RECENT ASSIGNMENT

I need help for the following assignment:
Course: E-commerce
Words: 500 (altogether)
Due Date: July 5,2018 @ 11:59 pm(MST-Canada)
Assignment Details:
• Analyze a news piece on a Canadian grocery chain that has implemented online order for pickup
(Read the article bellow.)
• https://www.theglobeandmail.com/report-on-business/on-the-frontlines-of-the-online-groceryshopping-battle/article29726909/
Please write the part 1 and part 2 as part of the case analysis.
Part 1.Identify the most important facts surrounding the case.(200 words)
(Read the case several times to become familiar with the information it contains. Pay attention to the information in any accompanying exhibits, tables, or figures. Many case scenarios, as in real life, present a great deal of detailed information. Some of these facts are more relevant that others for problem identification. One can assume the facts and figures in the case are true, but statements, judgments, or decisions made by individuals should be questioned. Underline and then list the most important facts and figures that would help you define the central problem or issue. If key facts and numbers are not available, you can make and clearly state assumptions. These assumptions should be reasonable given the situation. The “correctness” of your conclusions may depend on the assumptions you make. )

Part 2. Identify the key issue or issues.(300 words)
(Use the facts provided by the case to identify the key issue or issues facing the company you are studying. Many cases present multiple issues or problems. Identify the most important and separate them from more trivial issues. State the major problem or challenge facing the company. You should be able to describe the problem or challenge in one or two sentences. You should be able to explain how this problem affects the strategy or performance of the organization. You will need to explain why the problem occurred. Does the problem or challenge facing the company come from a changing environment, new opportunities, a declining market share, or inefficient internal or external business processes? When identifying the key issue or problem, ask what kind of problem it is: Is it a management problem, a technology problem, an organizational problem, or a combination of these? What management, organizational and technology factors contributed to the problem?
To determine if a problem stems from management factors, consider whether managers are exerting appropriate leadership over the organization and monitoring organizational performance. Consider also the nature of management decision-making: Do managers have sufficient information for performing this role, or do they fail to take advantage of the information that is available? To determine if a problem stems from technology factors, examine any issues arising from the organization’s information technology infrastructure: its hardware, software, networks and telecommunications infrastructure, and the management of data in databases or traditional files. Consider also the whether the appropriate management and organizational assets are in place to use this technology effectively. To determine the role of organizational factors, examine any issues arising from the organization’s structure, culture, business processes, work groups, divisions among interest groups, relationships with other organizations, as well as the impact of changes in the organization’s external environment-changes in government regulations, economic conditions, or the actions of competitors, customers, and suppliers. You will have to decide which of these factors-or a combination of factors-- is most important in explaining why the problem occurred.)

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