EUR 2048.00. Priced separately, the AMS-JNB fare is EUR 2114.00, and the JNB-CPT fare is EUR 442.00. What is the correct fare for this itinerary? Explain your answer.
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
APPENDIX 1
REQUIREMENTS AND DELIVERABLES
1. What to Submit:
• Hard copy of the complete project report on the five (5) questions with cover page.
2. When to Submit:
• Week 5.
*** Late assessments will have a maximum mark of 15/30.
3. Performance / Submission Standards:
• Assessment Cover Page
MARKING ALLOCATION FOR TASKS
Question1 (Total 15 marks)
Itinerary 1
1.1 One World Fare & Taxes (Screenshot of fare quote incl taxes) (1 Mark)
1.2 Star Alliance Fare & Taxes (Screenshot of fare quote incl taxes) (1 Mark)
1.3 Smart Fares Fare & Taxes(Screenshot of fare quote incl taxes) (1 Mark)
1.4 Explanation (2 marks)
Itinerary 2
1.5 One World Fare & Taxes (Screenshot of fare quote incl taxes) (1 Mark)
1.6 Star Alliance Fare & Taxes (Screenshot of fare quote incl taxes) (1 Mark)
1.7 Smart Fares Fare & Taxes(Screenshot of fare quote incl taxes) (1 Mark)
1.8 Explanation (2 Marks)
Itinerary 3
1.9 One World Fare & Taxes (Screenshot of fare quote incl taxes) (1 Mark)
1.10 Star Alliance Fare & Taxes (Screenshot of fare quote incl taxes) (1 Mark)
1.11 Smart Fares Fare & Taxes(Screenshot of fare quote incl taxes) (1 Mark)
1.12
1.13 Explanation (2 Marks)
Question 2 (Total 2 marks)
2.1 Screenshot of fare quote. Response to questions (2 Marks)
Question 3 (Total 2 marks)
3.1 Screenshot of fare quote. Response to questions (2 Marks)
Question 4 (Total 5 marks)
4.1 Screenshot of fare quote. Response to questions
4.2 Email quote for the itinerary
4.2.1 Airlines Fare Rules and Agencies rules are.
4.2.2 Confirmation request email (5 Marks)
Question 5 (Total 6 marks)
5.1 Calculations and explanation (2 Marks)
5.2 Calculations and explanation (2 Marks)
5.3 Calculations and explanation (2 Marks)
Formatting:
• Number all pages at the bottom of the page
• Use 1.5 line spacing
• Use Arial font, size 10
• Have a line space between paragraphs
• Stapled
Itinerary 1 Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
2.5 2.5 3-3.5 4 =4.5 /5
Itinerary 2 Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
2.5 2.5 3-3.5 4 =4.5 /5
Itinerary 3 Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
2.5 2.5 3-3.5 4 =4.5 /5
Flights 1 Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
0.75 1.0 1.05-1.25 1.3-1.7 1.75 /2
Flights 2 Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
0.75 1.0 1.05-1.25 1.3-1.7 1.75 /2
Holiday Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
2.5 2.5 3-3.5 4 =4.5 /5
Mileage Insufficient information
provided Satisfactory information
provided Sufficient information
provided with a clear
understanding of the
content High level of information provided, demonstrating a clear understanding of the content. Exceptional level of
information provided,
demonstrating a thorough understanding of the content.
3 3 3.1-4 4.1-5.25 5.25 /6
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