ASSESSMENT BRIEF
Subject Code and Title MKG102 - Consumer Behaviour
Assessment Forum Participation (Part A)
Individual/Group Individual
Length 750 words (+/- 10%)
Learning Outcomes a) Explain the meaning of consumer behaviour and its role in marketing strategy development.
b) Apply the concept of the consumer decision-making model to provide insights into consumer buying processes.
c) Categorise the needs and wants of consumers and their underlying motivations
d) Analyse the psychological processes affecting consumer behaviour.
Submission Part A: By 11:55pm AEST/AEDT Sunday of Module 3 (Week 6).
Peer responses can be completed in the week it is due and/or two (2) days after the due date.
Weighting 20%
Total Marks 100 marks
Context:
The aim of the forum participation assessment is to provide a framework to encourage your engagement, to encourage collaboration and foster valuable perspectives gained from shared learning experiences. These assessed forums promote critical thinking in the application of theory into practice. You will be able to reflect on your own efforts, and extend and enrich this reflection by exchanging feedback on your peers' work.
Instructions:
1. Visit a website for a major retailer (e.g. Harvey Norman, Myer etc.,)
2. Identify services, processes and communications available through the website that are designed to facilitate consumer decision-making. Identify and discuss what step in the consumer decision making process each service, process or communication covers - is there a service or communication for each step?
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3. Provide any recommendations of any additional communications /services that would assist consumers in their decision-making that are not being offered.
4. Summarise your findings and post your response to the discussion forum.
5. After you post you will see everyone else's posts so please read and comment on at least two (2) student posts. Students are encouraged to visit the website and read the post to provide meaningful insight and an additional perspective.
Submission Instructions:
As a preparation step, create a word/text document and develop a response with relevant references. As a starting point the essential readings in Module 1 can be revisited and used as references.
Click on the Module 3 discussion forum and create a new thread and copy from your word document and paste in your response. Note you will not be able to see other student posts until you have posted yours. Please do not attach the word document in your post.
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Learning Rubric: Assessment 2: Forum Participation A
Assessment Attributes Fail (Unacceptable) (0-49) Pass
(Functional)
(50-64) Credit
(Proficient)
(65-74) Distinction
(Advanced)
(75-84) High Distinction
(Exceptional)
(85-100)
Grade
Description
(Grading Scheme)
Fail grade will be awarded if a student is unable to demonstrate satisfactory academic performance in the subject or has failed to complete required assessment points in accordance with the subject’s required assessment points. Pass is awarded for work showing a satisfactory achievement of all learning outcomes and an adequate understanding of theory and
application of skills. A consistent academic referencing system is used and sources are appropriately acknowledged. Credit is awarded for work showing a more than satisfactory achievement of all learning outcomes and a more than adequate understanding of theory and application of skills. A consistent
academic referencing system is used and sources are appropriately acknowledged. Distinction is awarded for work of superior quality
in achieving all learning outcomes and a superior integration and understanding of theory and application of skills. Evidence of in-depth research, reading, analysis and evaluation is demonstrated. A consistent academic referencing system is used and sources are appropriately acknowledged. High Distinction is awarded for work of outstanding quality in achieving all learning outcomes together with
outstanding integration and understanding of theory and application of skills. Evidence of in-depth research, reading, analysis, original and creative thought is demonstrated. A consistent academic referencing system is used and sources are
appropriately acknowledged.
Applied the consumer decision- making model to the analysis Little or no evidence of preparation or referencing. Limited Some evidence of preparation and referencing. Satisfactory Good evidence of preparation and referencing. Good Very good evidence of preparation and referencing. Very good High level of preparation and referencing.
of a commercial website.
50 % understanding of the consumer decision making model and it’s application to marketing strategy. understanding of the consumer decision making model and it’s application to marketing strategy.
Limited use of references. understanding of the consumer decision making model and it’s application to marketing strategy. Good engagement of references and coursework understanding of the consumer decision making model and it’s application to marketing strategy. Very good engagement of references and coursework terminology and theory over multiple weekly topics. Outstanding understanding of the consumer decision making model and it’s application to marketing strategy. Outstanding engagement of references and coursework terminology and theory over multiple weekly topics.
Demonstrated an understanding of how consumer behavior theory can be applied to marketing strategy development by providing appropriate strategic recommendations.
25 %
No or limited understanding of how to apply the consumer decision-making model to marketing strategy development. Satisfactory demonstration of how to apply the consumer decision -making model to marketing strategy development. Good application of the consumer decision -making model to marketing strategy development and recommendations. Very good application of the consumer decision -making model to marketing strategy development and recommendations. Strategy was well justified. Outstanding application of the consumer decision making model to marketing strategy development and recommendations. Strategy was creative, well thought out and had excellent justification.
Peer Feedback
Provided meaningful and thoughtful feedback to at least No feedback provided. Minimal feedback provided Good peer feedback provided and engagement in the discussion. Meaningful and detailed feedback provided. Very good engagement in the discussion forum. Meaningful and detailed feedback provided. Outstanding engagement in the
two (2) peer responses.
25 % discussion forum.