ASSESSMENT BRIEF
Subject Code and Title BIZ102 Understanding People and Organisations
Assessment Reflective Report
Individual/Group Individual
Length 1,500 words (+/- 10%)
Learning Outcomes a) Explain the importance of self- awareness and emotional intelligence, and analyse their impact on professional competencies
b) Integrate strategies to effectively interact with others in a diverse professional context
c) Identify and reflect on own strengths and their application in the business context
d) Reflect on feedback to identify opportunities for self-improvement and professional development
Submission By 11:55pm AEST/AEDT Sunday of module 6.1 (week 11)
Weighting 40%
Total Marks 100 marks
Context
In the dynamic 21st century economy where mobility is often not only possible but also integral to a successful career, being able to work in an intercultural and diverse environment is essential. Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently.
The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables the ability to consciously examine group and team dynamics in real time in order to facilitate effective individual and team performance.
This assessment aims to develop your understanding of how intercultural and diverse teams function, and how you can use this knowledge to help them develop into high performing teams.
Instructions
The assessment requires the completion of an individual reflective report. You will analyse the expected strengths and weaknesses of your group, then as a group, you will choose, conduct and document a team-building activity. Each member of the group will then reflect on their own contribution to the group, and how this may be improved. Finally, each student will prepare an individual reflective report based on the experience.
It is expected that your report will:
• be written individually, but include some common elements with your teammates
• be presented in a business report format
• show evidence of research and application of concepts and theories • demonstrate effective referencing skills (APA 6th ed. style)
Steps
Step 1: Team allocation and initial assessment (Individual)
Your learning facilitator will randomly assign you to a group. After that has occurred, each team member will write their own response to the two issues below (the response is included as part of your individual Reflective Report):
1. Using information about team members’ LPA, EI and Clifton Strengths to support your views, discuss why you think this group of students has the potential to form an effective work group.
2. Using information about team members’ LPA, EI and Clifton Strengths to support your views, anticipate possible areas of weakness or conflict within the group.
Step 2: Team-Building (Group)
As a group, design or choose a 25-30 minute team building activity and explain in your report why you believe it will increase the effectiveness of the team (this part of your individual report will be common to all team members). Remember that this is a team building activity – not a “getting to know you” session. Then conduct the team-building activity as a group, documenting the experience using video/moving screen-capture technology such as a recorded zoom meeting.
Step 3: Analysis and Reflection (Individual)
You can now build on what you have written for your report as part of step 1 by analysing the dynamics and roles you have observed within the team, discussing in your report how you believe they were influenced by team members’ LPA’s, Strengths Quest Talents, EI and cultural backgrounds. You should also use academic resources to support your ideas.
In your report, you should also reflect on what you have learnt about your capacity to contribute effectively to a team and provide recommendations regarding how you could further improve your contribution to a team in your future professional practice.
General requirements
Your report should:
• Include an Executive Summary (not included in the word count), formal introduction (where you state the purpose of the paper and how it proceeds – i.e. the structure) and logical headings and sub-headings that generally match the instructions and steps in this brief.
• Identify theoretical concepts reviewed in modules 1-5 that support your reflection. Include at least five academic references to sources learning resources for this subject that present the theoretical concepts identified, to support your ideas.
• Follow the APA 6th edition style of referencing to cite your academic resources and provide your reference list.
• Include records of team communication in the appendices of the report, as evidence of team-member contribution, as well as a link to the group activity recording. • Include the names of your team members in the appendix of the report.
Submission Instructions
Submit your Reflective Report via the Assessment link in the main navigation menu in BIZ102 Understanding People and Organisations. The learning facilitator will provide feedback via the Grade Centre in the LMS portal. Feedback can be viewed in My Grades.
The Learning Rubric below is your guide to how your assessment task will be marked. Please be sure to check this rubric very carefully before submission.
Learning Rubric: Assessment 4 Reflective Report
Assessment Attributes Fail (Unacceptable) 0-49% Pass
(Functional)
50-64% Credit
(Proficient) 65-74% Distinction
(Advanced)
75 -84% High Distinction
(Exceptional)
85-100%
Work group reflection and linkage to theory
and self-assessment
tools
30% Report demonstrates a limited attempt to reflect on how the results of the Laureate Professional
Assessment, EI, Clifton Strengths and cultural backgrounds help explain team dynamics and roles with no/limited attempt to apply these tools to anticipate areas of weakness or conflict within the group.
Report demonstrates a basic attempt to reflect on how the results of the
Laureate Professional
Assessment, EI and Clifton Strengths and cultural backgrounds help explain team dynamics and roles with a basic attempt to apply these tools to anticipate areas of weakness or conflict within the group.
Report demonstrates an adequate reflection on how the results of the
Laureate Professional
Assessment, EI and Clifton Strengths and cultural backgrounds help explain team dynamics and roles with a critical application of these tools to anticipate areas of weakness or conflict within the group.
Report demonstrates a thorough reflection on how the results of the Laureate Professional
Assessment, EI and Clifton Strengths and cultural backgrounds help explain team dynamics and roles with a critical and in-depth application of these tools to anticipate areas of weakness or conflict within the group.
Report demonstrates an expert reflection on how the results of the Laureate Professional
Assessment, EI and Clifton Strengths and cultural backgrounds help explain team dynamics and roles with an in-depth, critical and meticulous application of these tools to anticipate areas of weakness or conflict within the group.
Identification and justification of appropriate teambuilding activity
20% Report fails to identify an appropriate teambuilding activity or evidence of a teambuilding activity is not provided.
There is no/limited attempt to justify the group’s selection of the team-building activity.
Report properly documents an activity used by the group as a team-building activity; however, its suitability as such is questionable.
There is a basic attempt to justify the group’s selection of the teambuilding activity.
Report properly documents a good teambuilding activity and justifies its selection by the group.
Report properly documents a very good team-building activity and thoroughly justifies its selection by the group.
Report expertly identifies and documents an excellent team-building activity.
There is a thorough and critical justification of the team-building activity and its suitability for the assessment task.
Professional practice reflection and
recommendations
20% Report shows no or limited evidence of reflective thinking in regards to how gained insights from group activity could be used to improve student’s future professional practice in diverse teams.
Report shows some evidence of reflective thinking and generically articulates how gained insights from group activity could be used to improve student’s future professional practice in diverse teams.
Report shows evidence of adequate reflective thinking and generically articulates how gained insights from group activity could be leveraged to improve student’s future professional practice in diverse teams.
Report shows evidence of thorough reflective thinking and clearly articulates how gained insights from group activity could be used to improve student’s future professional practice in diverse teams.
Report shows evidence of thorough and critical reflective thinking and clearly articulates how gained insights from group activity could be used to improve student’s future professional practice in diverse teams.
Structure and flow of ideas
20% Report does not present sufficient information, ideas or evidence.
Report lacks logical/clear structure and flow of ideas, making it difficult to understand.
Line of reasoning is unclear and difficult to follow. Report presents information, ideas and evidence sufficiently, however these require further logic and clarity.
Report has a sufficient structure, however flow of ideas are a challenge and can be difficult to understand.
Line of reasoning is passable, however, can sometimes be difficult to follow and requires clarity. Report presents information, ideas and evidence clearly and logically.
Report has a good structure, with a good flow of ideas.
Line of reasoning is of a good standard and easy to follow.
Report presents information and arguments in a logical and clear way, which is well supported by evidence.
Report has a very good structure, with a strong flow of ideas; opinions and ideas are expressed in a clear and concise manner with obvious connection to topic.
Line of reasoning is clear, logical and easy to follow. Report is expertly presented; descriptive, concise and informative, exceptionally developed and well supported by evidence.
Report has an excellent structure, with a strong, clear flow of ideas; engages and sustains the audience’s interest in the topic and the reader can immediately grasp the relevancy.
Line of reasoning is excellent; demonstrating a clear, logical flow of
ideas and arguments that are easy to follow.
Correct use and citation of key
resources
10%
Does not use sufficient high quality academic resources beyond the Laureate Professional Assessment, EI and Clifton Strengths.
Does not include correct references or intext citations; does not use APA 6th style.
Uses sufficient academic sources beyond the Laureate Professional
Assessment, EI and Clifton Strengths, however can be greatly improved.
Attempts to include references or in-text citations, however these are sometimes insufficient for research purposes, or incorrect;
uses APA 6th style, however may contain some citation or referencing errors.
Uses good academic sources beyond the Laureate Professional Assessment, EI, Clifton Strengths.
Includes in-text citations and references from suitable sources; uses APA 6th style, however may contain minor citation or referencing errors.
Shows evidence of wide scope of academic sources beyond the Laureate Professional Assessment, EI, Clifton Strengths.
Includes in-text citations and references from suitable sources; uses APA 6th style, containing minimal and or no errors. Shows evidence of extensive scope of academic sources beyond the Laureate Professional Assessment,
EI, Clifton
Strengths

Includes in-text citations and references from suitable sources; uses APA 6th style, containing no errors.