Written assessments in 22155/02 include:
Part A: Case Study 3 Case Management Culturally and Linguistically Diverse
This case study has 2 parts. You will need to answer each part, providing examples wherever possible. You should aim to write approximately 800 words in total for this case study.
Part B: Case Study 4 Case Management and Challenging Behaviour
This case study has x parts. You will need to answer each part, providing examples wherever possible. You should aim to write approximately 1000 words in total for this case study.







INFLUENCING BEHAVIOURS 22155/01
Information regarding Study Period 4 Assessments
This study period will be completed once you have successfully completed written assessments within 22155/01 and 22155/02.
It is strongly suggested that you attempt Assessment 22155/01 first and then wait for feedback from your assessor before attempting 22155/02.
Written assessments in 22155/02 include:
Part A: Case Study 3 Case Management Culturally and Linguistically Diverse
This case study has 2 parts. You will need to answer each part, providing examples wherever possible. You should aim to write approximately 1000 words in total for this case study.
Part B: Case Study 4 Case Management and Challenging Behaviour
This case study has 6 parts. You will need to answer each part, providing examples wherever possible. You should aim to write approximately 1000 words in total for this case study.
ASSESSMENTS
Instructions:
You will need to conduct some research to answer some of these questions. Reference your sources.
Part A: Case Study 3 – Case Management Culturally and Linguistically Diverse (800 words)
Paulini, a 55 year-old-Chinese female who follows traditional Chinese customs. She only speaks Cantonese. She is being treated by your supervising allied health professional.
Consider Paulini’s age and cultural background when you answer the following questions. Research the typical customs and culture of Cantonese to provide you with information to help you answer these question.
a) How will Paulini’s cultural practices and customs impact on her behaviour and interactions with you? Explain how this will effect your communication styles and practices with Paulini.
b) What action can you take to remove barriers, including communication barriers, as well as attract learning and enhance client development?

Part B: Case Study 4 – Case management and Challenging Behaviour (1000 words)
Kendell is a 25 year-old-male with a traumatic brain injury (TBI) suffered 5 months ago. While he responds to instructions, his behavior is impulsive, aggressive, slightly violent and sometimes sexually inappropriate towards female staff. His parents are present and report his behavior changed after his TBI. They report the entire situation being ‘stressful’ and ‘depressing’. Answer the following questions in regards to Kendell with consideration to his injury and his consequent behavior.
a) Outline the direction of your case plan in regards to managing Kendell’s behaviour.
b) How could you positively involve the family in your management of this case?
c) What other services and/or professions may be involved in the care plan for Kendell? Provide a rationale for your answer.
d) Research your legal rights and requirements in regards to working with Kendell and his behavior.
e) List the negotiation and diffusing strategies that you could use to minimise the stress and conflict of a situation whereby Kendell’s behavior has upset and angered another client.
f) How would you uphold your duty of care in regards to safety and security of Kendell and other clients?