RECENT ASSIGNMENT

Assessment Information 2
Subject Code: Subject Name: Assessment Title: Length: Weighting: Total Marks: Submission: Due Date: HAT303
Accommodation Management
Individual Proposal
1700 words (+/- 10% allowable range)
40%
100
Online via Turnitin
Week 11
Assessment Description
Imagine that you have been appointed as a consultant for a global hotel chain and have been asked to develop a proposal for outsourcing some of the services within the hotel to reduce costs, and consider the use of external expertise. You are to develop this proposal for the board of senior management:
1. Select a department within the hotel and investigate it in depth.
2. Identify the roles, tasks and functions of the department, within the context of Accommodation Management and how these are managed.
3. Consider the role of the customer and the customers needs related to this department and the steps the Accommodation Manager (of the department) takes to ensure the Hotel is meeting the customers' needs and creating a positive experience
4. Finally, discuss whether outsourcing is a viable solution for this department. What are the benefits and the drawbacks of moving to an outsourced organisation/solution for this department?
5. Offer recommendations for moving forward.
Your proposal should consider a wide range of resources. You should research using all of these sources: Internet, library texts and educational journals to clarify your position. You should refer to material from at least 10 credible sources such as research books (not text), journal articles (online journal articles) and at web sites (general websites). Ibis world reports can also assist you in identifying hotel chain that may have outsourced departments and operations to others. Based on these readings, you should prepare an informed business proposal.
COISIONWEI1L791 OF AUSTRALIA Copyright R699169969 1969
This material has been reproduced and communicated to you by Or on behalf of Kaplan Business School pursuant to Pall VEI of the Copyright Act 1968 (Ad). The M8166.91 in this communication may be subject ro copynght under the Act. Any 'Lather reproduction or communication of this material by you may be the subject of coppight protection under the Act. Koplin Bodiless School a a pad of Kaplan Inc.. a leading global provider of educational serdces. Kaplan Buldess School Pry Ltd ABN 86 098 181 947 is registered higher education prodder CRICOS Provider Code 024268.
Assessment Information