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ASSESSMENT 2
BSB4201 5
Certificate IV in Leadership and Management
Subject/module Workplace Operations
Assessment method Written or Oral Questions
Due date Session 8
Weighting
Units of Competency BSBMGT402
Implement operational plan
Instructions
1 Assessments should be completed as per your trainer's instructions.
2 Assessments must be submitted by the due date to avoid a late submission penalty.
3 Plagiarism is copying someone else's work and submitting it as your own. You must write your answers in your own words or appropriately reference your sources. A mark of zero will be given for any assessment or part of an assessment that has been plagiarised
4 A list of references must be included
5 You may discuss your assessments with other students, but submitting identical answers to other students will result in a failing grade. Your answers must be yours alone.
6 Your trainer will advise whether the assessment should be digitally uploaded or submitted in hard copy. Assessments that are digitally uploaded should be saved in pdf format.
7 You must pass both assessments in the subject to pass the subject
ADDENDUM I 201 7 YOUNG RABBIT PTY LTD, AUSTRAL AN PACIFIC COLLEGE
BSB42015 CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT I WORKPLACE OPERATIONS VI .3
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Written or Oral Questions
Answer each question in as much detail as possible, considering your organisatlonal requirements for each one.
(5 marks each)
1. Why is it important for managers to plan in advance?
2. Outline the ways an Operational Plan can be implemented.
3. What factors may assist in the achievement of Key Performance Indicators?
4. What scenarios may arise that highlight the need for a contingency plan?
5. Imagine you have been asked to put together a proposal to senior management. Where would you source your information?
6. What areas should you not ask questions about when interviewing potential employees (in accordance with diversity policies and anti-discrimination legislation)?
7. What should new employees be informed of during a new employee induction?
8. What resources are needed to be able to successfully induct new employees into an organisation?
9. Suggest at least on way that you could monitor your department's budget?
10. What factors may result in a decreased budget?
1 1. Describe a system you would use to measure the performance of your employees and workplace outcome.
12. If an employee was struggling with a particular task, what strategy would you use to help them?
13. What should this achieve?
14. In what circumstances may you have to alter your Organisational Plan?
15. What could be the possible outcomes if company records were inaccurate?
Assessment 2 total: 75 marks
Notes:

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ADDENDUM 1 201 7 YOUNG RABBIT PTY LTD, AUSTRAL AN PACIFIC COLLEGE
BSB42015 CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT I WORKPLACE OPERATIONS VI .3