Assessment 2
Assessment Type: Individual assessment. Essay Task (1500 words)
Purpose: This assessment builds students oral and written communication skills, and gives the students real life understanding of the challenges and rewards of running a business. This relates to Learning Outcome a, b.
Value: 25% Due Date: Week 5 — 5:00 pm Sunday
Submission: Soft copy uploaded to Moodie and Turnitin — Word .doc or .docx.
Topic: Organisational Communication. Select two real-world business organisations, one in which employees have been performing well due to their standard business communication skills, and another in which employees have substandard performance because of their poor communication skills. You are free to choose the organisations from any industry such aviation (e.g. Qantas, Southern China) and retail (Woolworths, IGA). You can choose these organisations by accessing information from the internet, the websites of the selected organisations or your professional and personal experience.
After choosing the two organisations, you need to do the following:
• Find the factors relating to the success of verbal and written communication skills of the better performing employees.
• Examine the causes of poor communication skills in one of your organisations.
• Provide recommendations for enhancing the communication of employees in the poor performing organisation by applying the theory (theories) you have studied in the course.
Please refer to the documents on Moodie for additional information about the assessment (e.g. relating to formatting, academic sources and so on).
Marking Guide:
Introduction: 5%
Coverage of key concepts: 20%
Review of relevant theory and research related Hofstede or GLOBE 20% Model:
communication skills, and another in which employees have substandard performance because of their poor communication skills. You are free to choose the organisations from any industry such aviation (e.g. Qantas, Southern China) and retail (Woolworths, IGA). You can choose these organisations by accessing information from the internet, the websites of the selected organisations or your professional and personal experience.
After choosing the two organisations, you need to do the following:
• Find the factors relating to the success of verbal and written communication skills of the better performing employees.
• Examine the causes of poor communication skills in one of your organisations.
• Provide recommendations for enhancing the communication of employees in the poor performing organisation by applying the theory (theories) you have studied in the course.
Please refer to the documents on Moodie for additional information about the assessment (e.g. relating to formatting, academic sources and so on).
Marking Guide:
Introduction: 5,
Coverage of key concepts: 20%
Review of relevant theory and research related Hofstede or GLOBE20% Model:
Implication of theory: 15%
Recommendations and Conclusion: 10%
Write using academic language and structure: 15% Adhere to academic referencing conventions and acknowledge sources: 15%
A detailed marking rubric is in the Subject Outline
Assignment Alarm: ONLY Your first submission will be marked. Don't make a mistake in submitting the wrong one. Ensure you do this assignment yourself.