Part One: Mr Simon has spent 12 years continuous service as a line manager in a retail organisation. In the past three years he has twice been considered for promotion via a formal interview process and was unsuccessful. On each occasion the successful candidate had better formal qualifications than Mr Simon, although he had more experience. He has very recently been rejected for promotion for a third time and is thought to be becoming disillusioned as a result of this. On passing him in the corridor you (Mr Simon’s team leader) overhear him saying to a colleague, ‘I can see there is absolutely no possibility of advancement in this organisation for me, it’s time I moved on’. Mr Simon is a very hard working and diligent worker and is highly regarded by your team members and replacing his skills and abilities will be extremely difficult. You are currently studying attitudes, teams and motivation theories as part of a management qualification. Explain why the topics you are studying may be useful in analysing this particular situation and what positive measures could be implemented to attempt to re-motivate this employee.
Part Two: According to Rollinson (2010 p185) a leadership can be defined as “a process in which leader and followers interact in a way that enables the leader to influence the actions of the followers in a noncoercive way, towards the achievement of certain aims or objectives”. With this in mind, critically evaluate how the leadership style adopted by a manager may either facilitate or hinder change in organisations.
Word count and presentation: You are required to submit an essay-type assignment not exceeding 4,000 words (excluding references). The essay should be divided in two parts, separating your response to Part One and Part Two. Each part should provide an introduction, a main section (with sub-sections) a conclusion and a reference list. If using tables/images provide labels and sources. Write in a suitable academic style.