Task
Background: “headspace” (yes small ‘h’) is an organisation that works with youth aged 12 to 25 who experience mental ill health. In 2014 youth suicide in regional NSW for the age groups 16 to 24 was particularly alarming, especially amongst Indigenous youth. One of the problems identified was that a young person with suicidal ideation might see multiple professionals before getting the help they need. Each time they need to re-tell their ‘story’. Soon the young people clam up and say very little, making it even harder for professionals to help them. Initially they might see a headspace case worker, then medical staff in a hospital emergency department, perhaps a General Practitioner, a psychologist, a psychiatrist, and others. Currently funding is being sought to build a system that will capture the ‘story’ the first time it is told, and give access to successive professionals, so that case notes and the story can become enriched, and the young person can be assisted more appropriately. We will assume that the funding has been approved and that you are the business systems analyst assigned to scope out the project.
You are to describe the problem in your own words, outlining the business risks you identify in the current description. It is also important to list any questions that need to be directed to, and answered by, the sponsor in preparation for the business case (Assignment 2). It should involve a description of headspace, youth suicide in regional areas, including Indigenous youth. The sponsor has suggested a cloud-based mobile application solution. In your report, you should consider if this is suitable for the project, and also identify at least one other possible delivery method. Specific analysis techniques have not been taught yet, so this assignment does not require technical descriptions. Your answer should be a report of 2-3 pages, Times Roman size 12 (title page and references are not counted in the 2-3 pages) that describes the business case. You should use your own words and avoid lengthy quotations.

Rationale
This assignment has been designed to allow students to test and demonstrate their topic understanding related to:
the context of an information system;
the processes in systems analysis;
the approaches in systems analysis
Marking criteria

CRITERIA
STANDARDS
High Distinction
Distinction
Credit
Pass
Fail
1. Content of the report
Demonstrates breadth and depth of understanding and has insights and awareness of deeper more subtle aspects of the topic content. Evidence of having researched/read more widely beyond the core materials.
Demonstrates breadth and depth of understanding and has insights and awareness of many of the deeper more subtle aspects of the topic content.
Evidence of having read beyond the core materials.
Demonstrates thorough understanding of material presented in core texts and readings.
Demonstrates evidence of having read material presented in core texts and readings. However literature is presented uncritically in a purely descriptive manner.
Content acknowledged but not really taken into account.
Demonstrates very little evidence of having read material presented in core texts and readings. Inaccurate or inconsistent acknowledgment of sources.
Limited knowledge of key principles and concepts.
2. Clarity of expression and presentation of response
Highly developed skills in expression and presentation of response.
Fluent writing style appropriate to assessment task.
Grammar and spelling accurate. Well-organised.
Well-developed skills in expression and presentation of response.
Fluent writing style appropriate to assessment task.
Grammar and spelling accurate.
Good skills in expression and clear presentation of response.
Mostly fluent writing style appropriate to assessment task.
Grammar and spelling accurate.
Some skills in expression and presentation of response.
Meaning apparent but writing style not always fluent or well organised.
Grammar and spelling contain errors. Significantly exceeded or fell short of the 2-3 page limit.
Rudimentary skills in expression and presentation of response.
Not all material is relevant and/or is presented in a disorganised manner.
Meaning apparent but writing style not fluent or well-organised,
Grammar and spelling contain errors.
Ignored length requirements completely.
3. Referencing and Citation
Referencing is consistently accurate and according to the APA standard. All references are cited in the text.
Referencing is mainly accurate and according to the APA standard. Most of the references are cited in the text.
Some attempt at referencing and according to the APA standard. Few references are cited in the text.
Attempt at referencing but not exactly according to APA standard and only few references are cited in the text.
Referencing is absent/unsystematic.