1. SITXMGT501
5. What legislative requirements cover the information you convey to clients? 200 words
2. SITXGLC501
3. Research hotel licensing requirements in your state/ territory. Provide a brief overview of the obligations of licensees ( 200 words)
7. Design a template that could be used when developing workplace policies. Upload your template for assessment. 100 or less
Note:
All of this needs to be in a policy template correct, but you need to set it out into a template version please. i.e. your first page will have:
Title and number:
the name and number of the policy.
Then your second page:
Then your third page:
etc. etc.
8. What are the legal responsibilities and liabilities of managers and directors in terms of health and safety in the workplace? ( 200 words)
3. SITXCCS501 - MANAGE QUALITY CUSTOMER SERVICE
Summative Assessment 1: question # - 3 Design a template that could be used when developing workplace policies. ( 100 words or less)
( This needs to be an actual template. The information is correct but you need to format it correctly. Page 1:, page 2: etc..)
Summative assessment 2: Project 1.
1
How can organisations in the travel, tourism and hospitality industries ensure they continue to deliver products and services that meet or exceed the needs of their customers? 250 words