Activity 1: Contribute to ongoing skills development using a strengths-based approach This is activity 1 of 7
Description:
In consultation with your WPS, select three (3) clients with a disability. If applicable, you may use the same clients as for Portfolio 1.
In this activity, work with your clients and their support team of carer(s) and family, where you are to contribute, assess and respond to the ongoing skills development using a strengths-based solution strategy to respond to both routine and unpredictable problems relating to the clients’ care relationships.
Resources
To successfully complete this activity, you need access to use suitable facilities, equipment and resources which include:
• client individualised plans and relevant equipment outlined in the plans
• information/documentation associated with the clients’ individualised plans
• industry operating conditions
• access to people with a disability
• templates (Social Profile and Activity Plan).
Task 1: Contribute to the clients’ skills assessment
Using the social profile form in Appendix 1 and Who Am I in Appendix 2, facilitate and access a wide variety of choices that assist three (3) clients with a disability to reach their personal goals. You will need to:
• observe the clients’ skills and competencies in a way that respects the clients’ rights
• engage the family/or carers/ relevant people in the skill assessment
• include carers and family members as part of the support team
• assess and respond to changes in the care relationship
• monitor and promote carer rights, health and wellbeing
• in consultation with your supervisor, record all observation accurately and objectively, using the skills development plan below.
Work and contribute to the clients’ skills development, using a person-centred approach, effective communication, collaboration, their Individual Plans and any other resources necessary.
While conducting your meeting, you will need to ensure:
• your oral communication skills maintain positive and respectful relationships with the person with a disability
• you appropriately use non-verbal communication strategies.
Note: Your assessment must involve real interactions with people with disability, their families/carers/relevant others and the clients’ individualised plan.
Questions
Answer the following questions to explain how you contributed, assessed and responded to the client’s ongoing skills development using a strength-based solution strategy to respond to both routine and unpredictable problems relating to the clients’ care relationships.
Write approximately 50 words for each client.
1. Outline how you used oral communication skills to maintain a positive and respectful relationship with each client.
Client 1

Client 2

Client 3
2. Explain how you used non-verbal communication strategies.
Client 1

Client 2

Client 3
3. Outline how you engaged family members during the skills assessment; and assessed and acknowledged the role and the importance of the client’s carer(s) and family members.
Client 1

Client 2

Client 3
4. Discuss how you worked in a manner that recognises and supports carer relationships with the client, and their knowledge about the client with support needs.
Client 1

Client 2

Client 3
5. Outline how you involved carers and families in the design and delivery of the clients’ support services.
Client 1

Client 2

Client 3
6. Explain how you assessed the potential risks of any change to the care relationships including any potential physical and psychological harm to the carers and the clients.
Client 1

Client 2

Client 3
7. Explain how you supported the clients, carers and families to identify and use strategies that maximised positive aspects of change and transition.
Client 1

Client 2

Client 3
8. Discuss how you supported carers, families and friends and encouraged their involvement in your clients’ lives.
Client 1

Client 2

Client 3
9. When working stakeholders, explain how you respected the confidentiality and privacy of the carers and the clients.
Client 1

Client 2

Client 3
10. Outline how you identified and responded to carer needs for services and how you provided support to the care relationships with the clients.
Client 1

Client 2

Client 3
11. Explain how you identified and responded to issues that may have impacted on the physical and emotional health and wellbeing of carers.
Client 1

Client 2

Client 3
12. List the issues you identified and how you responded to these issues.
Client 1

Client 2
Client 3
13. Outline how you provided carers and families with information about carer support services.
Client 1

Client 2

Client 3
Activity 2: Skills, interests and community options This is activity 2 of 7
Description: For this activity, you need to support at least one client with a disability by working with them to identify skills and interests and sourcing options within the broader community.
Task 1: Support community participation and social inclusion
From the selected three (3) clients, choose one to support by working with them to identify skills and interests and find matching options within the broader community.
During this task, you need to:
• identify skills the client is either already developing or would like to develop in the future, using a strengths-based approach
• identify the client’s current interests and things they would like to engage in, participate in or do in the future, using a strengths-based approach
• assist the client in finding options in the community that suit or match their identified skills and interests.
Resources
For this activity, you need access to and use of suitable facilities, equipment and sources as:
• the individualised client plan and any relevant equipment outlined in the plan
• appropriate and local resources, programs, agencies, transport services, aids and equipment
• Individual Program Plan (Appendix 6).
Questions
Answer the following questions to explain how you supported your selected client and worked with them to identify skills and interests and sourced options within the broader community.
1. List the opportunities you identified for community participation and social inclusion.
1a. What skills did you and the client identify? (approx. 50 words)
1b. Explain whether those skills are currently being developed or skills that the client would like to develop in the future. (approx. 50 words)
2. a. What interests did you and the client identify? (approx. 50 words)
b. Explain whether the interests are what the client is currently engaging in or interests the client would like to do in the future. (approx. 50 words)
3. Outline how you assisted the client to find community options that meet their skills and interests. (approx. 50 words)
4. Outline how you used a strengths-based approach while speaking with your client. (approx. 50 words)
5. a. What community options did you find together? (approx. 50 words)
b. Outline the information you provided the client about participation options, networks and services to meet the client’s needs and their preferences. (approx. 50 words)
c. List the resources and programs you identified as appropriate. In your response, include agencies, transport services aids and equipment according to the client’s needs and preferences. (approx. 50 words)
6. Explain how you recognised and accommodated the cultural and religious needs of the client with a disability. (approx. 50 words)
Task 2: Implement strategies for community participation and inclusion according to the client’s individualised plan
a. Review the client’s Individual Plan.
b. Complete the Activity Plan in Appendix 5.
c. Support the client in identifying and accessing community options to meet their Individualised Plan.
d. Provide the client with resources to access the various opportunities to establish connections with shared client interests.
e. Obtain feedback from the client/carer/family or another relevant person(s) to ensure that the support continues to meet the client’s current and changing needs.
f. Schedule a review with the client and your supervisor to ensure a positive outcome.
g. Monitor the client’s level of engagement in the consultation with your supervisor.
h. Now, complete the Activity Plan in Appendix 5.
Questions
Answer the following questions to provide insight to how you implemented strategies for community participation and inclusion according to the client’s Individualised Plan.
1. Explain how you supported the client to identify and access community services that meet the needs identified in their Individualised Plan. (50 words)
2. Explain how you supported the client to access community services through their own community or one which is of mutual interests. (50 words)

3. Discuss how you checked (with the client or family and/or carers and/or relevant stakeholders and/or colleagues and/or your supervisor and the type of questions you asked to validate) that the support continues to meet the current and changing needs and preference of the client. (50 words)
4. Outline the method you applied to schedule regular reviews with the client and supervisor that ensured strategies for community participation and social inclusion continued to deliver positive outcomes. (50 words)
5. Discuss the outcome of your consultation meeting with your supervisor to check the client’s level of engagement. (50 words)
Task 3: Identity, address and monitor barriers to community participation and social inclusion using the Wellbeing Profile template in Appendix 7.
a. Identity and document the client’s physical, skills shortage and other barriers they may have which may inhibit them in participating in community and social activities.
b. In consultation with your supervisor, work with the client to identify solutions to overcome the identified barriers.
c. Support the client in implementing strategies to address the identified barriers, as per their Individualised Plan.
d. In consultation with your supervisor and client, monitor the success of the implemented strategies.
e. Identify your limitations to address any gaps and seek advice from your supervisor.
Questions
Answer the following questions to provide insight to how you supported community participation and social inclusion and how you identified, addressed and monitored barriers to community participation and social inclusion.
1. Provide a list of the limitations you identified when working with your selected client. (50 words)
2. State when and why you asked for advice to assist you in working with your client. (50 words)
3. What type of advice did you require to successfully work with your client? (50 words)
4. Name who provided you with the appropriate advice. (50 words)
5. Explain why you recognised that this person was the best person to provide you with this type of advice. (50 words)
6. Outline how you identified the physical, skills shortage and any another barrier the client may have in community participation and social inclusions. (50 words)
7. Explain how you worked with your supervisor and the client with a disability to develop a strategy to overcome barriers. (50 words)
8. Outline how you supported your client in implementing their strategy to address barriers to community participation, as per their Individualised Plan. (50 words)
Activity 3: Comprehensive Client Assessments This is activity 3 of 7
Description
Use the Wellbeing Profile template in Appendix 7 to assess and respond to client’s needs and implementation of the actions that were identified in assessment and review/evaluation of client outcomes.
Each Wellbeing Profile must include details of:
• alcohol and another drug usage, history and behaviours
• medical history
• mental health conditions
• suicide and self-harm risk
• psychosocial resources and support
• assessment of recovery capital
• individual strengths
• recovery goals
• Case Summary Sheet (including treatment plan).
Resources
For this activity, you will need access to a workplace with industry operating conditions and contingencies as well as the use of suitable facilities and equipment and resources.
Templates – Wellbeing profile in Appendix 7.
Task 1: Comprehensive Client Assessment
Under the supervision of your WPS undertake a client assessment for three (3) selected clients, using the Wellbeing Profile template in Appendix 7.
During this meeting, you will need to engage with each client in a manner that enables you to:
• promote the principles of ‘recovery’ and ‘recovery-oriented’ practice
• establish the context for a self-directed recovery relationship
• invite the clients to share information
• gain trust and confidence to work collaboratively with the clients.
Task 2: Preparation for a client meeting [to be carried out for each of the three (3) selected clients]
Take some time to prepare for your meeting, review the client’s Wellbeing Profile in Appendix 7 and any other relevant client information available to you in the client’s file.
As part of your preparation, think about the principles of recovery and recovery-oriented practices and how you will promote them during your conversation. The list of actions below will assist in structuring your client meeting as you should ensure your conversation is professional and that you provide your client with the best possible outcome.
It is important that, during your meeting, you demonstrate how you achieve the following outcomes.
a. Promote the principles of recovery and recovery-oriented practice.
b. Establish the context of the meeting to ensure you promote a self-directed recovery relationship.
c. Invite the client to share information.
d. Gain trust and confidence to work collaboratively with the client.
Task 3: Conduct the client meeting
a. Conduct three (3) consultation meetings, one for each client. During this meeting, ensure you:
i. Promote the principles of recovery and recovery-oriented practice
ii. Establish the context of the meeting to ensure you promote a self-directed recovery relationship
iii. Invite the client to share information
iv. Gain trust and confidence to work collaboratively with the client and gain agreement, enabling the client to readily become a self-advocate of their recovery and participate in the service:
o explain the meaning of the concept of ‘recovery’ and ‘recovery-oriented practice’ and ensure the client has developed a shared understanding of both concepts
o share information about the organisation, programs, services and support available and other information required to establish a recovery-oriented collaboration.
b. Complete the Wellbeing Profile template for each client.
Questions
Select one (1) client meeting to answer the following questions, to provide an outline of your interaction and relationship with the client, including an insight of how you promoted the principles of recovery and recovery-orientated practices.
1. Explain how you enable the client to contribute to making decisions on their recovery and recovery journey. (100 words)
2. Outline how you built rapport with the client to foster a positive and inspiring relationship with the client. (100 words)
3. List the client’s personal values and attitudes you identified and acknowledged when planning and implementing all work activities. (50 words)
4. Explain how you considered and respected the client’s contribution in relation to the relationship, life events, culture and other activities regarding the recovery process. (50 words)
5. Discuss your interaction with the client and how you demonstrated a warm, open, caring and authentic relationship, while establishing and maintaining a safe, positive working relationship and environment with the client. (200 words)
6. List a minimum of two (2) power dynamics that impacted on the relationship and explain how you addressed each of the dynamics. (100 words)
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7. Explain how you used effective communication strategies, which include questioning techniques, verbal queues and relationship-building techniques to appropriately respond, clarify aspects of the conversation, invite the client to tell their story and build a working relationship built on mutual understanding. (100 words)
8. Discuss how you adjusted your communication strategy to include the client’s preferred language, culture, understandings, analogies and concepts about their experiences. (50 words)
9. Outline how you clarified role expectations, including appropriate relationship guidelines. (50 words)
10. State the impacts of mental illness and mental health diagnosis on the client’s life and sense of self. (50 words)
11. Explain how you comprehend the client’s situation and foster respect, rights, promotion of dignity, hope and belief in their recovery. (100 words)
12. Discuss how you determine the client’s eligibility and priority for service and refer appropriately and in a timely manner. (100 words)
13. Explain how you worked within the client’s circumstances, experiences, understanding and meaning to build a shared understanding of their needs. (50 words)
14. Discuss how you shared information about the organisation, programs, services and support available to the client. (50 words)
15. Outline how you explained to the client the definitions used and ensured the client understood what is meant by the terms ‘recovery’ and ‘recovery-orientated practices’. (50 words)
16. Discuss how you determined the client was ready and willing to participate in the service and become a self-advocate of their recovery. (50 words)
17. Explain how you worked collaboratively with the client to agree on the nature of service or support offered, and how the relationship will operate. (50 words)
18. Outline how you reached an agreement with the client on roles and responsibilities for both the client and yourself, and other accountable tasks and actions, such as program, funding or legislative requirements in accordance with the organisation’s procedures. (100 words)
Activity 4: Recovery-oriented mental health services This is activity 4 of 7
Description
Continuing with your three (3) selected clients, collaboratively develop, implement and review a plan for recovery using a recovery-orientated approach. Throughout this activity, you must show evidence of your ability to complete the following tasks.
a. Share and collect information to collaboratively inform and plan for recovery.
b. Facilitate a collaborative planning process for recovery.
c. Collaboratively implement plans for each of your clients.
d. Develop and maintain effective working relationship with the care support network(s).
Resources
For this activity, you will need:
• access to a workplace with industry operating conditions and contingencies, the use of suitable facilities and equipment and resources
• the ‘Individual Program Plan’ in Appendix 6.
Task 1: Share and collect information to collaboratively inform the plan for recovery
As part of developing and providing clients with a plan enabling them to recover and transition, you will need to share and collect information that assists you to work collaboratively with the client and to develop their recovery plan.
In this task, you need to apply the following aspects to each of your three (3) selected clients.
a. Work in a recovery-oriented framework that respects client experience, culture and unique recovery journey, within the previously agreed roles and agreed leisure and health work/client relationship.
b. Work collaboratively with the client to discuss and determine what information and sources of information needs to be collected and accessed.
c. Clearly explain any organisation or program requirements, including the commitment to access and equity, and limit to confidentiality and obtain consent.
d. Work within best practice principles and organisational policies and procedures to conduct any/required formal assessments to gather and document information and to agree sources to explore and clarify the client’s preferences, needs and understanding.
e. Work with the client to identify the range and potential effects of social and other barriers that are impacting on the client.
f. Complete the client’s Individual Program Plan in Appendix 6.
Questions
Answer the following questions to provide an insight of how you developed and then provided the client with a plan for recovery and transition for your one selected client interaction.
1. Explain how you engaged with the client to ensure you respected the client’s experience, culture and unique recovery journey. (100 words)
2. a. Outline how you worked with the client to discuss and determine the information. (20 words)
b. List a minimum of three (3) sources where information can be located, collected and accessed, including any organisation or program requirements. (20 words)
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c. Explain how you committed to access, equity and confidentiality, with finally gaining consent. (20 words)
3. Explain how you worked within organisational requirements and applied best practice principles to conduct a formal assessment (were required), gather and document information and gain consent. (100 words)
Task 2: Develop a Personal Wellness Plan
Continuing with the same three (3) clients, facilitate a collaborative planning process for recovery. Using the template in Appendix 5 Activity Plan, conduct your planning process by applying the following points.
a. Using effective communication strategies based on client choices, preferences, values, needs and goals. Discuss different planning options and tools to collaboratively work with your clients to develop a plan for recovery and transition.
b. Endorse client choices for personal wellness, development of self-efficacy, cultural requirements, values, meanings and purpose in life.
c. Discuss client priorities to achieve goals, including self-advocacy strategies and transition beyond the service.
d. Work with the client to investigate possible barriers or risks and identify other people who can assist in responding to or overcoming these challenges.
e. Develop a Personal Wellness Plan for each client, using the template in Appendix 11.
f. Ensure you and the client practise duty of care and also dignity of risk considerations while promoting independence from the service.
g. Discuss and document your role and the client’s role, including timelines for action.
Questions
Answer the following questions to provide an insight in relation to your client interaction and how you facilitated a collaborative planning process for recovery for each of your three selected clients.
1. Explain how you worked collaboratively with your client to develop a plan for recovery and transition based on the client’s choices, preferences, values, needs and goals. (100 words)
2. State the different planning options and tools you used to develop the client’s plan. (50 words)
3. Explain how you used effective communication strategies to facilitate the planning sessions in a manner that respected the client, as their own expert and also fosters their strengths and supports them as the driver of their recovery journey. (100 words)
4. Outline how you confirmed the client’s choices for personal wellness, development of self-efficacy, cultural requirements, values, meaning and purpose of life. (100 words)
5. Explain the barriers or risks you identified and the strategies you implemented to overcome the client’s challenges. (100 words)
6. Describe how you collaboratively worked with the client to identify and balance duty of care and dignity of risk considerations while promoting independence from your service. (100 words)
7. Explain how you identified and documented the roles you and your client had, including timelines for each action. (50 words)
Task 3: Collaboratively implement plan for recovery
Now that you have developed wellness plans for your clients, work collaboratively with your clients to implement and document their progress of recovery.
For this task, you will implement the plans you developed for your three clients and use any other information you may need.
Using the Activity Plan template in Appendix 5, work with each of your clients and implement their plan for recovery by actioning the following points.
a. Collaboratively work with your client by discussing their interests and readiness to initiate their recovery plan.
b. As per the agreed times, commence each of the agreed activities/actions.
c. Provide the client with information, resources and education about the opportunities and service options which are relevant to their recovery plan.
d. Provide the client with support in their decision-making, self-advocacy, positive attitude to risk and in gaining confidence and resilience.
e. Maintain regular contact, support and record progress in collaboration with the client.
Questions
Answer the following questions to provide an insight of how you worked collaboratively with each of your clients to implement and document their progress of recovery.
1. Explain how you initiated the client’s plan for recovery. (50 words)
2. Outline how you undertook the agreed actions outlined in the plan within the allocated timelines. (50 words)
3. Discuss the strategies you used to help the client gain access to information, resources and education about opportunities and service options which were relevant to the client’s goals. (100 words)
4. Explain how you supported the client with decision-making, self-advocacy, positive risk-taking and resilience building. (50 words)
5. Outline how you maintained regular contact with the client, whilst being available to offer support and follow-up on the planned actions. (100 words)
6. Explain how you collaborated with the client when maintaining their records and progress notes. (100 words)
Task 4: Effective working relationships with care support network
The care support network is an integral part of the client’s recovery plan. Work with the client to determine who else they would choose to have involved with their recovery process and the roles they will play in the recovery journey.
Following on from your previous tasks, work with the same three (3) clients to action the following points.
a. Identify who will be part of the care support network.
b. Ask the client to provide consent verbally in terms of the type of information that can be shared with specific members of their care network and circumstances in which the information can be released.
c. Build rapport and an effective working relationship with relevant members of the care network and identify the information and support needs of family, carer(s) and friends.
d. Clearly communicate information to members of the care network.
e. Work from a strength-based approach and communicate in a manner that respects the rights, dignity, choices and confidentially of the client with the mental health condition while facilitating the care network to support the client.
f. Provide support, training or services to family, carer(s) and friends based on the identified needs.
Questions
Answer the following questions to provide an insight of how you determined who else the client may choose to be involved with their recovery process and the role these care support workers played in the recovery journey.
1. Explain how you worked with the client to determine who else they would choose to be involved in their recovery process and the roles they will play. (100 words)
2. Outline how you obtained the client consent, and the type of information that can be shared with certain members of the care network including under which circumstances and which information can be released. (100 words)
3. List the information and support needs of the family, carer(s) and friends you identified. (50 words)
4. Explain how you established rapport and built an effective working relationship with the relevant members of the care network. (50 words)
5. Outline how you provided and communicated information so that it was readily understood by members of the care network. (50 words)
6. Explain how you worked from a strengths-based approach and communicated in a manner that respects the rights, dignity, choices and confidentiality of the person with the mental health condition while facilitating the care network to support the client. (100 words)
7. Discuss how you provided support, training or services to family, carer(s) and friends based on their identified needs. (100 words)
Task 5: Support the client during challenges
Following on from your previous tasks, support your clients with challenges that arise during their recovery plan.
Work with each of your three clients to complete the following aspects.
a. Proactivity respond to potential obstacles, challenges and barriers that arise and work with the client to identify ways to proceed and reduce the likelihood of those issues re-occurring.
b. Be empathic and supportive, with an inspiring and positive approach as challenges occur, treat challenges as part of the recovery journey and part of the learning experience.
c. Provide a quick response to potential incidents or risks and promote safety.
Questions
Answer the following questions to provide an insight of how you supported your clients with challenges that arose when following their recovery plan.
1. Outline how you proactively responded to potential obstacles, challenges and barriers that arose when working with your client, and how you identified ways to proceed and reduce the likelihood of occurrence. (100 words)
2. Discuss how you maintained an empathic, supportive and ‘hope inspiring’ approach as challenges occurred. Explain how you saw the challenges as part of the client’s recovery journey and sources for learning. (100 words)
3. State how you promptly responded to de-escalate potential incidents or risks, while also promoting safety. (50 words)
Task 6: Review the effectiveness of the plan
For this task, you will need to work collaboratively with your client to gather feedback at each key milestone and measure the effectiveness and progress in implementing their Recovery Plan.
a. Review the Recovery Plan to ensure it is still relevant and meets client needs.
b. If there is a change in the client’s strategy, document the required amendments to the plan and transition strategies.
c. Gather and respond to feedback.
Questions
Answer the following questions, providing an awareness of how you worked collaboratively with your clients, gathering feedback at each key milestone and measuring the effectiveness and progress in the implementation of their recovery plan.
1. Discuss how you and your client reviewed the Recovery Plan and alliances, and how you ensured that it was still relevant and effective. (100 words)
2. Explain how you gathered feedback from the client, at each of the key milestone, in relation to the effectiveness and progress of the implementation of their recovery plan. (100 words)
3. List the identified new direction(s) and areas for change in the recovery plan and the amended plans and transition strategies. (50 words)
4. State how you continued the implementation and review cycle for the client’s recovery plan until outcomes were achieved and no further service or support was required. (100 words)
5. Outline how you gathered and responded to feedback from the client in relation to their satisfaction with the service and support you provided. (100 words)
6. Reflect on your work practices and feedback. What opportunities did you identify for enhancing empowerment and improve processes? (100 words)
Activity 5: Collaboratively plan leisure and health programs for clients with complex needs This is activity 5 of 7
Description:
For this activity, you will need to participate in the planning of a leisure and health program for clients with complex needs. As you have already worked with clients who have complex needs such as mental illness or disabilities, it is strongly recommended that you continue to work with the same clients. From the three clients, you need to work with two clients with mental illness and one client with a disability and develop leisure and health program by:
• participating in profiling specific client needs
• promoting inclusion and empowerment
• contributing to the plan for addressing the impact of client issues, characterises and symptoms
• participating in the development of effective strategies for working with clients with complex needs.
Resources
You will complete this activity while working in a suitable facility, using equipment and resources including clients’ Individualised Plans and equipment or resources outlined in the clients’ plans.
Throughout the activity, complete the tasks, below, for three different clients: two with complex needs and one with a disability. You will have access to templates to successfully complete each of the tasks.
• template: Individual Program Plan Appendix 6.
Task 1: Participate in profiling specific client needs
Working in consultation with your supervisor, determine the recreational and leisure needs of three of your clients with complex needs (including one client who also has a disability). Refer to the clients’ care file to complete the following aspects.
a. Determine special client issues, characteristics and symptoms.
b. Identify the impact (of any issues, characteristics and symptoms) on the client’s participation in leisure activities.
c. Decide on a range of strategies and modifications that will enable the client to maximise their participation in a leisure and recreation program.
Questions
Answer the following questions to provide an insight of how you determine the recreational and leisure needs of three clients (including one client who also has a disability) with complex needs.
1. Outline the process you followed to determine the client’s specific issues, characteristics and symptoms.
2. Explain how you identified the impact of any issues, characteristics and symptoms on participation in leisure activities.
3. List a minimum of three (3) impacts you identified, including the associated issues.
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4. Explain how you determined a range of strategies and modifications that enabled the client to maximise their participation in leisure and recreation programs.
5. Outline the strategies and modifications you established.
6. Explain how you followed the principles of integration in recreational and leisure activities.
7. List minimum three (3) identified advantages of integration in recreational and leisure activities.
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8. List minimum three (3) identified disadvantages of segregation in recreational and leisure activities.
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9. Explain how you identified mechanisms to empower clients with complex needs through recreational leisure activities.
10. Discuss some of the empowerment mechanisms you identified.
Task 2: Contribute to the plan for addressing the impact of client issues, characteristics and symptoms
Following on from the previous tasks, contribute to the plan for addressing the impact of client issues, characteristic and symptoms for each of your three (3) selected clients.
Using the template in Appendix 6, contribute to the plan to address the impact of the client’s issues, characteristics and symptoms.
You will need to apply the following aspects.
a. Establish the recreational and leisure needs for two mental health clients.
b. Determine the recreational and leisure needs for one client with a disability.
c. Identify the benefits of participation in recreational and leisure activities in relation to meeting the identified needs for each of your three clients.
d. Identify the barriers for participation for each of your three clients.
e. Develop strategies to overcome the identified barriers for each of your three clients.
f. Include stakeholders and others in the care network in the planning to manage barriers to recreational and leisure activities according to the clients’ needs.
Questions
Answer the following questions to provide insight of how you contributed to the plan for addressing the impact of client issues, characteristics and symptoms.
1. Explain how you decided on the recreational and leisure needs of mental health clients and clients with a disability. (100 words)
2. List minimum three (3) identified benefits to the clients when participating in recreational and leisure activities. (100 words)
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3. Explain how you identified the barriers to participation in recreational and leisure activities. (50 words)
4. List the type of barriers you identified for two of your clients, one being mental health and the other disability client. (100 words)
5. Outline the strategies you developed to overcome the identified barriers for your clients. (100 words)
Task 3: Participate in the development of effective strategies for working with clients with complex needs
Continuing from the previous task, participate in the development of effective strategies for working with clients with complex needs.
In this task, you will need to apply the following aspects.
a. Examine the range of issues facing each of your selected three clients who have complex needs (which includes the one client with a disability).
b. Examine the impact these issues have on the lives of these clients in relation to leisure and recreation participation.
c. Use the appropriate language when working with your three clients.
d. Propose strategies that are relevant to the cultural and social context of each of the three clients and their communities.
e. Modify activities, programs, the environment and equipment to optimise client involvement in leisure and health programs.
f. Prepare work strategies within client Individual Program Plans and Activity Plans.
Questions
Answer the following questions to provide insight of how you participated and developed effective strategies for working with clients with complex needs.
1. Explain how you examined the range of issues your clients face and the impact these issues have on their lives in relation to leisure and recreation participation. (100 words)
2. Explain how you adjusted your communication style, especially in relation to language, when working with your clients. (100 words)
3. Outline how you designed strategies that are relevant to the cultural and social contexts of your clients (mental illness and disability) and their communities. (100 words)
4. Discuss how you modified activities, programs, the environment and equipment to optimise your clients’ involvement in leisure and health programs. (100 words)
5. Explain how you documented strategies for work within the clients’ Individual Program Plans and Activity Plans. (100 words)
Activity 6: Provide home and community support services This is activity 6 of 7
Description
Using the information, you have gathered and developed in the clients’ Individual Plans and Activity Plans, select two activities, where you need to provide services to the client(s) in at least two (2) different home or community support settings run by a regulated organisation.
Resources
For this activity, you will need access to client Individualised Plans; the use of suitable facilities, equipment and resources; personal protective equipment; legislation and your organisation’s policies and procedures in relation to providing home and community support services.
In this activity, you will need to demonstrate:
• your inter-personal skills
• how you established a positive relationship with the client(s)
• how you clarified tasks
• how you interpreted and followed instructions.
Throughout this activity, you will be asked to:
• determine the requirements of the client individual plan
• establish client relationship in the home
• respectfully operate in the client home
• complete reporting and documentation.
Task 1: Determine requirements of the client Individual Plan
In consultation with your Workplace Supervisor, select two (2) clients. You will provide services in the home of one and you will provide services in a community support setting for the other.
To establish the requirements of your clients’ individual plans, apply the following aspects.
a. Read and interpret the clients’ individual plans, goals, and confirm any equipment, aids and processes you will need to engage in.
b. Contact either the client or carer and confirm the purpose and time of your visit.
c. Prepare for your visit: this may include any equipment, resources, documents and contingencies.
Questions
Answer the following questions to provide insight of a range of services in a community support setting.
1. In preparation for your clients’ visits, for each for each client visit, provide a list of their goals, equipment, aid(s) and processes.
Client 1:
Client 2:
2. What is the purpose of the client visits and how did you confirm the times with the clients?
Client 1:
Client 2:
3. What contingencies you needed to prepare for? (50 words)
Client 1:
Client 2:
Task 2: The home visit
Following on with your previous task, you will need to provide the required service to your client in their home environment.
During this task, you will need to apply the following aspects.
a. Identify yourself, according to organisation procedures, prior to entering the home.
b. Clarify the purpose of your visit.
c. Confirm the client’s consent for the visit.
d. Give the client the opportunity to identify and express any issues or concerns about the visit or other matters.
e. Engage with other members of the home.
f. Check for hazards and other health and safety issues for yourself and your client.
g. Implement any controls to manage risks.
Questions
Answer the following questions and provide insight to a number of services for the client in their own home.
1. Outline the procedures you needed to follow before entering the client’s house. (50 words)
2. How did you identify yourself prior to entering the client’s house? (50 words)
3. What information did you clearly communicate and confirm with your client, prior to gaining consent for the visit? (100 words)
4. Outline how you provided the client with the opportunity to identify and express any issues and concerns in relation to the visit and/or any associated matters. (100 words)
5. Outline your organisation’s procedure in relation to engaging with other members of the home during a client visit. (50 words)
6. Explain how you appropriately interacted with other members in the residence/home during the client visit. (50 words)
Task 3: Operate in the home
Once you have established your presence in your client’s home, continue with implementing the client’s Individual Plan.
During this task, you will need to apply the following aspects.
a. Ask your client how best to implement their plan.
b. Show respect for the client’s home setting and personal space.
c. Work within duty of care requirements.
d. Show respect and sensitivity towards the client and their home.
e. Work in accordance with legislation and organisation policy and procedures to manage ethical dilemmas, behaviours, and/or possible abuse or neglect.
f. Maintain confidentiality.
Questions
Answer the following questions to provide an insight of how you established your presence in the client’s home while continuing with implementing the client’s Individual Plan.
1. Provide a summary of your communication strategy with your client in negotiating how to implement the Individual Plan. (100 words)
2. List the organisational procedures you adhered to when implementing the plan. (50 words)
3. How did you comply with the duty of care requirements relating to your client and other people? (50 words)
4. Outline how you showed respect and sensitivity toward your client in their home. (50 words)
5. Explain policies and procedures you followed to manage ethical dilemmas, behaviour of concern, possible abuse and/or neglect. (100 words)
6. How did you maintain confidentiality? (50 words)
7. List the legislation and organisation policy and procedures you followed to maintain confidentiality. (50 words)
Task 4: Reporting
Complete and maintain documentation and reporting according to the organisational reporting requirements using the template in Appendix 9, including reporting observations to your supervisor.
You will need to apply the following aspects.
a. Comply with organisational reporting requirements.
b. Use technology to complete and maintain documentation.
c. Record and implement any arrangement for follow-up visits.
Questions
Answer the following questions to provide an insight of how you completed and maintained documentation and reporting according to the organisational reporting requirements.
1. Outline the organisational reporting requirements you followed. (50 words)
2. Outline how you complied with these requirements, include reporting observations to your supervisor. (50 words)
3. State the organisational policy you referred to, which outlines the protocols to completing and maintaining documentation on the organisation’s computer system. (50 words)
4. Explain how you ensured any arrangements for follow-up visits are recorded and implemented. (50 words)
Activity 7:
Reflect on and improve your professional skills and knowledge This is activity 7 of 7
Description
Referring to your Development Plan and referring to your experience in completed Activities 1-7 in this Portfolio, facilitate your ongoing professional development.
For this task, you will need to complete the following aspects.
a. Research, access and review information on current and emerging industry developments to cultivate your skills in the sector.
b. Assess and confirm your own practice against ethical and legal requirements and opportunities, using the Skills Matrix in Appendix 10.
c. Recognise the engage with the opportunities to enhance and develop your existing skills and knowledge.
d. Meet with your supervisor or conduct a telephone meeting with your Open Colleges trainer, to review and further develop your existing skills and knowledge.
Questions
Answer the following questions to provide an insight of how you facilitated your own professional development.
1. Outline the process(es) you followed when accessing and reviewing information on current and emerging industry development, that enabled you to improve your skills. (100 words)
2. Explain how you assessed and confirmed your own skills against ethical and legal requirements and professional development opportunities. (100 words)
3. List minimum three (3) professional development opportunities you identified. (100 words)
1.
2.
3.
4. State how you will engage with professionals or organisations to enhance and develop your skills. (100 words)
5. Outline your experience when participating in your review process. (100 words)
6. List minimum three (3) skills or knowledge area you need to further develop or upgrade. (100 words)
1.
2.
3.