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ASSESSMENT 1
BSB4201 5
Certificate IV in Leadership and Management
Subject/module Workplace Operations
Assessment method Written or Oral Questions
Due date Session 5
Weighting
Units of Competency BSBMGT402
Implement operational plan
Instructions
1 Assessments should be completed as per your trainer's instructions.
2 Assessments must be submitted by the due date to avoid a late submission penalty.
3 Plagiarism is copying someone else's work and submitting it as your own. You must write your answers in your own words or appropriately reference your sources. A mark of zero will be given for any assessment or part of an assessment that has been plagiarised
4 A list of references must be included
5 You may discuss your assessments with other students, but submitting identical answers to other students will result in a failing grade. Your answers must be yours alone.
6 Your trainer will advise whether the assessment should be digitally uploaded or submitted in hard copy. Assessments that are digitally uploaded should be saved in pdf format.
7 You must pass both assessments in the subject to pass the subject
ADDENDUM I 201 7 YOUNG RABBIT PTY LTD, AUSTRAL AN PACIFIC COLLEGE
BSB42015 CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT I WORKPLACE OPERATIONS VI .3
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Written or Oral Questions
Answer each question in as much detail as possible, considering your organisatlonal requirements for each one.
1. Give examples of outside parties a manager may consult in a contingency plan for removal of asbestos from their company. (2 marks)
2. Outline the areas a contingency plan should ideally cover. (5 marks)
3. When recruiting a new employee, what considerations need to be made in justifying their addition to the staff? (5 marks)
4. What is a Performance Management Plan used for and what may be the consequences of the results? (4 marks)
5. What are three ways performance can be measured? (3 marks)
6. What strategies can be used to improve productivity? (3 marks)
7. Is coaching or mentoring a staff member more efficient in the long-term?
Why? (5 marks)
8. List 10 qualities that are required of a successful mentor or coach. (10 marks)
9. Where and how should information be kept? (5 marks)
10. What are the purposes of Key Performance Indicators? (5 marks)
Assessment 1 total: 47 marks
Notes:

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ADDENDUM 1 201 7 YOUNG RABBIT PTY LTD, AUSTRAL AN PACIFIC COLLEGE
BSB42015 CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT I WORKPLACE OPERATIONS VI .3