Details of Assessment
Term and Year Time allowed -
Assessment No 1 of 2 Assessment Weighting 60%
Assessment Type Written
Due Date Week No. 5 Room
Details of Subject
Qualification ICT60115 Advanced Diploma of Information Technology
Subject Name Project Management
Details of Unit(s) of competency
Unit Code (s) and Names ICTPMG609 Plan and direct complex ICT projects
ICTPMG606 Manage ICT project quality
Details of Student
Student Name
College Student ID
Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. Signature: ___________________________
Date: _______/________/_______________
Details of Assessor
Assessor’s Name
Assessment Outcome
Results
0 Competent 0 Not Yet Competent
Marks /60
FEEDBACK TO STUDENT
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my right to appeal and the reassessment procedure.
Signature: ____________________________
Date: ____/_____/_____ Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback
0 Student did not attend the feedback session.
Feedback provided on assessment.
Signature: ____________________________
Date: ____/_____/_____
Purpose of the assessment
The purpose of this assessment is to assess the student in the following outcomes: Competent
(C) Not yet Competent
(NYC)
ICTPMG609 Plan and direct complex ICT projects
1.Identify the strategic and operational needs of the ICT project during the planning phase
1.1 Identify the strategic and operational needs of the project during the planning phase
1.2 Identify and consider the project's strategic context and requirements
1.3 Identify and consider the organisation's strategic and business plans, and its output requirements
1.4 Identify and explore client requirements and the impact of legislation and industry codes and standards
1.5 Conduct a risk management analysis and develop and document a risk-management plan
2. Prepare the ICT project plan
2.1 Define and document precise specifications and terms of reference for the project
2.2 Identify and document project budget, specified to a level that can be used for the management of sub-tasks
2.3 Define skills needed for the successful completion of project
2.4 Define, document and secure physical and other resources required to support the project
2.5 Develop and document timelines, schedules and critical path for the project, taking into consideration contingencies and planning for time slippages
2.6 Define and document a consultation strategy or process that will be used to inform clients, contractors and other interested parties of the project's progress, and seek their input as required
3. Assemble the ICT project team and commence work
3.1 Secure and brief appropriate project-team members regarding the project, their roles, levels of delegated responsibility and the outcomes to be achieved
3.2 Implement effective communication processes to coordinate work and inform team members of progress
3.3 Identify and communicate clear reporting processes for team members
Assessment/evidence gathering conditions
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student can only achieve competence when all assessment components listed under “Purpose of the assessment” section are recorded as competent. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.
Resources required for this assessment
• Computer with relevant software applications and access to internet
• Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
• This assessment has to be completed 1 In class 0 At home
• The assessment is to be completed according to the instructions given by your assessor.
• Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within two weeks of the assessment due date. All other feedback will be provided by the end of the term.
• Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
• If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
• Please refer to the College re-assessment for more information (Student handbook).
Assessment Task 1- Project/Report Writing (60%)
Case Study Scenario Context
AA Group of Institutes [AAG] Overview
The AA Group of Institutes [AAG] is owned and managed by Stokes Limited, a company listed on the Australian Stock Exchange that has been operating for more than 10 years. Public listed status means that apart from having to meet the well regarded, carefully supervised standards of the international education market, AA Group of Institutes must also comply with the strict financial and reporting regulations of the Australian Stock Exchange.
AA Group of Institutes has two campuses in the heart of Sydney, New South Wales (George Street and Kent Street), just a few minutes’ walk from each other
Currently the institution has about 150 students and the number is growing every year. AAG employs about 10 full time staffs and 20 teachers on a contract basis.
AAG offers Certificate, Diploma and Advanced Diploma courses in IT, Travel and Tourism, Accounting
Over the past months AAG has been planning to implement various web based technologies, Internet and the Intranet
AA Group of Institutes [AAG] Organisational Structure
Solutions Consulting Pty Ltd Overview
Solutions Consulting Pty Ltd has been operating for last 5 years and is based in Liverpool, Sydney. You work for a Solutions Consulting Pty Ltd as a Project Manager. You report to Senior Project Manager at Solutions Consulting Pty Ltd.
Solutions Consulting Pty Ltd has 25 staff including you. Solutions Consulting Pty Ltd also outsources its contracts to other companies and brings in experts and consultants on project by project basis.
Solutions Consulting Pty Ltd Organisational Structure
Online Learning System [OLS] Project Details
Timothy Walkers, Managing Director at AAG has signed contract with Solutions Consulting Pty Ltd to plan and implement its Online Learning System [OLS] for intranet based on its business reputation to delivery product and services within budget and time.
You have been selected as Project Manager for the Online Learning System [OLS] for intranet at George Street.
You will be responsible for plan and implement the Online learning System [OLS] in the 4 months.
Project manager has handed responsible to complete project planning from initiation till closure, stakeholder management and communication.
OLS is planned for the I.T course as pilot before being implemented throughout the organisation.
You will choose the team members as required for the project. Team members will be chosen from pool of IT staff at AAG and from the pool of IT staff, expert and consultants at Solutions Consulting Pty Ltd.
Your point of contact at AAG is the IT Manager. You will project progress to Senior Project Manager at Solutions Consulting Pty Ltd. Signoff documents will be signed by the Managing Director at AAG.
Solutions Consulting Pty Ltd has signed contract with Customer to complete and deliver the project within scope, time and budget.
Solutions Consulting Pty Ltd will be liable for damages if it fails to complete the project or not meet the contract conditions of scope, time and cost.
Online Learning System [OLS]
It boasts a range of activities that can make course more engaging and improve student learning. For example: Basically it is a Virtual Learning Environment - a website providing course materials and learning activities for students. Accessible from anywhere – web-based.
Where student can
1 download assessments and lecture resources
2 check the participation list
3 take part in forms and quizzes and chat
4 Forums for online discussion – e.g. to get students to engage with seminar topics before the class or to hold debates that can continue online after class is over.
5 Assignments – to allow students to submit work online, and assign grades and comments.
6 Wikis – to allow students to work collaboratively on documents, wherever they are, and at any time.
7 Quizzes - online tests to monitor students’ progress, or for students to test themselves.
Where teachers can
1 Enhance teaching with online supplementary activities, both remedial and extension.
2 Provide students with links to websites relevant to a course.
3 Upload a series of learning activities created in some authoring software, such as Hot Potatoes.
4 Ask students to reflect on their learning through a blog or a journal.
5 Work in teams to co-author a document.
6 Set up a list of things for students to do before coming to a lesson.
Current AAG Hardware and network details
AAG Network Configuration
Networks
IP Phone network: 192.168.20.XX
Administration and staff network: 192.168.10.XX, Gateway: 192.168.10.1
Teachers and Student network: 192.168.0.XX, Gateway: 192.168.0.1
Domain for Admin and Teachers network: aca.nsw.edu.au
Router
Cisco 700 series router with DHCP of 192.168.0.XX network, fire wall built in.
Servers
Administration and staff AD and file server:
(DELL: SG1430, OS: Win Server 2003) IP address: e.g. 192.168.10.11
Admin network DHCP server:
(DELL Poweredge 1440, OS Win 2000 Server) IP address: 192.168.10.2
ACA Online Learning System:
(IBM X3650, OS: Win Server 2003) IP Addresses: 192.168.10.200 & 192.168.0.155
Switches
Main switch (manage staff and student networks):
Linksys 10/100/1G 20-port managed switch
Student network:
7 * 24 port 10/100 unmanaged switch
4 * 16 port 10/100 unmanaged switch
1 * 8 port 10/100 unmanaged switch
Wireless Access
9 access points connected to 3COM Wireless LAN Switch WX1200. Wireless network monitored by 3COM Wireless Switch Manager version 6.0, 3CWXM10A.
AAG Network- George Street Sydney
Strategy and Feasibility Study
The institution needs a Project plan report that will identify the opportunities that may occur through such an expansion and the likely impact of this strategy on the way the institution currently does business.
The institute had undertaken an internal strategic study [Elearning – AAG_strategic_plan.doc] and found the project to be feasible.
The institutions business strategy is to be competitive in the industry, provide improved learning experience to students. The institute would like to reduce cost and save resources such as paper and other benefits.
This project is being sponsored by the Board of Directors and has the full support of the Managing Director. Your report should be addressed to the Managing Director, AA Group of Institutes [AAG].
The institution would like the Project plan submitted for sign-off within 1 month of starting the work so that the institution can consider your recommendations and move quickly to implementation if appropriate.
Assumptions
Currently AAG has no such system the online learning system [OLS] and the current hardware is old and in urgent need of upgrade, staffs have no experience in using the OLS..
The Online Learning System [OLS] project will be implemented while the business continues to operate.
You are allocated 4 months. No budget is provided as you will provide cost details in your report to AAG. The following timeframes is signed in the contract – 1 month for project planning, 2 months for design, implementation and testing. 1 month for user training and support when the system is live.
You can make other assumptions as appropriate.
Your Task
The new OLS system will perform that same general work functions as the current system but it will be a completely different software system and interface so the leadership team feels that the employees will need a significant amount of training to get everyone as comfortable as possible with the new system.
Your first task is to understand the institution. Information about the institution can be gathered from the institutions website and brouchures.
Once you have worked through the process of Understanding the institution, you need to do produce below first report outlined which is self-explanatory.
Student Note for report
Executive Summary should be a brief of activities/topics covered on your main body followed by your pertinent/important conclusions made with stated request for sign-off on the project.
Introduction is a summary of your case study provided, project scope and team members involved
Your sign off documents can ideally be considered as your conclusion and recommendation of your Project Definition and Planning Activities but as a sign-off document
Report Format
Table of Contents
1. Executive Summary
2. Introduction
3. Strategic and Operational needs
3.1 Identify the strategic and operational needs of the project during the planning phase
3.2 Identify and consider the project's strategic context and requirements
3.3 Identify and consider the organisation's strategic and business plans, and its output requirements
3.4 Identify and explore client requirements and the impact of legislation and industry codes and standards
3.5 Conduct a risk management analysis and develop and document a risk-management plan
4. Project Plan
4.1 Define and document precise specifications and terms of reference for the project
4.2 Identify and document project budget, specified to a level that can be used for the management of sub-tasks
4.3 Define skills needed for the successful completion of project
4.4 Define, document and secure physical and other resources required to support the project
4.5 Develop and document timelines, schedules and critical path for the project, taking into consideration contingencies and planning for time slippages
4.6 Define and document a consultation strategy or process that will be used to inform clients, contractors and other interested parties of the project's progress, and seek their input as required
5. Project Team
5.1 Secure and brief appropriate project-team members regarding the project, their roles, levels of delegated responsibility and the outcomes to be achieved
5.2 Implement effective communication processes to coordinate work and inform team members of progress
5.3 Identify and communicate clear reporting processes for team members
6. Sign-off Documents
7. References
8. Appendices (may include team meetings, minutes of meeting, reports, charts, any other details which can be referred to in your report)
ONLINE LEARNING SYSTEM [OLS]
FOR
[CUSTOMER NAME]
SUBMITTED TO:
Managing Director,
AA Group of Institutes [AAG]
SUBMITTED BY: [STUDENT NAME]
Project Manager,
Solutions Consulting Pty Ltd
DATE: DD MONTH YYYY
Table of Contents
1. Executive Summary 15
2. Introduction 16
3. Strategic and Operational needs 17
Project Strategic context and requirements and operational needs 17
Organisation’s strategic and business plan and output requirements 17
Client requirements and the impact of legislation and industry codes and standards 17
4. Risk Management Plan 18
Current risks factors 18
Interim Plans/solution 18
Project outcome towards minimizing of risks analysed 18
Organizational quality policy and standards on both interim plans and projected outcomes 18
5. Project Plan 19
Project specifications and terms of reference 19
Project Skills Requirement and resources 19
Project Plan Timelines, schedules and critical path for the project, 19
Project Budget 19
Contingencies and planning for time slippages 19
Consultation strategy / process 19
6. Project Team 20
Project Team Skills matrix 20
Communication matrix 20
Communicate Reporting Processes 20
7. Project Sign-off Documents 21
8. References 22
9. Appendices 23
Marking Sheet
Marking List Marks
1.Executive Summary 2
2.Introduction 2
3.Strategic and Operational needs
Identify the strategic and operational needs of the project during the planning phase 2
Identify and consider the project's strategic context and requirements 4
Identify and consider the organisation's strategic and business plans, and its output requirements 2
Identify and explore client requirements and the impact of legislation and industry codes and standards 2
Conduct a risk management analysis and develop and document a risk-management plan 6
4.Project Plan
Define and document precise specifications and terms of reference for the project 4
Identify and document project budget, specified to a level that can be used for the management of sub-tasks 6
Define skills needed for the successful completion of project 2
Define, document and secure physical and other resources required to support the project 4
Develop and document timelines, schedules and critical path for the project, taking into consideration contingencies and planning for time slippages 6
Define and document a consultation strategy or process that will be used to inform clients, contractors and other interested parties of the project's progress, and seek their input as required 4
5.Project Team
Secure and brief appropriate project-team members regarding the project, their roles, levels of delegated responsibility and the outcomes to be achieved 4
Implement effective communication processes to coordinate work and inform team members of progress 2
Identify and communicate clear reporting processes for team members 2
6.Sign-off Documents 2
7.References 2
8.Appendices 2
TOTAL /60
1. Executive Summary
2. Introduction
Note for Students:
• Introduce the project context
• Provide brief on the project quality requirements
3. Strategic and Operational needs
Note for Students:
• Identify the strategic and operational needs of the project during the planning phase
• Identify and consider the project's strategic context and requirements
• Identify and consider the organisation's strategic and business plans, and its output requirements
• Identify and explore client requirements and the impact of legislation and industry codes and standards
Project Strategic context and requirements and operational needs
Organisation’s strategic and business plan and output requirements
Client requirements and the impact of legislation and industry codes and standards
4. Risk Management Plan
Note for Students:
• Conduct a risk management analysis and develop and document a risk-management plan
o Provide brief statement on current risks factors
o Provide brief statement on effective interim plans/solution
o Provide effective project outcome towards minimizing of risks analysed
o Provide adoption made to organizational quality policy and standards on both interim plans and projected outcomes
Current risks factors
Interim Plans/solution
Project outcome towards minimizing of risks analysed
Organizational quality policy and standards on both interim plans and projected outcomes
5. Project Plan
Note for Students:
• Define and document precise specifications and terms of reference for the project
• Identify and document project budget, specified to a level that can be used for the management of sub-tasks
• Define skills needed for the successful completion of project
• Define, document and secure physical and other resources required to support the project
• Develop and document timelines, schedules and critical path for the project, taking into consideration contingencies and planning for time slippages
• Define and document a consultation strategy or process that will be used to inform clients, contractors and other interested parties of the project's progress, and seek their input as required
Project specifications and terms of reference
Project Skills Requirement and resources
Project Plan Timelines, schedules and critical path for the project,
Project Budget
Contingencies and planning for time slippages
Consultation strategy / process
6. Project Team
Note for Students:
• Secure and brief appropriate project-team members regarding the project, their roles, levels of delegated responsibility and the outcomes to be achieved
• Implement effective communication processes to coordinate work and inform team members of progress
• Identify and communicate clear reporting processes for team members
Project Team Skills matrix
Communication matrix
Communicate Reporting Processes
7. Project Sign-off Documents
8. References
9. Appendices
Note for Students:
• Add the project plans, minutes of meetings, other documents here
GET ANSWERS / LIVE CHAT