Assessment Details
Qualification Code/Title BSB50120 - Diploma of Business
Assessment Type Assessment -02 (Project) Time allowed 5 weeks
Due Date 8th August 2021 Location AHIC Term / Year 3 of 2021

Unit of Competency
National Code/Title BSBSUS511 Develop Workplace Policy and Procedures for Sustainability
Student Details
Student Name Student ID
Student Declaration: I declare that the work submitted is
my own, and has not been copied or plagiarised from any
person or source.
Signature: ____________________________
Date: _____/______/__________
Assessor Details
Assessor’s Name Zafar Chowdhury
RESULTS (Please Circle) SATISFACTORY NOT SATISFACTORY
Feedback to student:
Student Declaration: I declare that I have been
assessed in this unit, and I have been advised of my
result. I am also aware of my appeal rights.
Assessor Declaration: I declare that I have conducted a fair,
valid, reliable and flexible assessment with this student, and I
have provided appropriate feedback.
Signature Signature
Date Date
Instructions to the Candidates
? This assessment is to be completed according to the instructions given below in this document.
? Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.
? If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
? Please refer to the College re-submission and re-sit policy for more information.
? If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.
? Please read the Tasks carefully then complete all Tasks.
? To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.
? This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately.
? Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the Internet and word-processing system such as MS Word.
? Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.
? Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.
? Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Zero.
Reasonable Adjustments
• Students with carer responsibilities, cultural or religious obligations, English as an additional language, disability etc. can request for reasonable adjustments.
• Please note, academic standards of the unit/course will not be lowered to accommodate the needs of any student, but there is a requirement to be flexible about the way in which it is delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps to enable the student with a disability to participate in education on the same basis as a student without a disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment Strategies Matrix” to ensure the explanation and correct strategy have been recorded and implemented if applicable.
• Trainer/Assessor must notify the administration/compliance and quality assurance department for any reasonable adjustments made.
• All evidence and supplementary documentation must be submitted with the assessment pack to the administration/compliance and quality assurance department.
Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)
Category Possible Issue Reasonable Adjustment Strategy
(select as applicable)
• LLN • Speaking
• Reading
• Writing
• Confidence • Verbal assessment
• Presentations
• Demonstration of a skill
• Use of diagrams
• Use of supporting documents such as wordlists
• Non-English-Speaking Background • Speaking
• Reading
• Writing
•Cultural background
• Confidence • Discuss with the student and supervisor (if applicable) whether language, literacy and numeracy are likely to impact on the assessment process
• Use methods that do not require a higher level of language or literacy than is required to perform the job role
• Use short sentences that do not contain large amounts of information
• Clarify information by rephrasing, confirm understanding
• Read any printed information to the student
• Use graphics, pictures and colour coding instead of, or to support, text
• Offer to write down, or have someone else write, oral responses given by the student
• Ensure that the time available to complete the assessment, while meeting enterprise requirements, takes account of the student’s needs
• Indigenous • Knowledge and understanding
• Flexibility
• Services
• Inappropriate training and assessment • Culturally appropriate training
• Explore understanding of concepts and practical application through oral assessment
• Flexible delivery
• Using group rather than individual assessments
• Assessment through completion of practical tasks in the field after demonstration of skills and knowledge.
• Age • Educational background
• Limited study skills • Make sure font size is not too small
• Trainer/Assessor should refer to the student’s experience
• Ensure that the time available to complete the assessment takes account of the student’s needs
• Provision of information or course materials in accessible format.
• Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures
• Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write
• Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue
• Changes to course design, e.g. substituting an assessment task
• Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift
• Educational background • Reading
• Writing
• Numeracy
• Limited study skills and/or learning strategies • Discuss with the Student previous learning experience
• Ensure learning and assessment methods meet the student’s individual need
• Disability • Speaking
• Reading
• Writing
• Numeracy
• Limited study skills and/or learning strategies • Identify the issues
• Create a climate of support
• Ensure access to support that the student has agreed to
• Appropriately structure the assessment
• Provide information or course materials in accessible format, e.g. a textbook in braille
• Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures
• Supply of specialised equipment or services, e.g. a note- taker for a student who cannot write
• Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue
• Changes to course design, e.g. substituting an assessment task
• Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift
Explanation of reasonable adjustments strategy used (If required)
What if you disagree on the assessment outcome?
You can appeal against a decision made in regards to your assessment. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of.
Your trainer will outline the appeals process, which is available to the student. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The AHIC will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form.
Academic Integrity:
Academic Integrity is about the honest presentation of your academic work. It means acknowledging the work of others while developing your own insights, knowledge and ideas.
As a student, you are required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse your work.
Plagiarism:
Plagiarism means to take and use another person's ideas and or manner of expressing them and to pass them off as your own by failing to give appropriate acknowledgement. This includes material sourced from the Internet, RTO staff, other students, and from published and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as your own work
• Using phrases and passages verbatim without quotation marks or referencing the author or web page
• Reproducing lecture notes without proper acknowledgement.
Collusion:
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other people. This occurs when a student presents group work as their own or as the work of someone else.
Collusion may be with another RTO student or with individuals or student’s external to the RTO. This applies to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and academic misconduct in group work please refer to the RTO’s policy on Academic integrity, plagiarism and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who engage in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead to disciplinary action.
Assessment Formatting and Answer length Guidance:
Your submitted document must follow the given criteria:
• Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.
• Your assessment needs to be submitted as an electronic copy unless requested differently by your assessor.
• The Assessment file name for electronic copy should follow :
Student Id_Assessment_No (Example AHI000014_Assessment 1)
Referencing
Include a reference list at the end of your work on a separate page or as footnotes. You should reference the sources you have used in your assessments in the Harvard Style.
To access a web-based tool, see Harvard Style online generator
http://www.harvardgenerator.com
Assessment Task 2: Policies and Procedures Development Project
Task summary
In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and submitting a completed project portfolio (Part A only).
Required
• a business or simulated business which meets the requirements described in the activities below
• a meeting space or meeting technology
• your learning resources and other information for reference
• Project Portfolio (Part A) template
• Simulation Pack (if you need a case study).
Timing
Your assessor will advise you of the due date of this assessment.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Assessment Task 2 Instructions
Complete the following activities:
1. Carefully read the following:
This project requires you to develop, implement and review at least two workplace sustainability policies and procedures for one area of sustainability within a business. You will do this by:
• consulting with relevant stakeholders
• reviewing current policies and procedures
• gathering information
• following organisational policies and procedures
• incorporating continuous improvement strategies
• considering resource requirements
• supporting implementation
• tracking results
• providing stakeholder feedback.
You will also integrate sustainability into your organisation’s wider policies and procedures.
Selecting a business to work with
Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation!
If you choose to base your assessment on your own business or workplace, it is important that you are able to access enough information for your chosen business to be able to successfully complete each of the assessment tasks. As a minimum, this will include organisational policies and procedures related to organisational documentation, access to information sufficient to develop sustainability policies and access to stakeholders.
You will make a final decision about whether to work with the case study business or a real business in the next step.
Completing your Project Portfolio
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take to complete your Portfolio are described below.
Communicating with others
You will need to communicate with stakeholders to confirm their requirements and to seek their advice and feedback. Your communication may be directly with actual staff members from within your own business or workplace. Alternatively, your fellow students and/or your assessor can play the roles of the relevant people. This communication doesn’t have to be face-to-face. Where communication is face-to-face, it doesn’t mean that all parties must be in the same room – you can use video conferencing or any other appropriate format, as long as it meets the requirements outlined in this guide and in your Project Portfolio.
2. Preparation

Select a business to work with
As you saw earlier, this unit requires you to develop sustainability policies and procedures for one area of a business. Some examples of the policies and procedures that you could prepare include:
• sustainable meetings
• sustainable purchasing practices
• sustainable workplaces
• sustainable production
• sustainability site plans.
Decide whether you would like to work with your own business or the case study business and follow the relevant instructions below.
For students working with their own business
Check that you have access to the required policies, procedures, information and stakeholders that you will require. You should also decide on the area of the business that you will work with, the area of sustainability that you will focus on and the policies and procedures that you will prepare.
Complete Page 4 of your Project Portfolio by:
• describing the business
• describing the area of sustainability that you will focus on
• describing the two policies and procedures that you will develop.
Submit Page 4 to your assessor. Your assessor must approve your business and the policies and procedures before you proceed with assessment.
For students working with the case study business
Take some time now to read through the Simulation Pack for this unit. You will need to select an area of Grow Consultants to work with. Choose areas that interest you. There are some ideas given below – or you might choose another topic altogether. It’s up to you. Keep in mind though that you will need to be able to easily access information for your policies and procedures.
Sustainability ideas:
• meetings
• production processes
• purchasing
• travel
• sustainable workplaces.
You will use your real names, backgrounds and communication preferences and styles during all role plays or simulated communication to ensure that the simulation is realistic.
You will also use information from real products and services to combine with information provided in the simulation pack and include in your presentations.
Complete Page 4 of your Project Portfolio by:
• describing the business
• describing the area of sustainability that you will focus on
• describing the policies and procedures that you will develop.
Submit Page 4 to your assessor. Your assessor must approve your planned presentations before you proceed with your assessment.
Review all of your documents
Before you begin your assessment, read through all of your assessment documents including this guide and your Project Portfolio. If you are working with the case study business, you should also read through all of the documents in the Simulation Pack.
If you are working with your own business or a business that you work in or are familiar with, make sure that you have access to all of the documents that you need and that you have familiarised yourself with them.
Make sure that you understand what you need to do and, if you have any questions, speak to your assessor or workplace supervisor.
3. Develop a briefing report
In this first activity, you will develop a briefing report. You should conduct research relevant to your chosen area of sustainability which identifies the following:
• Relevant environmental and sustainability legislation, regulations and codes of practice
• Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives.
• Sustainability policies and procedures developed by other organisations
• Life cycle mapping processes.
Here are two websites to get you started:
https://www.business.gov.au/risk-management/environmental-impact/environmental-management/environmental-legislation-licences-and-permits
http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-business/resources-and-tools/life-cycle-management
Using your research and analysis, develop a briefing report which you will use later in this assessment. Your briefing report should address the following:
• Introduction, including current organisational practices.
• Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives.
• How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability.
• Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices.
• Details of three sustainability policies and procedures researched and inclusions within the policy and procedures.
• An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix.
• Identification of the most effective strategies to reduce environmental impact relevant to your chosen sustainability area. Provide an example to illustrate this concept. Attach your example to your report as appendices; you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below.
• Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions.
• Recommendations on suitable performance indicators that can be used to measure environmental performance once the policies and procedures are implemented.
• Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved.
• Proposed scope of the policies, including a list of headings to be included and a brief description of each heading.
• Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs.
Work into Section 1 of your Portfolio.
Make sure you have answered all questions in each copy of Section 1 of your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 1 of the Project Portfolio and make sure you attach these upon submission.
4. Meet with your stakeholders
Now that you have developed a briefing report, you should consult with at least two stakeholders to gather their advice and feedback. At the meeting, the stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation.
During the meeting, demonstrate effective communication skills including:
• speaking clearly and concisely
• using non-verbal communication to assist with understanding
• asking questions to identify required information
• responding to questions as required
• using active listening techniques to confirm understanding.
Following the meeting, summarise the stakeholder feedback and finalise the scope of the sustainability policies and procedures including:
• required outcomes
• KPIs
• methods of implementation.
Work into Section 2 of your Portfolio.
This meeting may take place with actual people who work for/who are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more stakeholders. If in the classroom setting, you will all take turns within your group to share your individually developed briefing reports and to gather feedback and input. Your discussions should take at least 20 minutes each.
This can either be viewed in person by your assessor or you may like to video/audio record the session for your assessor to watch or listen to later. Your assessor can provide you with more details at this step. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio.
Make sure you have answered all questions in each copy of Section 2 of your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 2 of the Project Portfolio and make sure you attach these upon submission.
5. Developing the sustainability policies and procedures
Develop the policies and procedures based on your briefing report and stakeholder feedback.
Ensure that your policies and procedures include a statement about the organisation’s commitment to sustainability, as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities.
Work into Section 3 of your Portfolio (note that two copies of Section 3 have been provided).
Make sure you have answered all questions in each copy of Section 3 of your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 3 of the Project Portfolio and make sure you attach these upon submission.
6. Developing an action plan
The next part of the assessment task requires you to develop an action plan to implement one of the policies and procedures which you developed earlier.
Your action plan should include:
• The resources required for implementation of the policy (human, financial, material)
• A list of sources of resources required
• A priority list for implementation
• Individual responsibilities
• Strategies for continuous improvement
• Strategies for tracking and monitoring the success of the policy
• Strategies for supporting implementation
• Strategies for reviewing implementation (How will outcomes be documented? How will feedback be provided? How will trends be identified and recorded?)
An important part of your action plan should be a strategy for communicating with stakeholders to generate engagement with sustainability initiatives. As part of this, seek and incorporate feedback on your action plan from one of the stakeholders who you consulted in Activity 4. (If you are working on the Case Study business, seek feedback from your Assessor.)
Work into Section 4 of your Portfolio.
Make sure you have answered all questions in each copy of Section 4 of your Portfolio. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 4 of the Project Portfolio and make sure you attach these upon submission.
Assessment Task 2: Checklist
Did the student: Completed successfully? Comments
Yes No
Develop and review at least two workplace sustainability policies and procedures for one area of sustainability within a business or organisation?
Consult and communicate with relevant stakeholders regarding the development, implementation and continuous improvement of sustainability policy?
Demonstrate effective communication skills including:
• speaking clearly and concisely
• using non-verbal communication to assist with understanding
• asking questions to identify required information
• responding to questions as required
• using active listening techniques to confirm understanding?
Develop workplace sustainability policies and procedures by:
• defining the scope
• defining the objectives
• gathering and analysing relevant information
• consulting with stakeholders
• working according to organisational processes
• embedding implementation processes
• embedding continuous improvement processes?
Task outcome: • Satisfactory • Not satisfactory
Assessor signature:
Assessor name: Zafar Chowdhury
Date:
The End