Student Assessment Tasks
BSBSUS501 Develop workplace policy and procedures for sustainability
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 6
Student Assessment Agreement 8
Assessment Task 1 Cover Sheet 10
Assessment Task 1: Written Questions 12
Assessment Task 1 Instructions 15
Assessment Task 1 Checklist 17
Assessment Task 2 Cover Sheet 18
Assessment Task 2: Sustainability Policy and Procedure Project 20
Assessment Task 2 Instructions 22
Assessment Task 2 Checklist 28
Assessment Task 3 Cover Sheet 31
Assessment Task 3: Sustainability policy and procedures presentation 33
Assessment Task 3 Instructions 35
Assessment Task 3 Checklist 36
Assessment Task 4 Cover Sheet 37
Assessment Task 4: Sustainability Implementation project 39
Assessment Task 4 Instructions 40
Assessment Task 4 Checklist 42
Assessment Task 5 Cover Sheet 43
Assessment Task 5: Sustainability policy and procedures review project 45
Assessment Task 5 Instructions 47
Assessment Task 5 Checklist 49
Assessment Information
The assessment tasks for BSBSUS501 Develop workplace policy and procedures for sustainability are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, the student must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Assessment Task Summary
1. Written questions You are required to correctly answer all written questions.
2. Develop sustainability policy project You are required to research and develop a briefing report prior to developing a sustainability policy for a case study organisation. You are also required to consult with stakeholders and develop a sustainability policy and procedure, as well as an action plan for implementation.
3. Sustainability policy and procedures presentation project You are required to present the sustainability policy and procedure to staff, as well as implement continuous improvements and establish a system for recording continuous improvements.
4. Sustainability implementation project You are required to implement sustainability initiatives for Grow
Management Consultants including conducting a sustainability inspection and developing a memo to encourage sustainable practices based on the sustainability inspection.
5. Sustainability policy evaluation project You are required to analyse sustainability data, report on results, recommend improvements and update the sustainability policy and procedure.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.


Naming electronic documents
Students are directed to name documents logically.
Each should include:
• Course identification code
• Assessment Task number
• Document title (if appropriate)
• Student name
For example, BSBSUS501 AT2 Action Plan Joan Smith
Additional Resources
The following resources will be given to you before you begin each Assessment Task.
Assessment Task 2
• Action Plan Template
• Briefing Report Template
• Policy and Procedures Template
Assessment Task 4
• Usage Record Template
Assessment Task 5
• Survey Results
• Implementation Report Template
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per your RTO’s re-assessment policy.
Depending on the task, this may include
• resubmitting incorrect answers to questions (such as short answer questions and case studies)
• resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
• redoing a role play after being provided with appropriate feedback about your performance
• being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
• a summary of the assessment task
• information on the resources to be used
• submission requirements
• re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses.

Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? • Yes • No
Do you understand the requirements of the assessments for this unit? • Yes • No
Do you agree to the way in which you are being assessed? • Yes • No
Do you have any specific needs that should be considered? If so, explain these in the space below. • Yes • No
Do you understand your rights to re-assessment? • Yes • No
Do you understand your right to appeal the decisions made in an assessment? • Yes • No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date

Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
• I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
• I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
• My performance in this assessment task has been discussed and explained to me.
• I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 1: Written Questions
Task summary
This is an open book test.to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
• Access to textbooks/other learning materials
• Computer and Microsoft Office
• Access to the internet
Timing
Your assessor will advise you of the due date of this submission.
Submit
• Answers to all questions
Assessment criteria
• All questions must be answered correctly in order for a student to be assessed as having completed the task satisfactorily.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features, and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.

Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Outline the Kyoto Protocol and Australia’s obligations under the Protocol, as well as its current targets and the adequacy of these targets.
2. Outline the purpose and scope of the Asia-Pacific Partnership on Clean Development and Climate.
3. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act).
4. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation (EPBC) Act Regulations.
5. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme.
6. Outline the purpose and scope of the Australian Packaging Covenant voluntary code of practice.
7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice.
8. Identify one internal information source and one external information source that can be used to plan and develop a company’s sustainability policy. For each source, explain how this source can be used to develop the sustainability policy.
9. Explain the key steps in a policy development process.
10. Explain the main components of a policy document.
11. Outline policy development practices that may be used in response to resistance to the introduction of policies.
12. Outline why a company may choose to implement an environmental management system (EMS), and outline at least three key components of an EMS.
13. Outline at least three key components of an EMS.
14. Outline how a business can use environmental sustainability indicators and two examples of indicators that can be used.
15. Outline how a business can use life cycle management procedures to assist with implementing sustainability practices.
16. Outline at least two barriers to introducing policies and procedures, and strategies that can be used to address each of the barriers you identify.
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for: Completed successfully Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
• I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
• I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
• My performance in this assessment task has been discussed and explained to me.
• I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 2: Sustainability Policy and Procedure Project
Task summary
You are required, in the role of Operations Manager of Grow Management Consultants, to conduct research and analysis and prepare a briefing report to guide the development of a workplace sustainability policy and procedure. You will then consult with stakeholders at a meeting, using your report as a basis for discussion. Following the meeting, you will develop a sustainability policy and procedures document, as well as an action plan for implementation of this.
This assessment will be completed in the classroom as part of a simulated work environment. The assessor will observe students completing this task.
Required
• Computer and Microsoft Office
• Access to the internet for research and to information included at:
• https://www.business.gov.au/info/run/environmental-management/environmental-legislation
• http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materialsefficiency-for-business/resources-and-tools/life-cycle-management
• Policy and Procedures Template • Action Plan Template • Briefing Report Template.
Timing
The assessor will advise you of the due date of these submissions.
Submit
• Email to your assessor with your sustainability briefing report attached • Email to your assessor with the following attached:
o Sustainability policy and procedures o Sustainability action plan
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.
Assessment Task 2 Instructions
Carefully read the following:
Grow Consultants specialises in leadership consultancy, and has been operational for the last five years.
It offers a range of services which support companies to:
• assess leadership behaviour of existing managers and their performance metrics • design and implement customized leadership programs based on the assessment.
Services are offered Australia-wide, with consultants flying in to conduct specific training with companies, as well as offering regular workshops at the company’s premises. To date, technology (for example, webinars) has not been employed in training.
The company also writes and produces books on a range of topics about leadership. Currently the company has ten publications, which are published through a publishing house in the USA (Hozit Publishers). One of the Principal Consultants is American and knew these publishers. The cost of publishing the books and shipping to Australia is about the same as it would be use a publisher in Australia.
The books are produced using non-recycled paper and are transported via air to Grow Management
Consultants office. They are then distributed by post to customers from the Grow Management Consultants’ office. As sales have been slow for the books, the company has also been exploring options for e-books.
The company was established by its Principal Consultants, Paul Burns and Sammy Martin, both of whom are Directors. The company also employs four Senior Consultants, an Operations Manager, an Office Manager, Administration Officer and a Receptionist.
The office building is owned by the company and is located in an outer lying metropolitan suburb. All staff drive to work in their own cars and there is on-site parking. The nearest railway station is 10 minutes’ walk from the office.
Paul Burns has recently attended a Sustainable Business workshop and is keen to implement sustainable practices throughout the business. The strategic plan has also been recently updated and has been influenced by Paul’s attendance at the workshop. It includes the following statement as part of the mission statement:
We are committed, as a business, to the well-being of both economic and ecological systems, of both humans and other living things,
However, there are no specific actions indicated in the Strategic Plan and so, at present, the statement appears to be paying lip service only.
Paul is keen to develop a sustainability policy and procedures that address all aspects of the business including, as a minimum: travel, purchasing, office energy use, office supplies, and cleaning. However, Paul also has specifically stated that he does not want to incur costs in developing policy and procedure and that all the work must be developed in-house, therefore consultants must not be used.
Current issues and practices within the organisation are as follows;
• There is older style florescent lighting in all offices, staff room and bathroom. These lights are often left on after the work day has finished.
• There are no formal energy usage procedures for staff or signage to remind staff.
• The company does not have a policy for purchasing equipment and buys equipment when required, often purchasing whatever is on special at the time.
• The two principal consultants have company vehicles. Both vehicles are now five years old and need to be upgraded.
• Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper.
• There is a waste bin and recycling bins, which are mostly used correctly.
• The company hosts regular meetings and workshops. Catering is provided by an external caterer with all plates and cups supplied (plastic).
• The office is cleaned once a week by contract cleaners who use regular cleaning products.
Current company procedures for developing policies and procedures are as follows:
• The need for the policy and procedure should be established and a preliminary briefing report developed.
• This should be discussed at a meeting with the senior management team consisting of at least one
of the Principal Consultants. Another staff member should also be selected to ensure representation of all staff.
Complete the following activities:
1. Develop a briefing report.
Review the case study information provided and conduct research using the Internet or any other source of information to identify the following:
• Relevant environmental and sustainability legislation, regulations and codes of practice
• Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives. • Sustainability policies and procedures developed by other organisations • Life cycle mapping processes.
Use the sources indicated under “Required” on page 19 as information sources.
Using your research and analysis, develop a briefing report to present at a senior management meeting. The purpose of the briefing report will be to provide relevant information about sustainability, including legislation and to seek input into the development of the policy and procedure.
Use the Briefing Report Template to guide your work.
Your briefing report should address the following:
• Introduction, including current organisational practices.
• Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives.
• How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability.
• Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices.
• Details of sustainability policies and procedures researched and inclusions within the policy and procedures.
• An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix.
• Identification of the most effective strategies to reduce environmental impact (use the Sustainability Victoria website resources to assist you to complete this task). This should include, as a minimum, strategies to minimise resource use and to reduce toxic material and hazardous chemical use. Provide an example to illustrate this concept for the production of the books sold by Grow Management Consultants. Attach your example to your report as appendices, you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below.
• Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions.
• Recommendations on suitable performance indicators that can be used to measure environmental performance once the policy and procedure is implemented.
• Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved.
• Proposed scope of the policy, including a list of headings to be included and a brief description of each heading.
• Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs.
2. Send an email to Paul (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with stakeholders (your assessor and at least two other students).
The email text should also identify stakeholders who will need to be involved with the policy development as per the scenario information provided.
Your assessor will advise you of the date and time of the meeting.
You should also print enough copies of your briefing report to provide one to every participant at the meeting.
Attach your briefing report to the email.


3. Participate in a meeting with the stakeholders.
Provide a copy of the briefing report to each person.
Discuss your briefing report with the meeting attendees, clearly explaining the information and your ideas.
At the meeting stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation.
During the meeting, demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
4. Send an email to all stakeholders at the meeting (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should:
• Outline the feedback provided at the meeting that you will take into account in developing the policy and procedures
• Confirms their agreement to the scope of the sustainability policy and procedures, including:
o Required outcomes of the sustainability policy and procedure o Key Performance Indicators for sustainability actions
o Methods of implementation that will be used to implement the sustainability policy and procedures
5. Develop the policy and procedures
Develop the policy and procedures based on your research and proposed outline, as well as the input from the team as confirmed in your email.
Ensure that your policy and procedures make a statement about the organisation’s commitment to sustainability (as set out in the scenario information), as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities.
Use the Policy and Procedures Template to guide your work.
6. Develop an action plan for the upcoming 12 months
The final part of the assessment task requires you to develop an action plan to show the actions that will be completed over the upcoming 12 months.
The action plan should show the priorities of actions as well as timelines and responsibilities.
Use the Action Plan Template to guide your work.
7. Send an email to the Principal Consultants (your assessor)
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should summarise the contents of the attachments, and seek their approval to move forward with the project.
Attach your policy and procedures and your action plan to the email.

Assessment Task 2 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
In the briefing report, identify a range of suitable sources of sustainability information that can inform the development of a workplace sustainability policy and procedures?
In the briefing report, identify and report on environmental legislation, regulations and codes of practice relevant to the business?
Provide a life cycle mapping (using the template provided) and identify suitable sustainability strategies?
In the briefing report, discuss strategies for minimising resource use, reducing toxic material and hazardous chemical use based on life cycle mapping?
In the briefing report, recommend a range of policy options including discussion on likely effectiveness, timeframes and any costs?
In the briefing report, provide an outline of the proposed scope of sustainability policy and procedures?
In the email, correctly identify stakeholders who need to participate in the policy development process?
Present briefing report at meeting and seek feedback on proposed sustainability policy and procedures?
During the meeting, demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
In an email, confirm and agree on the scope of
Student’s name:
Did the student: Completed successfully Comments
Yes No
the sustainability policy and procedures?


Develop and submit a sustainability policy and procedures that reflect the organisation’s commitment to sustainability as an integral part of business planning and as a business opportunity?
Document appropriate methods of implementation, outcomes and performance indicators in an action plan?
In an email, seek agreement for their policy and procedures and action plan?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date

Assessment Task 3 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
• I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
• I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
• My performance in this assessment task has been discussed and explained to me.
• I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 3: Sustainability policy and procedures presentation
Task summary
In the role of Operations Manager, you are required to present the new sustainability policy and procedure and action plan to Grow Management Consultants staff to assist in the implementation of the policy. You will be required to develop at least 8 PowerPoint slides to accompany your presentation that include graphics such as tables, charts or images.
This assessment will be completed in the classroom as part of a simulated work environment. The assessor and other students will roleplay staff members. Students should use all of the required resources when completing this task. The assessor will observe students completing this task.
Required
• Computer and Microsoft Office
• Access to the internet for research
• Your Sustainability Policy and Procedures and Sustainability Action Plan
• Presentation space
• Projector for PowerPoint presentation
Timing
The assessor will advise you of the due date of this submission.
Submit
• Email to your assessor with your sustainability PowerPoint presentation attached
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.

Assessment Task 3 Instructions
Complete the following activities:
1. Develop a PowerPoint presentation.
In order to present the new sustainability policy and procedures and action plan to staff, you are required to develop a PowerPoint presentation that addresses the following:
• Promote the policy and procedure by outlining the benefits of sustainability based on the research and analysis you undertook in Assessment Task 1.
• An outline of the new sustainability policy and procedures and the rationale for development (as per the briefing report).
• Expected outcomes of the sustainability policy and procedures • Planned sustainability actions and roles and responsibilities.
The PowerPoint slides should include:
• graphics such as tables, charts, or images to add interest to your presentation.
• a summary of sustainability benefits in your presentation first and then at the end of the presentation, outline the new sustainability policy and procedure and action plan.
Use the notes section of the PowerPoint program to help you remember content when you are presenting.
2. Deliver your PowerPoint presentation.
At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation and may offer suggestions for additional strategies.
Clearly deliver presentation content using the PowerPoint slides you have developed.
During and after the presentation, demonstrate effective communication skills including: • Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
You will be assessed on the quality of your presentation skills as well as the presentation itself.
Assessment Task 3 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Explain the benefits of sustainability in order to assist in promoting the sustainability policy and procedure during the presentation?
Clearly explain sustainability policy and procedures during the presentation?
Clearly explain expected outcomes of sustainability policy and procedure, actions to be taken and responsibilities as set out in their action plan during the presentation?
During the presentation, demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Assessment Task 4 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
• I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
• I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
• My performance in this assessment task has been discussed and explained to me.
• I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 4: Sustainability Implementation project
Task summary
In the role of Operations Manager, you are required to implement sustainability initiatives for Grow Management Consultants. This will include conducting a sustainability inspection, and developing a memo to encourage sustainable practices based on the sustainability inspection.
Required
• Access to textbooks/other learning materials
• Computer and Microsoft Office
• Access to the internet
• Usage Record Template
Timing
Your assessor will advise you of the due date of this submission.
Submit
• Email to your assessor with the following attached:
o completed Usage Record Template o staff memo o sustainability register.
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.
Assessment Task 4 Instructions
Complete the following activities:
1. Undertake an inspection of your RTO facility.
Assume that, following acceptance of your sustainability policy and procedures, you have been asked to implement strategies identified in your action plan for the continuous improvement of resource efficiency. This is to include an inspection of the workplace to identify environmental sustainability and resource usage issues and to identify and report on possible solutions.
You will therefore undertake an inspection of the RTO facility using the environmental sustainability and resource Usage Record Template.
Record at least 3 actual or potential environmental sustainability and resource usage issues that you found during activity one.
Your assessor will advise you of the date and time of the inspection, and will observe you conducting the inspection.
2. Develop a memo for staff about best practice sustainability procedures
Assume that you wish to commence implementing a further initiative from the action plan, which is to provide regular communications to staff about sustainability practices.
Based on one of the issues identified in your environmental sustainability and resource usage record, develop a short memo to send to staff about best practice sustainability procedures. For example, if you have identified that water usage is high, you could write about tips to reduce water usage. The memo you develop must be written in plain English and in user-friendly language and be designed to promote engagement in sustainability initiatives.
The memo should be no more than one page and include images such as photos or graphs to assist with understanding and engagement.
3. Develop a sustainability register.
You are required to develop a register for recording and tracking all continuous improvements in resource efficiency.
The register should be able to include, as a minimum, the ability to record the reported opportunity, action to be taken, responsibility, timelines and outcome. The register should be able to include, as a minimum, the ability to record the reported opportunity, action to be taken, responsibility, timelines and outcome.
4. Write and email to all staff (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style, summarising the contents of the attachments.
Attach the following to the email:
• completed Usage Record Template
• staff memo
• sustainability register.

Assessment Task 4 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Implement strategies for continuous improvement in resource efficiency including conducting a sustainability inspection?
Implement strategies for continuous improvement in resource efficiency including developing a memo with procedures to be followed relevant to identified sustainability issue?
Promote sustainability to staff through:
• Presenting information in plain English
• User friendly language
• Using images to assist in understanding and engagement
Develop a register for recording and tracking all continuous improvements in resource efficiency?
Provide register to staff to ensure that all staff are aware of roles and responsibilities in recording continuous improvements?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date
Assessment Task 5 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
• I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
• I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
• I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
• I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
• My performance in this assessment task has been discussed and explained to me.
• I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 5: Sustainability policy and procedures review project
Task summary
You are required to report on outcomes of implementation of the sustainability policy and procedure by analysing data provided about the implementation of the policy and procedures.
Required
• Access to textbooks/other learning materials
• Computer and Microsoft Office
• Access to the internet
• Sustainability policy and procedure (developed in Assessment Task 2)
• Survey Results
• Implementation Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
• Email to assessor with the following attached:
o Sustainability implementation report o Updated sustainability policy and procedures
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not understand any part of this task or if they have any learning issues or needs that may hinder them when attempting any part of the assessment.

Assessment Task 5 Instructions
Carefully read the following:
Assume that the sustainability policy and procedure you developed has been implemented, as well as findings from regular sustainability inspections. Sustainability initiatives implemented include:
• Energy audit and all recommendations implemented including signage about energy use (e.g.
switch off lights at night, turn down brightness, turn off taps)
• Recycling policy introduced and three more recycling bins introduced.
• Green purchasing policy developed (on staff intranet, email sent to staff to advise).
• Green transport policy developed and implemented (on staff intranet, email sent to staff to advise).
Assume also the following sustainability targets:
• Reduce electricity consumption by 20% within six months.
• Promote awareness of sustainability initiatives amongst all staff members
A staff survey has been undertaken (results provided separately), as well as an energy audit.
The results of the energy audit are as follows:
Actions implemented:
• replace halogen downlights with energy efficient downlights and transformers
• connect to natural gas, converting to an energy source with one-third of the greenhouse gas emissions of electricity from coal
• replace electric storage hot water heater with instant hot water • replace air conditioner with a more efficient inverter unit.
Prior to energy audit:
• Annual energy bill: $2,415 a year
• Annual greenhouse emissions: 18 tonnes a year
Six months later:
• Annual energy bill: $1,800 a year
• Annual greenhouse emissions: 10.2 tonnes a year
One year later:
• Annual energy bill: $2,215 a year
• Annual greenhouse emissions: 14 tonnes a year
Note: Four new staff members employed may account for increase. Energy targets were not adjusted to account for the new staff.
Complete the following activities:
1. Develop a sustainability implementation report
You are required to review the results of the staff survey and the energy statistics provided.
Based on your review, develop a short report that outlines:
• Analysis of staff survey results and achievements against targets
• Analysis of energy audit data and achievements against targets
• Recommendations for additional actions that need to be taken based on the data above.
• Summary of the success of the sustainability policy and procedures based on analysis.
• Updates to sustainability policy and procedures to account for recommended improvements.
Use the Implementation Report Template to guide your work.
2. Update your sustainability policy and procedures
Update this document to reflect the information you have gathered since you wrote it.
3. Send an email to stakeholders (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
The email text should briefly explain the purpose and contents of the report and summarise the key changes you have made to the policy and procedures, ensuring that you clearly explain why changes were made.
Attach the following to the email:
• Sustainability implementation report
• Revised policy and procedures
Assessment Task 5 Checklist
Student’s name:
Did the student: Completed successfully Comments
Yes No
Review implementation of policy and procedures?
Provide a report on the overall success of the policy?
In the report, identify additional actions required based on review of data?
Provide a review of the continuous improvement register and identify trends and remedial actions required?
Provide an updated policy and procedures based on identified actions and to ensure that identified improvements occur?
Clearly communicate outcomes of sustainability policy and procedures to stakeholders?
Task Outcome: Satisfactory • Not Satisfactory •
Assessor signature
Assessor name
Date