SECTION A: CASE STUDY
In-text citation and references (or sources) are required using the Harvard referencing style
This section is based on the following case study which can be accessed via the CIS3009 StudyDesk.
Brown, V & Vessey, I 2001, 'NIBCO's -Big Bang-', Communications of the Association for Information Systems, vol. 5, no. 1, pp. 1-42.
As an external consultant, you have been hired by a competitor, OCBIN, to analyze the way NIBCO implemented its SAP ERP system and to identify issues that when addressed would create a better outcome. You are to present your analysis in the case study format to OCBIN’s CEO Mr. F. Brown.
Your tasks:
1. Read the complete case study to ensure you fully understand the SAP implementation and its outcomes.
2. Use your knowledge of the Motiwalla & Thompson textbook, chapters 5-9 inclusive and at least 4 academically sound external sources, to develop your report.
3. As the case study highlights many issues, too many to be addressed in this assignment, you are required to restrict your analysis to following topics:
a. The objectives for adopting an ERP system
b. Implementation strategies
c. Vendor selection
d. Knowledge transfer
e. Critical success factors
f. Organisational commitment.
4. Your report should discuss the points above and determine their effectiveness of the Implementation Process (in relation to the above topics only), and provide suitable alternatives to ensure that OCBIN’s implementation of an SAP ERP system would have a better outcome.

Length: 2500-3000 words.