CHC43415 Certificate IV in Leisure and Health
Course Assessment Guide
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Assessment
CHCPRP003 Reflect on and improve own professional practice
Essential Administrative Information
Unit Code & Title CHCPRP003 Reflect on and improve own professional practice
Application This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.
This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.
Assessment Methods Assessment Task 1 – Written Response
Assessment Task 2 – Research
Assessment Task 3 – Project
Assessment Resources
To begin you should read your Student Textbook and additional documents, available on the student portal. In addition to this, below is a list of useful links and readings for this unit.
Textbook:
• The Disability Support Worker, Geoff Arnott, 1st Edition, Chapter 2
Handouts:
• Professional development plan
• Example professional development plan
• Self-assessment worksheet
Internet:
• 12 Ways to Improve Your Performance at Work
WiseBread
http://www.wisebread.com/12-ways-to-improve-your-performance-at-work
• 10 Tips On How To Improve Work Performance
Complete IT Professional
http://www.completeitprofessional.com/10-tips-on-how-to-improve-work-performance
CHCPRP003 Assessment Task 1 – Written Response
Instructions to the candidate
The following activity requires you to read and answer the questions below, providing a thorough analysis and an expanded answer.
Written Response One
What is your understanding of the term professional practice? Provide an example of a professional practice you undertake in the workplace.
Written Response Two
What is self-evaluation and why is it an important part of improving your own professional practices?
Written Response Three
Provide examples of how values, beliefs and behaviours can impact on a workplace.
Written Response Four
Describe an example of two-way, open and evaluative feedback that you have received or given and explain why it is important? Your examples can be positive impacts or areas for potential improvement. Please provide detailed examples.
Type of Feedback Example Importance
Two Way Feedback
Open Feedback
Evaluative Feedback
Written Response Five
a) Identify an internal and an external support network or resource that enhances your work practice.
b) How do you currently utilise these support networks.
Written Response Six
a) What is the importance of maintaining self-care/wellbeing in your current work role?
b) Describe some signs and symptoms that may indicate that your wellbeing is out of balance?
c) What are some strategies that you would use to you address these signs and symptoms?
d) What opportunities in your workplace do you have to seek specialist advice or support in maintaining your wellbeing
CHCPRP003 Assessment Task 2 – Research
Instructions to the candidate
This task is a larger assessment that requires you to provide a product that simulates particular tasks performed in an actual workplace. Carefully read and complete all instructions below before submitting your assessment.
There are three (3) sections to this task.
Part A: Own Practice
You will need to complete the Learning Style Questionnaire provided in the shaded box below, before reading and answering the following questions.
1. Explain your identified learning style
2. Now that you are aware of your learning style, how will this affect your learning in the future?
3. How do you think learner styles might impact how people relate to each other in the workplace?
LEARNING STYLES QUESTIONAIRE
Circle or tick the answer that most represents how you generally behave.
(It’s best to complete the questionnaire before reading the accompanying explanation.)
1. When I operate new equipment I generally:
a) read the instructions first
b) listen to an explanation from someone who has used it before
c) go ahead and have a go, I can figure it out as I use it
2. When I need directions for travelling I usually:
a) look at a map
b) ask for spoken directions
c) follow my nose and maybe use a compass
3. When I cook a new dish, I like to:
a) follow a written recipe
b) call a friend for an explanation
c) follow my instincts, testing as I cook
4. If I am teaching someone something new, I tend to:
a) write instructions down for them
b) give them a verbal explanation
c) demonstrate first and then let them have a go
5. I tend to say:
a) watch how I do it
b) listen to me explain
c) you have a go
6. During my free time I most enjoy:
a) going to museums and galleries
b) listening to music and talking to my friends
c) playing sport or doing DIY
7. When I go shopping for clothes, I tend to:
a) imagine what they would look like on
b) discuss them with the shop staff
c) try them on and test them out
8. When I am choosing a holiday I usually:
a) read lots of brochures
b) listen to recommendations from friends
c) imagine what it would be like to be there
9. If I was buying a new car, I would:
a) read reviews in newspapers and magazines
b) discuss what I need with my friends
c) test-drive lots of different types
10. When I am learning a new skill, I am most comfortable:
a) watching what the teacher is doing
b) talking through with the teacher exactly what I’m supposed to do
c) giving it a try myself and work it out as I go
11. If I am choosing food off a menu, I tend to:
a) imagine what the food will look like
b) talk through the options in my head or with my partner
c) imagine what the food will taste like
12. When I listen to a band, I can’t help:
a) watching the band members and other people in the audience
b) listening to the lyrics and the beats
c) moving in time with the music
13. When I concentrate, I most often:
a) focus on the words or the pictures in front of me
b) discuss the problem and the possible solutions in my head
c) move around a lot, fiddle with pens and pencils and touch things
14. I choose household furnishings because I like:
a) their colours and how they look
b) the descriptions the sales-people give me
c) their textures and what it feels like to touch them
15. My first memory is of:
a) looking at something
b) being spoken to
c) doing something
16. When I am anxious, I:
a) visualise the worst-case scenarios
b) talk over in my head what worries me most
c) can’t sit still, fiddle and move around constantly
17. I feel especially connected to other people because of:
a) how they look
b) what they say to me
c) how they make me feel
18. When I have to revise for an exam, I generally:
a) write lots of revision notes and diagrams
b) talk over my notes, alone or with other people
c) imagine making the movement or creating the formula
19. If I am explaining to someone I tend to:
a) show them what I mean
b) explain to them in different ways until they understand
c) encourage them to try and talk them through my idea as they do it
20. I really love:
a) watching films, photography, looking at art or people watching
b) listening to music, the radio or talking to friends
c) taking part in sporting activities, eating fine foods and wines or dancing
21. Most of my free time is spent:
a) watching television
b) talking to friends
c) doing physical activity or making things
22. When I first contact a new person, I usually:
a) arrange a face to face meeting
b) talk to them on the telephone
c) try to get together whilst doing something else, such as an activity or a meal
23. I first notice how people:
a) look and dress
b) sound and speak
c) stand and move
24. If I am angry, I tend to:
a) keep replaying in my mind what it is that has upset me
b) raise my voice and tell people how I feel
c) stamp about, slam doors and physically demonstrate my anger
25. I find it easiest to remember:
a) faces
b) names
c) things I have done
26. I think that you can tell if someone is lying if:
a) they avoid looking at you
b) their voices changes
c) they give me funny vibes
27. When I meet an old friend:
a) I say “it’s great to see you!”
b) I say “it’s great to hear from you!”
c) I give them a hug or a handshake
28. I remember things best by:
a) writing notes or keeping printed details
b) saying them aloud or repeating words and key points in my head
c) doing and practising the activity or imagining it being done
29. If I have to complain about faulty goods, I am most comfortable:
a) writing a letter
b) complaining over the phone
c) taking the item back to the store or posting it to head office
30. I tend to say:
a) I see what you mean
b) I hear what you are saying
c) I know how you feel
Now add up how many A’s, B’s and C’s you selected.
A’s = B’s = C’s =
If you chose mostly A’s you have a VISUAL learning style.
If you chose mostly B’s you have an AUDITORY learning style.
If you chose mostly C’s you have a KINAESTHETIC learning style.
When you have identified your learning style(s), research your style and answer the questions from Part A.
Part B: Reflective practices
Think of a situation that has arisen in the workplace that has helped you develop your communication or personal interaction skills. Any situation where colleagues, families or children are involved and you feel the cause may have been due to cultural differences.
Write a brief report outlining:
1. Details of the situation (without identifying workplace or other parties)
2. What legal and ethical aspects are there to the situation?
3. How did you address the situation?
4. What feedback or support did (or would) you seek from others?
5. How has this helped you to develop your own skill?
6. How has this helped you to adjust your own values, beliefs or behaviours?
7. What would you do differently in the future?
8. What additional training did you seek or would you recommend in relation to this situation?
Your report should be 300-400 words in length.
Part C: Relating work practices to policy and procedures
1. a) Briefly describe your work role (approx. 100 words)
b) In relation to your own work role, describe one practice or process for each of these points and identify an area of improvement for each.

Work Role Practice or process Identified improvement
Directly related to an industry code/standard of practice
Duty of Care
Work role responsibilities
Work role boundaries
2. What policies and procedures in your workplace can you use to help guide development and improvement of your professional practices?
CHCPRP003 Assessment Task 3 – Project
Instructions to the candidate
This task is a larger assessment that requires you to provide a product that simulates particular tasks performed in an actual workplace. Carefully read and complete all instructions below before submitting your assessment.
Develop a Personal Development Plan
Candidates are to read and complete each section outlined below to create a personal development plan.
1. Explain types of work methods and practices that can be used to improve professional performance.
2. During a supervision or feedback session discuss your professional goals with a supervisor and seek feedback from them to assist you in developing your strategies to attain these goals. Record this feedback and write a description of the feedback and the action you will take in response to the feedback.
3. Using the goals that you have identified, complete the below SMART Goal Template, reflecting on your own practices. Identify and record three (3) professional goals.
4. Transfer your three goals to the Personal Development Plan provided below and complete this document detailing how you plan to achieve the goals, what action you or someone in your network will need to take to support it, what resources you will require, your timeframe and how you will measure progress toward your goals.
5. Explain how your goals may align with current and emerging industry developments.
SMART Goal Template (note this template will need to be triplicated)
Area of professional development
(Goal 1- 3) Achievement strategy – education, training, work skills, placement, volunteering, research etc Action Resources required Timeframe –
Review date / Frequency Measuring process – How do I know I am working effectively towards the goals set?
Myself Network / external
Goal:
Key Component Objective
Specific - What is the specific task?
Measurable - What are the standards or parameters?
Achievable - Is the task feasible?
Realistic - Are sufficient resources available?
Time-Bound - What are the start and end dates?