MNG03218
Managing Information Systems
Unit Information Guide
Session 3, 2018
scu.edu.au
CRICOS Provider: 01241G
Contents
. . . . . . . . . . .About this unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Graduate attributes and unit learning outcomes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Learning resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 . . . . . . . . . .Prescribed texts and materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
. . . . . . . . . . . . .Optional texts and materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Studying this unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
. . . . . . . . . . . . . . . . . . . .Teaching and learning arrangements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Estimated workload. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . .Scheduled Study Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Assessment overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Assessment details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Assessment 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Assessment 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Assessment 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Timetables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Suggested study timetable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
About this unit
About this unit
Provides a managerial approach to the use of information and information systems in organisations. Students are introduced to the use of information and information systems as a means of achieving competitive advantage and for improving efficiency and effectiveness in business processes and managerial decision-making. Students learn to manage information as one of the key resources of an organisation by planning, developing, implementing and evaluating information systems from a managerial perspective, taking into account social, ethical and global factors.
Content
• Overview and foundation: Information and information systems in organisations
• Information systems for competitive advantages
• Information systems planning (including information systems project selection and evaluation)
• Developing and implementing information systems
• Information systems infrastructure management: hardware, software and networks
(covering cloud computing and other latest developments)
• Data resource management
• Information systems for business operations (internal and external relations)
• Information systems for decision support (including business intelligence), collaboration and knowledge management
• Security, ethical and global implications of information systems
• Challenges/issues, trends and future directions
Graduate attributes and unit learning outcomes
As a graduate of Southern Cross University, you will have developed skills, values and attitudes that are essential for gaining employment and advancing lifelong learning. The University refers to these as graduate attributes (http://policies.scu.edu.au/view.current.php?id=00091#s3) and identifies them as follows:
GA1 Intellectual rigour, GA2 Creativity, GA3 Ethical practice, GA4 Knowledge of a discipline, GA5 Lifelong learning, GA6 Communication and social skills, GA7 Cultural competence.
This unit will assist students to develop the following graduate attributes (shown below as they relate to this unit's learning outcomes):

Learning resources
Learning resources
The referencing style used below is Harvard. PLEASE NOTE that you may need to use a different style for this unit. Refer to Referencing guides (https://www.scu.edu.au/library/ study/referencing-guides/) for information about the referencing style you should use.
Prescribed texts and materials
There are compulsory readings and a Study Guide for this unit. See MySCU (http://learn.scu.edu.au) for details.
Optional texts and materials
Optional texts
Recommended Book 1: Xu, J. & Quaddus, M. 2013, Managing information systems: Ten essential topics, 1st edn, Springer & Atlantis Press, Amsterdam, Holland. ISBN: 978-94-91216-88-6.
Recommended Book 2: Pearson, K. E. & Saunders, C. S. 2013, Managing and using information systems: A strategic approach, 5th edn, John Wiley & Sons Inc., Hoboken, USA. ISBN: 978-1-118-28173-4.
Recommended Book 3: O’Brien, J. A. & Marakas, G. M. 2011, Management Information Systems, 10th edn, McGraw-Hill, USA. ISBN: 978-0-07-337681-3.
Studying this unit
The first step in managing your study for this unit is to familiarise yourself with this document and the MySCU (http://learn.scu.edu.au) Learning Site. You should refer frequently to the MySCU Learning Site for announcements and updates.
Teaching and learning arrangements
Estimated workload
Your scheduled study hours are allocated as follows:
Gold Coast
Teaching method Online
SCU Sydney
Teaching method Teaching method Teaching method
SCU Melbourne
SCU Perth
Studying this unit
Sydney - Hotel School
Melbourne - Hotel School

Assessment
Assessment overview
In order to achieve a passing grade in this unit you must submit all assessment tasks and obtain a score of at least 50% of the total assessment marks for the unit.
Assessment details
Assessment 1: Report
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel School.
Assignment 1
Due: Thursday 29 November 2018
Length: 2,500 words
Weighting: 25%
For this assignment you will have to prepare a paper that critically discusses how organisations apply the strategic use of IS/IT to achieve IS/IT-enabled innovation (Note: you should try to focus on information systems rather than mobile apps and social media platforms & applications). Some aspects and issues you may discuss in your paper could include (but are not limited to):
• Discuss at least 4 examples of the use of IS/IT for innovation.
• Highlight some success factors or some lessons learned (i.e., what went wrong?) for your examples.
• Discuss the impacts of internal factors (e.g., organisational, individual, and management factors) and external factors (e.g., market, industry, social, economic, technological and political/policy factors) on the success (or the failure) of IS/IT enabled innovation.
• Suggest recommendations and guidelines for helping organisations succeed in their efforts to embark on using IS/IT for innovation with good explanation and discussion.
You should apply relevant knowledge discussed in your unit. You should prepare for this assignment by reviewing the literature (i.e. by using ProQuest 5000 and Science Direct databases at http://www.scu.edu.au/library/index.php/) and searching the World Wide Web (i.e. via Google). You should show evidence that you have read at least 10 references, which must be published after January 2012, in the literature (including references from academic and professional publications) to prepare this assignment. A variety of references are expected including books, refereed journals, case studies, newspapers, magazines and electronic references.
Format for Assignment 1
You will be marked on communication as well as content. This is done to emphasise the importance of aiming for effective communication as well as good content – not only here in a university assignment, but also in your day-to-day work. After all, if you do not communicate and present your ideas well, it is much harder to have your ideas accepted by busy colleagues or executives.
Your assignment should contain:
• Title page
• Table of contents
• Introduction
• Main body of report with suitable headings and subheadings
• Conclusions
• Reference list
• Appendices (if relevant).
References: Harvard Referencing Style is required in this subject. Please visit SCU Library website for information (URL: http://www.scu.edu.au/library/finding_info/citing_info.html). You can also contact SCU librarians for assistance.
Marking criteria for Assignment 1
The following specific marking criteria will be used for marking Assignment 1:
Assessment 2: Research Proposal
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel School.
Assignment 2
Due: Thursday 24 January 2019
Length: 3,500 words
Weighting: 35%
Assignment topic
The purpose of this assignment is to evaluate your ability to develop a comprehensive implementation proposal for an information system that uses a systems approach. The proposal should be targeted at a potential ‘sponsor’ organisation that will need to be convinced of the appropriateness and effectiveness of the proposed new system.
Choose an information system (e.g., ERP systems, CRM systems, SCM Systems, Management
Information Systems, Decision Support Systems, Executive Information Systems, Enterprise
Portals, Data Warehouse & Data Mining Applications, Enterprise Collaboration Systems, Knowledge Management Systems, and so on, that you have studied in this unit. Alternatively, you may wish to combine features of several systems. Please note for the purpose of this assignment, mobile apps or other e-business and digital enterprise applications should not be used as the chosen information system).
Your assignment should describe the steps of the Systems Development Life Cycle (SDLC) discussed in Topic 4 of the subject. The proposed system must address an identifiable problem/ opportunity that exists in the sponsor organisation and relate to particular aspects of the organisation’s overall strategic directions. It is important that you select the features of your system carefully and justify your selection. Do not just use (be critical of the use of) the standard features of a commercially available software package. For the purposes of this assignment, try to keep the system that you are proposing to a manageable size.
Your proposed system could help the ‘sponsor’ by:
• improving an existing manual information system
• introducing a new information system
• creating a new business opportunity
• improving organisational productivity.
The sponsor could be:
• top management of your company
• an investor
• a financial institution which will lend you money
• a client who has engaged you as a consultant but is not the same as the financial sponsor.
Format for Assignment 2
The format of the formal assignment will be:
• Covering letter to sponsor
• Title page
• Table of contents
• Executive summary (1 page)
• Introduction
• Body of your assignment with suitable headings and subheadings
• Conclusions
• Reference list (Harvard referencing style is required)
• Appendices (including a background of the organisation for your unit assessor!).
References: Harvard Referencing Style is required in this subject. Please visit SCU Library website for information (URL: http://www.scu.edu.au/library/finding_info/citing_info.html). You can also contact SCU librarians for assistance.
Marking criteria for Assignment 2
The following specific marking criteria will be used for marking Assignment 2:
Assessment 3: Exam: closed book
This assessment is for these students only: Gold Coast; Melbourne - Hotel School; Online; SCU Melbourne; SCU Perth; SCU Sydney; Sydney - Hotel School.
You will be advised of the exam date during the study period. Refer to Examinations (http://www.scu.edu.au/exams) for more information about exams.
You are permitted to bring the following into the exam room: unmarked (with no highlighting and no added tabs) foreign language translation dictionary (book form only); 10 A4 sheets of double-sided notes, handwritten or printed, to be handed in with the exam paper.
You are not permitted to bring the following into the exam room: electronic devices such as mobile phones, electronic dictionaries and computers.
Final examination
Exam period: 18-22 February 2019
Weighting: 40%
The final examination is scheduled for the end of the study period. Students will be fully advised during the study period as to when the exam will be held and the format it will take. The exam is not open book. Instead, students will be permitted to take into the exam up to 10 A4 size pages of printed, photocopied and/or handwritten notes front and back (doublesided).
There may be limited choice within a number of short to medium-length questions; and there may be a small case study with questions. The examination will cover the entire content of this unit.
Note: Students are permitted to take a hard copy standard English translation dictionary into the examination. Electronic translation dictionaries are not permitted.
Timetables
Suggested study timetable