MMM132 - MANAGEMENT
INDIVIDUAL ASSIGNMENTS Trimester 1, 2020
ASSIGNMENT 1 PART A & ASSIGNMENT 1 PART B
NOTE: Assignment 1 has TWO parts:
• Assignment 1 Part A (Report Preparation Tasks – 10%, online submission due by 11.59 pm Friday 27 March 2020);
• Assignment 1 Part B (Individual Business Report – 30%, online submission due by 11.59 pm Friday 1 May 2020)
The scenario for both Assignment 1 Part A (Report Preparation Tasks) and Assignment 1 Part B (Individual Business Report) is as follows:
Assume you have applied for a graduate position at EITHER Gorman https://www.gormanshop.com.au/aboutus OR Xero https://www.xero.com/au/about/. As part of the selection process the organisation requires you to use management ideas (theory and concepts) to examine and analyse specific aspects of their organisation. This task allows you to demonstrate your academic knowledge about management as well as your academic integrity, research, writing, and analytical skills. Choose ONE of these organisations (either Gorman or Xero) as your chosen organisation for analysis for Assignments 1 Part A and Part B. Do NOT contact your chosen organisation directly.
You must use Deakin Report Format http://www.deakin.edu.au/students/studying/study-support/academic-skills/report-writing. You must use also Deakin Harvard Referencing Style http://www.deakin.edu.au/students/study-support/referencing/harvard.
You can use only reputable academic, media, government, and business sources to inform your report:
• Do NOT contact the organisation directly (as stated above)
• Do NOT use Wikipedia

Due Date: online Moodle submission by 11.59 pm Friday 27 March 2020 in the submission box that will be provided on Moodle for you in week 4 section.
Marks: 10 marks (10%)
Word Count: 500 words (plus or minus 10%) excluding Table of Contents and Reference Lists.
These tasks in Assignment 1 Part A are designed to help you prepare for your MMM132 Individual Business Report (Assignment 1 Part B).
Assignment 1 Part A (Report Preparation Tasks) Aims:
To manage in the real world managers need to know how to find, research and write about academic theory and concepts using management texts, academic journal articles, and reputable government and industry sources. The following Report Preparation Tasks will help you learn these skills and assist you to prepare for the final Individual Business Report (Assignment 1 Part B). Specifically you will learn to:
• Plan your Individual Business Report (Assignment 1 Part B) by way of your proposed Table of Contents (TOC);
• Use academic ideas, theory and concepts (in other words theory and concepts from textbooks and peer reviewed academic journal articles) to help understand, analyse and critically examine real world organisations;
• Find peer reviewed academic journal articles relevant to systems management (Task 1);
• Develop your academic and business writing skills;
• Provide Deakin Harvard style in-text citations and required reference lists;
• Ensure your answers meet the requirements shown in the assignment marking rubric.
Before you start, choose either Gorman OR Xero (see websites on page 1).
Complete the following three (3) Assignment 1 Part A Report Preparation Tasks
Task 1: Define and discuss theoretical concepts about Systems Management. Use evidence about your chosen organisation to analyse and evaluate how your chosen organisation applies Systems Management concepts in their organisation in 2019/2020. Begin your research by reading Williams, McWilliams, Lawrence and Waheduzzaman (2020, p. 33).*
*In your answer you must cite the prescribed MMM132 textbook, one or more peer reviewed Management academic journal articles, and one or more reputable sources and/or the website of your chosen organisation. (500 words).
This will be assessed on how well you provide:
• a short analytical essay answer of 500 words (+/- 10%) including all quotations and citations
• one or more citations from the prescribed MMM132 textbook
• one or more citations from a relevant peer reviewed Management academic journal article
• one or more citations from a reputable source about your chosen organisation
• one or more direct quotations using Deakin Harvard style
• one or more indirect (paraphrased) quotations using Deakin Harvard style
• a reference list with all the sources used in this task (A1.2.1) using Deakin Harvard style
Task 2: Provide a draft Table of Contents (TOC) with the sections and sub-section headings you plan to use in your Assignment 1 Part B Business Report (see format on p.7 of this document).
Task 3: Provide a draft Deakin Harvard reference list you plan to use in the Assignment 1 Part B Business Report. This task requires the following minimum references:
• the prescribed MMM132 textbook
• four or more peer reviewed Management academic journal articles (at least one Management academic journal article for each task 1-4) in the forthcoming Assignment 1 Part B Business Report
• one reputable (non-academic) source of information relevant to your organisation
Note: These tasks will help you plan your Assignment 1 Part B and can be changed in the final Business Report.
See the Assignment 1 Part A assessment rubric on p.4 to see how this submission will be graded.
Before you submit this assignment, remember to review the Checklist for submission and the Assignment 1 Part A Marking Rubric.
Submission Guide:
• Title page:
o Provide a title page with the title of the assessment centred in the middle of the page, include the website of your chosen organisation below the title of your assignment
o On the bottom left-hand side provide the unit code (MMM132 or MMMP132), your name, your Deakin College ID, your lecturer’s name, and your class number
• Pages 2 & 3:
o Your response to task 1: Define and discuss theoretical concepts about Systems Management. Use evidence about your chosen organisation to analyse and evaluate how your chosen organisation applies Systems Management concepts in their organisation in 2019/2020. Begin your research by reading Williams, McWilliams, Lawrence and Waheduzzaman (2020, p. 33).*
*In your answer you must cite the prescribed MMM132 textbook, one or more peer reviewed Management academic journal articles, and one or more reputable sources and/or the website of your chosen organisation. (500 words).
o Provide a Reference list for this Task 1
o (See Task 1 requirements previous page.)
• Page 4:
o Provide a draft Table of Contents (TOC) with the sections and sub-section headings you plan to use in your Assignment 1 Part B Individual Business Report (see Task 2 requirements above). Consider use of appropriate section and subsection headings, consider also use of a section numbering system. You will NOT be able to provide actual page numbers, just use x to show page numbers (see Task 2 requirements previous page).
• Page 5:
o Provide a draft Deakin Harvard reference list you plan to use in your Assignment 1 Part B Individual Business Report (see Task 3 requirements above).
• Submission MUST be an MS Word document (.doc or .docx format, NO other format is accepted)
• SAVE your assignment frequently and save a copy of your completed assignment. Do not resave or rename the saved copy after the submission date as you may need to submit your pre-due date backup copy if your assignment is lost in the DC system.
Need help?
• Access the Study Skills Moodle site
• See your lecturer and/or e-mail your lecturer
• See the Study Skills Advisors

MMM132 ASSESSMENT ASSIGNMENT 1 PART A (Report Preparation Tasks) Rubric (10 marks)
Performance Levels/Criteria N (0-29%)
No/poor attempt N (30-49%)
Needs improvement P (50-59%)
Satisfactory C (60-69%)
Good D (70-79%)
Very good HD (80-100%)
Excellent
Use of theoretical management concepts to examine how chosen organisation uses Systems Management concepts in 2019/2020. Criteria, ULO1 & ULO3
(Max 4 marks) Overall, relevant theories and concepts are:
• not evident
• not contextualised
• not applied
(0 – 1.1 marks) Overall, relevant theories and concepts are not clearly:
• evident
• contextualised
• applied
(1.2 – 1.9 marks) Overall, relevant theories and concepts are satisfactorily:
• evident
• contextualised
• applied
(2 – 2.3 marks) Overall, relevant theories and concepts are clearly:
• evident
• contextualised
• applied
(2.4 - 2.7 marks) Overall, relevant theories and concepts are very well:
• evident
• discussed
• contextualised
• applied
• analysed
(2.8 – 3.1 marks) Overall, relevant theories and concepts are comprehensively:
• discussed
• contextualised
• applied
• analysed
• critically evaluated
(3.2 - 4 marks)
Citation of prescribed MMM132 textbook, one or more peer reviewed Management academic journal articles, and one or more reputable sources or the website of your chosen organisation.
Criteria, ULO2
(Max 1 mark) Does not cite from any of
• prescribed text
• peer reviewed Management academic journal article
• source(s) about chosen organisation
(0 – 0.29 marks) Cites only one of
• prescribed text
• peer reviewed Management academic journal articles
• source(s) about chosen organisation

(0.30 – 0.49 marks) Cites any two of
• prescribed text
• peer reviewed Management academic journal articles
• source(s) about chosen organisation
(0.5 – 0.59marks) Cites all three of
• prescribed text
• peer reviewed Management academic journal articles
• source(s) about chosen organisation
(0.6 – 0.69 marks) • Cites two or more relevant peer reviewed Management academic journal articles and
• prescribed text
• source(s) about chosen organisation
(0.7 – 0.79 marks) • Cites two or more very relevant peer reviewed Management academic journal articles and
• prescribed text
• source(s) about chosen organisation
(0.8 - 1 mark)
Direct and indirect quotations using Deakin Harvard referencing style.
Criteria, ULO2
(Max 1 mark) Does not Include quotations Most entries not compliant with Harvard guidelines.
(0 – 0.29 marks) Includes direct or indirect quotations.
Most entries not compliant with Harvard guidelines.
(0.30 – 0.49 marks) Includes direct and indirect quotations.
Most entries partially compliant with Harvard guidelines.
(0.5 – 0.59 marks) Includes direct and indirect quotations.
Most entries mostly compliant with Harvard guidelines.
(0.6 – 0.69 marks) Includes direct and indirect quotations.
Most entries very compliant with Harvard guidelines.
(0.7 – 0.79 marks) Includes direct and indirect quotations.
Mostly fully compliant with Harvard guidelines.
(0.8 - 1 mark)
Report Table of Contents (TOC) is relevant to the set Part B tasks for examining required organisation.
Criteria, ULO2
(Max 1 mark) Poor attempt at developing a Table of Contents, incorrect order of sections or majority of sections are not included.
(0 – 0.29 marks) Does not follow the required TOC structure, with some sections not included or in the wrong order.
(0.30 – 0.49 marks) Attempt to follow the required TOC structure. Most sections are included but some inconsistencies exist in the layout.
(0.5 – 0.59marks) A good attempt to follow the required TOC structure. Most sections are included and layout is consistent within the table.
(0.6 – 0.69 marks) A very good attempt to follow the required TOC structure. All sections are included and layout is consistent within the table.
(0.7 – 0.79 marks) Excellent use of the TOC structure/format. All sections are in included and layout is clear and consistent within the table.
(0.8 - 1 mark)
Reference list of sources suitable to use in this task and planned for use in Business Report using Deakin Harvard referencing guidelines.
Criteria, ULO2 & 3
(Max 3 marks) No academic journal articles relating to the tasks, and/or:
Reference lists not included or not compliant with most Harvard referencing guidelines.
(0 – 0.8 marks) Fewer than three academic journal articles relate well to the tasks, and/or:
Reference lists punctuation not compliant with many Harvard referencing guidelines.
(0.9 – 1.4 marks) Fewer than four journal articles relate satisfactorily to the tasks, and:
Reference lists attempts to comply with Harvard guideline, and:
Suitable organisational source and text included.
(1.5 - 1.7 marks) At least four journal articles relate well to the tasks, and:
Reference lists are reasonably compliant with Harvard guidelines, and:
Suitable organisational source and text included.
(1.8 – 2 marks) Five or more journal articles relate well to the tasks, and:
Reference lists are mainly compliant with Harvard guidelines, and:
Suitable organisational source and text included.
(2.1 – 2.3 marks) Five or more exceptionally well- selected journal articles in relation to the tasks, and/or.
Reference lists are completely error free, and:
Excellent organisational source and text included.
(2.4 - 3 marks)

Due Date: online Moodle submission by 11.59 pm Friday 1 May 2020 in the submission box that will be provided on Moodle for you in week 8.
Marks: 30 marks (30%)
Word Count: 2500 words (plus or minus 10%) excluding cover/title page, Table of Contents, Reference List, and any appendices used.
This Individual Business Report is Assignment 1 Part B. Your learning and marking feedback from Assignment 1 Part A (Report Preparation Tasks) are to be used to complete your Individual Business Report.
You are reminded of the scenario (background information) that applies to Assignment 1 Part B (Note: this is the same scenario that applied to Assignment 1 Part A):
Assume you have applied for a graduate position at EITHER Gorman https://www.gormanshop.com.au/aboutus OR Xero https://www.xero.com/au/about/. As part of the selection process the organisation requires you to use management ideas (theory and concepts) to examine and analyse specific aspects of their organisation. This task allows you to demonstrate your academic knowledge about management as well as your academic integrity, research, writing, and analytical skills. Do NOT contact your chosen organisation directly.
You must use Deakin Report Format http://www.deakin.edu.au/students/studying/study-support/academic-skills/report-writing. You must use also Deakin Harvard Referencing Style http://www.deakin.edu.au/students/study-support/referencing/harvard.
You must use only reputable academic, media, government, and business sources to inform your report. Do NOT contact the organisation directly. Do NOT use Wikipedia.
Write a business report that addresses the following four tasks below in relation to your chosen organisation (either Gorman OR Xero). This report must include:
• Assignment Title page;
• Executive Summary;
• Table of Contents;
• Introduction;
• Critical analytical section (responses to tasks 1-4, the body of the report. Your responses to the four tasks below will make up the sections in the body of the report.)
• Conclusion;
• Deakin Harvard style Reference List (Appendices are not required).
See format required on page 7, and Report Writing information at http://www.deakin.edu.au/students/study-support/academic-resources/report-writing)
Remember to use feedback from your Assignment 1 Part A (Report Preparation Tasks) to assist you with your final report submission.
For every question
• Remember to use the textbook and at least one academic journal article(s) to answer each question. These assist you to identify academic theory and/or concepts relevant to each question.
• Remember to use government (if relevant), company, and reputable industry and media sources to find information about your chosen organisation in 2018/2019.
• Remember to cite and reference all sources.
• Remember to use academic concepts and sources to underpin, frame, inform, analyse, and evaluate the information you present about your chosen organisation.
Complete the following Assignment 1 Part B Individual Business Report Tasks:
Task 1: Define and discuss theoretical management concepts about the general environment of an organisation. Use evidence about your chosen organisation to analyse and evaluate the impact of economic trends on your chosen organisation in 2019/20. Begin your research by reading Chapter 3 of your textbook, especially pp. 38 - 41.*
Task 2: Define and discuss theoretical management concepts about the specific environment of an organisation. Use evidence about your chosen organisation to analyse and evaluate the impact of customers on your chosen organisation in 2019/20. Begin your research by reading Chapter 3 of your textbook, especially pp. 41 - 46.*
Task 3: Define and discuss theoretical management concepts about the Social Responsibility (SR) of an organisation. Use evidence about your chosen organisation to analyse and evaluate the SR of your chosen organisation in 2019/20. Begin your research by reading Chapter 4 of your textbook, especially pp. 66 -72.*
Task 4: Identify the manager you aspire to be in your chosen organisation. Define and discuss theoretical management concepts about how you can create competitive advantage through people in that job. Begin your research by reading pp. 16 -18 of your textbook.* Next, identify and evaluate how any two experiences you have had as an employee, or through your studies and/or assessments can provide evidence that you have some experience relevant to the managerial job you aspire to.
*Each of the above four tasks in your Assignment 1 Part B (Individual Business Report) should be about 500 words and you must cite the prescribed MMM132 textbook, one or more peer reviewed Management academic journal articles, and one or more reputable sources or the website of your chosen organisation.
• SAVE your assignment frequently and save a copy of your completed assignment. Do not resave or rename the saved copy after the submission date as you may need to submit your pre-due date backup copy if your assignment is lost in the DC system.
Before you submit this assignment, remember to review the Checklist for submission and the Assignment 1 Part B Marking Rubric.

MMM132 Business Report Format
(Adapted from http://www.deakin.edu.au/students/study-support/academic-resources/report-writing)
Title page
(not included in the word count) • Title of report (should be short to indicate what the report is about)
• Name and website of organisation
• Unit code and unit name
• Student name and ID number, class number
Executive summary This is a summary of the whole report. Outline the tasks and explain the research process used, what you found, and what your findings mean. Your Executive Summary does NOT appear in your TOC, it comes before your TOC (200 words)
( (200 wordswordswordswords).
Table of contents
(not included in the word count) List the headings of main sections and subsections of your report. Use an appropriate numbering system for headings/sections and subheadings/sub-sections. (Use the MSWord template to help you).
Introduction Set the scene; give some background information about the report/organisation; state the aims/purposes of the report. Provide an outline of the main sections in the body of the report (approx. 150 words).
Body
(approx. 2000 words in total) Organise the body of the report into sections. You should have four sections each 500 words (+/- 10%). Each section should cover one question response and must have a clear section heading. Your discussion and analysis of each question should:
• Define and describe academic theory/concepts;
• Describe what you found about the organisation;
• Discussion your interpretation, analyses and evaluation of what you found;
• Correctly cite references drawn from the textbook and academic journal articles.
Remember to use and cite at least once academic article for each question
The analysis of each question should define and describe academic theory and/ concepts on the topic of the questions, describe what you found about the organisation, as well as your interpretation and analyses of what you found, with correctly cited references drawn from appropriate academic textbook and journal sources. Remember to include at least one academic reference for each of the four sections (approx. 2000 words).
Conclusion Summarise what has been identified in the report. Use the information from the body of your report to provide the major findings from each of the sections of your report, including your findings on the ‘match’ between you and the organisation in a graduate role (approx. 150 words).
Recommendations NOT required in this assignment.
References
(not included in the word count) A list of all of the in-text sources that you cited in the report using the Deakin Harvard referencing style: http://www.deakin.edu.au/students/study- support/referencing/harvard
Appendices – No marks [optional] Any information (graphs, charts, tables or other data) you used in your report but did not include in the body. NOT required in this assignment.

MMM132 ASSESSMENT 1 PART B (Individual Business Report) Rubric (30 marks)
Performance Levels/Criteria (20% – 5 marks each criteria) N (0-29%)
No/poor attempt
(0 – 1.4 marks) N (30-49%)
Needs improvement
(1.5 – 2.4 marks) P (50-59%)
Satisfactory
(2.5 – 2.9) C (60-69%)
Good
(3 – 3.4) D (70-79%)
Very good
(3.5 – 3.9) HD (80-100%)
Excellent
(4 - 5)
Report structure & format, including Executive Summary, TOC, Intro and Conclusion. ULO2 Poor attempt to follow the required structure & format.
There is no logical flow between sections. Report somewhat follows the required structure & format.
Report is disjointed and fragmented. An attempt to follow the required report structure & format.
Report lacks flow and is somewhat disjointed and fragmented. Good attempt to follow the required report structure & format.
Report flows quite well, but is disjointed or fragmented in some places. Very good attempt to follow the required report structure & format.
Report has a logical flow. Excellent use of the required report structure & format.
Report has a logical flow and coherent line of argument.
Task 1: Use of theoretical management concepts to discuss the general environment and impact of economic trends on your chosen required organisation in 2019/2020.
ULO1 & ULO3 Overall, relevant theoretical management concepts are:
• not evident
• not contextualised
• not applied
• Does not include reference to text or academic journal article, or source(s) about chosen organisation. Overall, relevant theoretical management concepts are not clearly:
• evident
• contextualised
• applied
Includes reference to text or academic journal article, or source(s) about chosen organisation. Overall, relevant theoretical management concepts are satisfactorily:
• evident
• contextualised
• applied
Includes reference to only 2 of text and/or relevant academic journal article, and/or source(s) about chosen organisation. Overall, relevant theoretical management concepts are clearly:
• evident
• contextualised
• applied
Includes reference to text and relevant academic journal article(s), and source(s) about chosen organisation. Overall, relevant theoretical management concepts are very well:
• evident
• discussed
• contextualised
• applied
• analysed
• evaluated
Includes reference to text and very relevant academic journal article(s), and source(s) about chosen organisation. Overall, relevant theoretical management concepts are comprehensively:
• discussed
• contextualised
• applied
• critically analysed
• critically evaluated
Includes reference to text and highly relevant academic journal articles and source(s) about chosen organisation.
Task 2: Use of theoretical management concepts to discuss specific environment and impact of customers on your chosen required organisation in 2019/2020.
ULO1 & ULO3
Task 3: Use of theoretical management concepts to discuss the SR of your chosen required organisation in 2019/2020.
ULO1 & ULO3
Task 4: Identification of the management job you aspire to in your chosen company. Use of theoretical management concepts to discuss creating competitive advantage through people in that job. Evaluation of two experiences you have relevant to the managerial job you aspire to
ULO1 & ULO3
Quality of language and ability to communicate information accurately using academic style and Deakin Harvard method.
ULO2
Writing has many errors in:
• grammar
• spelling
• English comprehension
Citations:
• not Deakin Harvard
• relies on direct quotes
• lacks paraphrasing
Referencing
• not used
• not Harvard Writing has meaning but errors in:
• grammar
• spelling
• English comprehension
Citations:
• partially Deakin Harvard
• relies on direct quotes
• lacks paraphrasing
Referencing
• formatting errors
• poor use of Harvard Writing has meaning but occasional errors in:
• grammar
• spelling
• English comprehension
Citations:
• mostly Deakin Harvard
• lacks effective paraphrasing
Referencing
• some formatting errors
• uses Harvard Writing has meaning with good:
• grammar
• spelling
• English comprehension
Citations:
• mostly Deakin Harvard
• effective paraphrasing
Referencing
• mostly correct Writing is clear and fluent.
Ideas well paraphrased.
Harvard citations correctly formatted.
Harvard referencing correctly formatted. Writing is skillful and meaningfully supports reasoning.
Ideas well placed and paraphrased.
Harvard citations correctly formatted.
Harvard referencing correctly formatted.

NOTES
Extensions must be requested before the due date and made by e-mailing the Unit Coordinator, Terry Gibson, (tgibson@deakin.edu.au) using the Request for Extension Form available on the Portal. Appropriate supporting documentation must be attached before an extension can be considered. Computer breakdowns, loss of data are not grounds for extensions, please make sure you continue to save your work appropriately to avoid losses in the event of technology breakdown/loss problems. If you have issues with timely submission please e-mail the Unit Coordinator, or your lecturer.
Penalties for late submission will apply if you submit your assessment task(s) after the due date without an approved extension from the Unit Coordinator (tgibson@deakin.edu.au). 5% will be deducted from available marks for each day up to 5 days, and work that is submitted more than 5 days after the due date will not be marked. You will receive 0% for the task(s). ‘Day’ means calendar day not working day as Assignment 1 Part A and Assignment 1 Part B are electronic submissions.
For information about Extensions, Academic Misconduct, and Special Consideration refer to the MMM132/MMMP132 Unit Outline.
REMEMBER: SAVE your assignments frequently and save a copy of your completed assignments. Do not resave or rename the saved copy after the submission date as you may need to submit your pre-due date backup copy if any of your assignments are lost in the DC system.