Assessment 4: Reflecting on Management (25%)
Length: Part A – 500 words, Part B – 800 words
Rationale
Your final assessment asks you to bring together the various elements of the previous 3 assessments and reflect on your journey towards Management Mastery thus far. It is also about creating a snapshot of the Manager you are today. This is the beginning of a process we hope you will continue to review throughout your studies and into your management career.
Your task
Part A: Complete the CVF ‘spiderweb’ activity and write a reflective commentary with reference to the changes (if any) from your first attempt. Be sure to use the literature, participation and learning from your Blogs and the results from both ‘spiderwebs’ to support your reflection.
Part B: Choose either Community Blog 1 (Assessment 2) or Community Blog 2 (Assignment 3) and identify examples of competing values, paradoxical views and complementary models identified by your community of MTLs. Prepare a report on your findings remembering to include the importance of these elements to the function of management within a tourism, hospitality, events, gastronomic, business organisation and from the perspective of a Master Manager.
You should also include reference to the additional question / topic that we covered in the 3rd week of Blog #2.
Instructions
Part A
Read the Introduction and Conclusion sections of the text (Quinn et al. 2015).
Complete the Competing Values Framework (Quinn et al. 2015) survey. To complete the CVF access the following URL: http://www.wiley.com/college/quinn/047136178X/survey/mgmt_prc.htm and work through the instructions below:
Complete the 36-statement Competing Values Management Practices Survey
Then press ‘show result’ – where your scores are plotted on the CVF wheel
Reflection: Look at the shape of your ‘spiderweb’, focusing, as we did previously, on the Quadrants, rather than the individual 'roles'
Save a copy for review, discussion and presentation with your reflective commentary.
Compare your ‘spiderweb’ results to the one completed in your first assignment.
Visit the following link, download and read through this useful resource on Reflective Writing: www.scu.edu.au/teachinglearning/download.php?doc_id=12767&site_id=301&file_ext=.pdf (18K) Note that you may need to copy and paste the URL into your web browser.
Using the guidelines of reflecting writing, prepare a commentary that considers the following:
Have you experienced areas of significant and/or minimal or no change, between your 1st and the 2nd CVF ‘spiderweb’?
What circumstances (personal, learning, work) influenced changes (or lack of) throughout your management journey to date?
Did the community interaction and more specifically, the management team learners influence any outcomes of your second survey (chaged your views, reinforced your views?)
Which areas of the CVF do you feel requires some improvement? Why?
If you were asked to consider your own Master Manager competencies, how would you best describe them?
Part B
Choose either Blog 1 (Assessment 2) or Blog 2 (from Assignment 3).
Think about the outcomes of your chosen Blog and the views of management, and learning about management held across the group.
Include reference to the additional question / topic that we covered in the 3rd week of Blog #2
Identify examples of competing values, paradoxical views and complementary models identified by the community of MTLs.
Prepare and submit an analysis, including the importance of these elements to the function of management within a tourism, hospitality, event, gastronomic, business organisation and from the perspective of a Master Manager.
Marking criteria
• Second completion of CVF ‘spiderweb’
• Identification of practical evidence and discussion
• Application of evidence to the role of a manager and to management in a tourism and hospitality context
• Evidence of an overall understanding of the CVF concept